Hotel Manager Assistant jobs in Valdosta, GA

Hotel Manager Assistant is responsible for supporting the Hotel Manager with daily hotel operations and services. Responsible for ensuring guest satisfaction, responds to complaints, and ensures hotel profitability. Being a Hotel Manager Assistant tends to all facets of hotel operations in the absence of the Hotel Manager. May require a bachelor's degree. Additionally, Hotel Manager Assistant typically reports to a manager. The Hotel Manager Assistant manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Hotel Manager Assistant typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Assistant General Manager
  • Williams Hotel Group
  • Valdosta, GA FULL_TIME
  • What makes Williams Hotel Group a great place to work? It’s our people. We understand that our employees are our greatest asset. We are committed to developing and empowering our people, providing a stable, safe, and enjoyable work environment for everyone to achieve their greatest potential. And our culture proves it.

    Here's what we have to offer you:

    • Competitive Pay
    • Incentive Program
    • Fun place to work
    • Clear path for growth and career advancement
    • Hotel Discounts
    • Paid Vacation
    • Health, Vision, and Dental Insurance Benefits
    • 401k with company match

    Job Summary

    This position is responsible for assisting the general manager with the daily operations of the hotel to maintain standards for guest satisfaction, employee satisfaction, quality assurance and asset protection while managing costs.

    Education & Experience

    MINIMUM EDUCATION:

    • Bachelors Degree preferred.
    • High School Diploma or equivalent required.

    MINIMUM EXPERIENCE:

    • Knowledge of training criteria specific to hospitality industry and/or adult learning preferred.
    • Prior hotel experience preferred.

    Physical Requirements

    • Must be able to stand for extended periods of time, at least two hours intervals.
    • Must be able to work in a sitting position for extended period of time; at least four hours
    • Ability to perform repetitive tasks with accuracy
    • Must be able to reach for specific objects at short distances in local working areas.
    • On occasion may be required to lift and carry heavy objects, push or pull heavy objects up to 30 pounds; kneel, bend or stoop, and ascend or descend ladders or stairs.
    • Capable of working in a fast paced environment and in stressful situations.
    • Must respond to multiple task interruptions and still provide service to internal and external customers in a professional and courteous manner.
    • May require travel to various locations on business.
    • Must be available to work extended hours, nights and weekends.

    General Requirements

    • Communicate clearly and effectively both orally and in writing.
    • Logically and independently plan, organize and complete work.
    • Must be able to take initiative and have well-developed interpersonal skills.
    • Ability to read, write and communicate effectively in English, both written and verbal
    • Bilingual (Spanish/English) a plus.
    • Proficient in MSWord, MS Excel, and MS Outlook.
    • Able to set and achieve high standards of performance.
    • Must be able to perceive quality of work and read material.
    • Must be able to conduct analysis and generate reports to reflect findings.
    • Must be able to learn and maintain job duties/knowledge of basic concept and techniques and complete detailed work assignments.
    • Must be able to perform the manipulation of numbers and basic math calculations.
    • Must be able to perform job tasks and remain vigilant in the event of an emergency.
    • Must be able to make progress on multiple assignments under time constraints.
    • Obtain any locally required certifications.

    Fundamental Requirements

    Revenue Management:

    • Support sales efforts as directed by the Director of Operations and the corporate sales organization.
    • Support revenue management efforts as directed by the Director of Revenue Management.
    • Assist the general manager with informing the front desk staff about rate structure and know how to implement yield management policies and procedures.
    • Assist with the training of the front desk staff to successfully perform all front office operations and revenue management and central reservations procedures.
    • Train front desk staff to successfully perform selling techniques and procedures for current promotions.
    • Achieve maximum revenue.
    • Perform front desk sales representative and night auditor duties as required by staffing levels and business demand.
    • Compose departmental correspondence as needed.

    Financial Results:

    • Protect the company’s financial assets by properly administering company policies and procedures for all financial transactions for assigned department(s). Also, properly administer company policies and procedures for protecting the safety of guests and employees.

    Guest Satisfaction:

    • Train hotel staff to successfully perform guest service procedures in accordance with company standards (e.g., greeting, scripts, pre-assignment of rooms, etc.).
    • Train hotel staff to successfully perform all functions for guest service and for handling upset guest who are dissatisfied with the products and services they received. Personally handle difficult situations involving upset guests. Attempt to resolve all issues of poor guest service before guests leave the property.
    • Personally respond to guest complaint letters and Guest Assistance Contact Forms and comment cards in accordance with company standards.
    • Manage the 100% guarantee procedures in accordance with standards, and eliminate service issues that result in repeated invocations of the guarantee.
    • Receive satisfactory scores for Medallia (i.e., guest satisfaction survey) and take action to correct any deficiencies in assigned department(s).

    Employee Satisfaction:

    • Recruit, select, train and manage employees to deliver guest services and quality products that will lead to achieving goals for revenue and profit.
    • Properly administer Company policies and procedures for human resources management, payroll administration, personnel transactions and fair treatment of employees.

