Hotel Manager Assistant jobs in Washington

Hotel Manager Assistant is responsible for supporting the Hotel Manager with daily hotel operations and services. Responsible for ensuring guest satisfaction, responds to complaints, and ensures hotel profitability. Being a Hotel Manager Assistant tends to all facets of hotel operations in the absence of the Hotel Manager. May require a bachelor's degree. Additionally, Hotel Manager Assistant typically reports to a manager. The Hotel Manager Assistant manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Hotel Manager Assistant typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Assistant Hotel Manager
  • My Place Hotel
  • Spokane, WA FULL_TIME
  • My Place Hotel Spokane Valley is now seeking an Assistant General Manager.

    Job Summary: This position is responsible for assisting the management with the daily operations of the hotel to maintain standards for guest satisfaction, employee satisfaction, quality assurance, and asset protection while managing costs within budget.

    Education & Experience High School Diploma or equivalent required. Minimum 1 Year experience as Assistant General Manager preferred. Minimum 3 years as front desk manager experience required.

    MINIMUM EXPERIENCE: Knowledge of training criteria specific to the hospitality industry and/or adult learning preferred.

    Physical Requirements: Must be able to stand for extended periods of time, at least two hours intervals. Must be able to work in a sitting position for extended period of time; at least four hours. Must be able to reach for specific objects at short distances in local working areas. On occasion may be required to lift and carry heavy objects, push or pull heavy objects; kneel, bend or stoop, and ascend or descend ladders or stairs. Capable of working in a fast paced environment and in stressful situations. Must respond to multiple task interruptions and still provide service to internal and external customers in a professional and courteous manner.

    General Requirements Communicate clearly and effectively both orally and in writing. Logically and independently plan, organize and complete work. Must be able to take initiative and have well-developed interpersonal skills. Proficient in MSWord, MS Excel, and Google docs, sheets, etc. Able to set and achieve high standards of performance. Must be able to learn and maintain job duties/knowledge of basic concept and techniques and complete detailed work assignments. Must be able to perform job tasks and remain vigilant in the event of an emergency. Must be able to make progress on multiple assignments under time constraints.

    Fundamental Requirements: Be able to do front desk shifts. Train the front desk staff to successfully perform all front office operations and revenue management and central reservations procedures. Train front desk and reservation staff to successfully perform selling techniques and procedures for current promotions. Achieve maximum revenue. Perform front desk sales representative and night auditor duties as required by staffing levels and business demand. Compose departmental correspondence as needed. Financial Results: Support the achievement of planned budget by managing departmental expenses within budget; explain the causes for budget variances and take corrective action to avoid future occurrences and adjust spending to eliminate variances. Protect the company’s financial assets by properly administering company policies and procedures for all financial transactions for assigned department(s). Also, properly administer company policies and procedures for protecting the safety of guests and employees.

    Guest Satisfaction: Train hotel staff to successfully perform guest service procedures in accordance with company standards (e.g., greeting, scripts, pre-assignment of rooms, etc.). Train hotel staff to successfully perform all functions for guest service and for handling upset guests who are dissatisfied with the products and services they received. Personally handle difficult situations involving upset guests. Attempt to resolve all issues of poor guest service before guests leave the property. Personally respond to guest complaint letters and Guest Assistance Contact Forms and comment cards in accordance with company standards. Manage the 100% guarantee procedures in accordance with standards, and eliminate service issues that result in repeated invocations of the guarantee. Receive satisfactory scores for Medallia (i.e., guest satisfaction survey) and take action to correct any deficiencies in assigned department(s). Employee Satisfaction: Recruit, select, train and manage employees to deliver guest services and quality products that will lead to achieving goals for revenue and profit. Properly administer Company policies and procedures for human resources management, payroll administration, personnel transactions and fair treatment of employees. Product Quality:  Ensure a satisfactory guest experience and protect the company’s physical assets by maintaining the physical condition of the hotel in accordance with established quality control standards. Receive satisfactory scores for product quality as measured by Medallia, and take action to correct any deficiencies.

