Home Care Operations Director jobs in New York

Home Care Operations Director directs and administers a home care agency or program to provide high-quality health care services. Plans and coordinates all activities which may include nursing services, therapy, social work, respite care, and home helpers. Being a Home Care Operations Director requires a bachelor's degree. Typically reports to top management. Additionally, Home Care Operations Director requires State RN licensure. The Home Care Operations Director manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Home Care Operations Director typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Director of Operations - Home Care
  • True Care
  • Bronx, NY FULL_TIME
  • Company Overview: 

    Empowering Health, Enriching Lives: True Care’s Enduring Mission


    At True Care, we stand as a beacon of compassion and excellence in home healthcare. With a profound commitment to enhancing the quality of life for individuals and families, our mission is to provide holistic, personalized care that empowers health and enriches lives.


    Every day, we embark on a journey to bring comfort, vitality, and dignity to those we serve. Our mission is driven by a deep understanding of the unique needs and aspirations of each individual under our care. We believe that home is not just a place but a sanctuary where healing and well-being flourish best. Hence, we endeavor to make this sanctuary a haven of health and happiness.


    We pledge to create a nurturing environment where our clients and their families feel heard, valued, and supported. Our highly trained and empathetic professionals are not just caregivers but partners in the pursuit of well-rounded wellness. With a focus on open communication, collaboration, and respect, we forge lasting relationships that transcend the boundaries of traditional healthcare.


    Our mission is to be a guiding light, illuminating the path toward optimal health and well-being. As we navigate challenges and triumphs together, we remain resolute in our dedication to uplifting lives, one compassionate interaction at a time.


    At True Care, we don't just offer home healthcare – we offer hope, healing, and a brighter tomorrow.


    Reporting to: Director of Business Operations


    Job Summary: The Operations Manager directs the day-to-day operations of the recruitment office and oversees the management and operations including HHA services, personnel management, recruiting and compliance. He/she is responsible to ensure the recruitment office is branded, marketable and competitive to encourage caregivers to come and apply with the company.


    The Operations Manager will perform the following job responsibilities:

    • Implement application processes and welcoming strategies for all caregiver applicants
    • Maintain professionalism and company values at the office location with both the caregivers and office staff
    • Manage office personnel and participate in employee training and development 
    • Maintain an electronic application process management for applicants applying at the recruitment office
    • Routine follow-up with coordinators to ensure consistent communication is maintained with all applicants
    • Manage application timeline for all caregiver applicants to encourage a quick and efficient turnaround time 
    • Meet weekly and monthly quotas for caregiver applicants and new hires
    • Maintain compliance of active Home Health Aides
    • Direct the work of the compliance staff, hire and train new department coordinators as necessary
    • Manage a comprehensive onboarding process for Caregivers that assures compliance with all clearing and credentialing requirements for new employees
    • Oversee orientation and in-service classes, ensuring consistent classes to keep up with quantity of caregivers
    • Represent the branch at all meetings with Directors and other Managers to review quotas, processes, and efficiencies
    • Hold caregiver write-up meetings  and take statements
    • Serve as the liaison between the agency and caregivers
    • Advise HR and Quality Assurance teams regarding the investigation of employee complaints and allegations of employee misconduct
    • Cultivate strong, collaborative working relationships across the branch in order to anticipate and address key business issues


    The Operations Manager will meet the following job requirements:

    • High School Graduate or equivalent/ some college preferred 
    • Computer literate with working knowledge of basic office software technology, HHA eXchange
    • Patience and calm demeanor to deal with difficult scenarios
    • Significant knowledge of relevant federal, New York State and New York City employment, labor and benefits laws and regulations.
    • Strong leadership skills with ability to integrate organizational objectives and demonstrate a collaborative, solution-focused style
    • Excellent written and oral communication skills
    • Outstanding time management and multi-tasking abilities
    • Self-directed and able to handle a heavy diverse workload while exhibiting a positive attitude
    • Knowledge of HCS, JCAHO and DOH guidelines and requirements for home care



    True Care provides equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law.