    Product Quality:

    • Ensure a satisfactory guest experience and protect the company’s physical assets by maintaining the physical condition of the hotel in accordance with established quality control standards.
    • Receive satisfactory scores for product quality as measured by Medallia, and take action to correct any deficiencies.

    Developmental Assignments

    • Act as manager on duty in absence of general manager.
    • Serve as acting general manager at various hotels to cover vacated positions and to relieve general managers on vacation.
    • Complete assignments or special projects at various hotels as assigned by the Director of Hotel Operations or the Director of Revenue Management for the purpose of gaining additional experience in preparation for promotion to general manager.
    • Assist Director of Hotel Operations with the implementation of best-demonstrated hotel operations in all hotels within region to improve productivity, product quality, and guest and employee satisfaction throughout the region.
    • Perform any additional responsibilities as assigned.
  • 18 Days Ago

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Hotel General Manager
  • Paramount Placement
  • Tallahassee, FL FULL_TIME
  • HIRING MULTIPLE PERMANENT POSITIONS. THESE ARE NOT TEMP OR CONTRACT!POSITIONS ARE FILLING UP FAST, APPLY TODAY BEFORE YOU MISS THIS GREAT OPPORTUNITY IN TODAY’S TIGHT JOB MARKET!!PLEASE BE ON THE LOOK...
  • 2 Days Ago

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Neurology Nurse Practiitoner
  • Physician Assistant Solutions
  • Tallahassee, FL FULL_TIME
  • Neurology Physician Assistant/Nurse Practitioner Tallahassee, FL Currently seeking an Neurology Physician Assistant/Nurse Practitioner for an opportunity in the Tallahassee area. Interested candidates...
  • 9 Days Ago

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Leasing Agent
  • H2 Property Manager
  • Tallahassee, FL PART_TIME,FULL_TIME
  • We are looking for capable Leasing Agent to perform all aspects of the leasing processes. From starting with the first initial interaction to turning them into happy tenants! We are looking for someon...
  • 16 Days Ago

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Now Hiring Hotel General Manager!!
  • Motel 6 Tallahassee
  • Tallahassee, FL FULL_TIME
  • We are looking for a self-driven General Manager who can lead by example and build an engaged team. If you are a results-oriented super star who appreciates the value of running their business as if i...
  • 18 Days Ago

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Hotel Housekeeper
  • Fairfield Inn Tallahassee North/ I-10
  • Tallahassee, FL FULL_TIME
  • Do you love transforming spaces into spotlessly clean sanctuaries? We’re hiring a professional housekeeper to help us ensure our hotel guests have a wonderful stay with us. You’ll perform basic cleani...
  • 23 Days Ago

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0 Hotel Manager Assistant jobs found in Valdosta, GA area

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Regional Truck Driver Company - 1yr EXP Required - Dry Van - Robert Bearden Inc.
  • Robert Bearden Inc.
  • Valdosta, GA
  • RBI is Seeking CDL-A Southeast Region Truck Drivers | Drop & Hook. Robert Bearden Inc. is looking for qualified Company ...
  • 3/28/2024 12:00:00 AM

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Class A CDL Company Driver - 1yr EXP Required - Regional - Dry Van - Robert Bearden Inc.
  • Robert Bearden Inc.
  • Valdosta, GA
  • RBI is Seeking CDL-A Southeast Region Truck Drivers | Drop & Hook. Robert Bearden Inc. is looking for qualified Company ...
  • 3/28/2024 12:00:00 AM

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CDL-A Company Driver - 1yr EXP Required - Regional - Dry Van - Robert Bearden Inc.
  • Robert Bearden Inc.
  • Valdosta, GA
  • RBI is Seeking CDL-A Southeast Region Truck Drivers | Drop & Hook. Robert Bearden Inc. is looking for qualified Company ...
  • 3/28/2024 12:00:00 AM

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Truck Driver Class A Shuttle
  • Ryder System
  • VALDOSTA, GA
  • Position Description Immediate opening for a SOLO Class A CDL Truck Driver and we want the right Trucker to join us at R...
  • 3/27/2024 12:00:00 AM

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Housekeeper
  • Drury Hotels Company
  • Valdosta, GA
  • Housekeeper page is loaded **Housekeeper** **Housekeeper** locationsValdosta, GA time typeFull time posted onPosted Toda...
  • 3/24/2024 12:00:00 AM

Valdosta is a city in and the county seat of Lowndes County, located on the southern border of Georgia, United States. As of 2013, Valdosta has a total population of 56,481, and is the 14th largest city in Georgia. Valdosta is the principal city of the Valdosta Metropolitan Statistical Area, which in 2010 had a population of 139,588. It includes part of Brooks County to the west. Valdosta is the home of Valdosta State University, a regional university in the University System of Georgia with over 10,900 students. The local public Valdosta High School has the football program with the most wins...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Hotel Manager Assistant jobs
$49,863 to $69,633
Valdosta, Georgia area prices
were up 1.5% from a year ago

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