    Job Type: Full-time

    Pay: $46,000.00 - $51,000.00 per year

    Benefits:

    • Employee discount
    • Paid time off

    Schedule:

    • 8 hour shift
    • Day shift
    • Evening shift
    • Every weekend
    • Monday to Friday
    • Morning shift
    • Night shift

    Ability to Relocate:

    • Spokane Valley, WA 99216: Relocate before starting work (Required)

    Work Location: In person

  • 1 Day Ago

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Hotel Assistant General Manager
  • InnVentures Hotel Mgmt Co
  • Bellevue, WA FULL_TIME
  • Our Story : If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by s...
  • 12 Days Ago

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Assistant Front Office Manager - The Centennial Hotel
  • The Centennial Hotel
  • Spokane, WA FULL_TIME
  • Property Description The Centennial Hotel is a premier hotel nestled in the heart of downtown Spokane, offering a dynamic and thriving work environment for those seeking a fulfilling career in hospita...
  • 1 Day Ago

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AE - Merchandising Team Leader (Assistant Manager) - US
  • Merchandising Team Leader (Assistant Manager) - US - American Eagle Outfitters Careers
  • United States, WA FULL_TIME
  • BE PART OF SOMETHING REAL YOUR ROLE As the full-time Merchandising Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the Merchandising strategy for the store. Your pa...
  • 15 Days Ago

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AE - Selling Team Leader (Assistant Manager) - US
  • Selling Team Leader (Assistant Manager) - US - American Eagle Outfitters Careers
  • United States, WA FULL_TIME
  • BE PART OF SOMETHING REAL YOUR ROLE As the full-time Selling Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the business strategy and leading the daily operations ...
  • 18 Days Ago

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Assistant Front Office Manager - Hotel Theodore - $29.00 per hour
  • Hotel Theodore
  • Seattle, WA FULL_TIME
  • About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that...
  • 23 Days Ago

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Hotel Assistant Manager #7262
  • Love
  • ** Hotel Assistant Manager #7262** Location: Tucumcari, NM, US, 88401 **Req ID:** 233441 **OBJECTIVE OF THE POSITION:** ...
  • 3/28/2024 12:00:00 AM

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Hotel Assistant
  • Crew Life at Sea
  • Miami, FL
  • Job Description: Standard Role Summary: Assist in maintaining a safe and secure environment by carrying out cleaning and...
  • 3/26/2024 12:00:00 AM

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Hotel Assistant Galley
  • Crew Life at Sea
  • Miami, FL
  • Job Description: Standard Role Summary: Clean and sanitise all Galley areas, machinery and equipment to the highest stan...
  • 3/26/2024 12:00:00 AM

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Hotel Assistant General Manager
  • stayAPT Suites Ocala
  • Ocala, FL
  • Description Are you a driven leader who thrives on providing 5-star service to hotel guests? You could be the perfect fi...
  • 3/26/2024 12:00:00 AM

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Hotel Assistant, ibis Styles Haydock
  • Starboard Hotel Group.
  • Oxnard, CA
  • **Hotel Assistant, ibis Styles Haydock** We are looking for **two new Hotel Team Members/ Hotel Assistants** to join our...
  • 3/25/2024 12:00:00 AM

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Second Assistant Manager (Hotel Assistant Manager)
  • Park Hyatt Aviara
  • Jersey City, NJ
  • **Second Assistant Manager (Hotel Assistant Manager)** Hyatt Place Hyatt Place Atlanta/Cobb Galleria GA - Smyrna Guest S...
  • 3/25/2024 12:00:00 AM

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Hotel Assistant General Manager
  • McKibbon Hospitality
  • Orlando, FL
  • What Makes a McKibbon Assistant General Manager? As a key member of the property leadership team, the Assistant General ...
  • 3/24/2024 12:00:00 AM

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Front Desk/Hotel Assistant Manager
  • Four Seasons Hotels Limited
  • Miami, FL
  • About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better...
  • 3/24/2024 12:00:00 AM

Washington (/ˈwɒʃɪŋtən/), officially the State of Washington, is a state in the Pacific Northwest region of the United States. Washington is the northwestern-most state of the contiguous United States. It borders Idaho to the east, bounded mostly by the meridian running north from the confluence of the Snake River and Clearwater River (about 116°57' west), except for the southernmost section where the border follows the Snake River. Oregon is to the south, with the Columbia River forming the western part and the 46th parallel forming the eastern part of the Oregon-Washington border. To the wes...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Hotel Manager Assistant jobs
$59,775 to $83,475

Hotel Manager Assistant in Binghamton, NY
As a Pets Hotel Assistant Manager, you'll assist the Pets Hotel Manager in overseeing all day-to-day operations of our hotel—from head to tail.
January 20, 2020
Hotel Manager Assistant in Charleston, SC
􀂃 Ensures hotel staff is trained in financial control procedures for cash, vouchers, inventories and receivables, and that these procedures are regularly followed.
February 12, 2020
Hotel Manager Assistant in Manchester, NH
Different field of studies may allow you to do an internship abroad as an administrative assistant within the hospitality industry.
November 27, 2019