  • 1 Month Ago

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Director of Operations - Home Care
  • True Care NY
  • Bronx, NY FULL_TIME
  • Company Overview:Empowering Health, Enriching Lives: True Care’s Enduring Mission.At True Care, we stand as a beacon of compassion and excellence in home healthcare. With a profound commitment to enha...
  • 27 Days Ago

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Director of Operations
  • Always Compassionate Home Care Inc.
  • Newburgh, NY FULL_TIME
  • Title: Director of Operations Location: Newburgh, NY, On-Site Reports to: Chief Operating Officer Compensation: $95,000-$110,000 Overview: The Director of Operations is a key leadership role responsib...
  • 4 Days Ago

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Director of Operations
  • True Care
  • Bronx, NY FULL_TIME
  • Company Overview: Empowering Health, Enriching Lives: True Care’s Enduring Mission At True Care, we stand as a beacon of compassion and excellence in home healthcare. With a profound commitment to enh...
  • 8 Days Ago

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Team Director - Home Care Coordination (Bilingual preferred)
  • Anchor Health Home Care
  • Brooklyn, NY FULL_TIME
  • At Anchor Health Home Care, we deeply appreciate the privilege of being welcomed into the family circle to provide care for our neighbors' beloved family members. Our dedicated corporate office team a...
  • 1 Day Ago

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Director of Recruitment (Home Care, $100,000.00-$115,000.00)
  • New York Home Care
  • Brooklyn, NY FULL_TIME
  • New York Home Care is looking for a Director of Recruitment for our Brooklyn office. As Director of Recruitment, you will play an integral role in the day to day HR functions of the agency.Director of...
  • 3 Days Ago

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Operations Director
  • Dynisco
  • Franklin, MA
  • Position Overview: The Director of Operations has overall responsibility for achieving Dynisco revenue and profitability...
  • 3/28/2024 12:00:00 AM

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Operations Director
  • Bemis Center For Contemporary Arts
  • Omaha, NE
  • Job Description Job Description THE OPPORTUNITY Bemis Center for Contemporary Arts seeks an experienced, detail-oriented...
  • 3/28/2024 12:00:00 AM

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Operations Director
  • Ildico Inc.
  • Beverly Hills, CA
  • Job Description Job Description Position Purpose: Our firm is looking for an experienced and motivated Operations Direct...
  • 3/27/2024 12:00:00 AM

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Operations Director
  • Industrial Federal Credit Union
  • Lafayette, IN
  • Job Description Job Description Role: Directs all aspects of Member Centers, Contact Center, and Card Services departmen...
  • 3/27/2024 12:00:00 AM

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Operations Director
  • CESCAPHE EVENT GROUP
  • Philadelphia, PA
  • Job Details Level Management Job Location Cescaphe Limited - Philadelphia, PA Position Type Full Time Education Level 4 ...
  • 3/27/2024 12:00:00 AM

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Operations Director
  • ARSAN International Consulting Group
  • Chicago, IL
  • About the job Operations Director Our world-class client is searching for an Operations Director is a critical role resp...
  • 3/26/2024 12:00:00 AM

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Operations Director
  • Dynisco, Inc.
  • Franklin, MA
  • Position Overview: The Director of Operations has overall responsibility for achieving Dynisco revenue and profitability...
  • 3/25/2024 12:00:00 AM

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Operations Director
  • Blackbaud Giving Fund
  • Charleston, SC
  • Job Title: Operations Director Position Type: Full-Time Organization: The Blackbaud Giving Fund Position Location: Remot...
  • 3/25/2024 12:00:00 AM

New York is a state in the Northeastern United States. New York was one of the original thirteen colonies that formed the United States. New York covers 54,555 square miles (141,300 km2) and ranks as the 27th largest state by size.[3] The highest elevation in New York is Mount Marcy in the Adirondacks, at 5,344 feet (1,629 meters) above sea level; while the state's lowest point is at sea level, on the Atlantic Ocean. In contrast with New York City's urban landscape, the vast majority of the state's geographic area is dominated by meadows, forests, rivers, farms, mountains, and lakes. Most of...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Home Care Operations Director jobs
$111,483 to $158,602

Home Care Operations Director in Allentown, PA
Takes corrective action when necessary to redirect activities and to correct problems.
October 19, 2019
Reviews current literature to keep informed of new developments in the field.
September 15, 2019
Communicates problems and actions to the appropriate member(s) of management (if applicable).
July 30, 2019