Hotel Manager manages all aspects of the hotel property including operations, staffing, and customer satisfaction. Responsible for maximizing operational efficiency and profitability. Being a Hotel Manager monitors all operating costs, budgets, and forecasts. Oversees property maintenance and appearances. Additionally, Hotel Manager may require a bachelor's degree. Typically reports to top management. The Hotel Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Hotel Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
The Henley Park Hotel, a Historic full-service boutique hotel with 96 rooms located near the Convention Center in Washington DC, has an excellent opportunity for a qualified Hotel Operations Manager. The Hotel Operations Manager is responsible for the day-to-day operations of the hotel during the shift. This includes ensuring that the hotel is clean, staff is properly trained, and guests are receiving excellent customer service.
The Hotel Operations Manager’s responsibilities include:
The successful candidate will have a strong Rooms Division Operations background and guest service skills. Hotel Management or Business degree desired and 3 years of experience as hotel department head is required. Knowledge of the DC market and independent hotel experience is preferred.
Job Type: Full-time
Benefits:
Schedule:
Experience:
Ability to Relocate:
Work Location: In person
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