Help Desk Support, Sr. jobs in Wheeling, WV

Help Desk Support, Sr. responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Being a Help Desk Support, Sr. uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Additionally, Help Desk Support, Sr. advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. The Help Desk Support, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Help Desk Support, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

G
IT Help Desk Support
  • GABRIEL BROTHERS INC
  • Morgantown, WV FULL_TIME
  • To see the full job description, please click the link below:

    IT Helpdesk Specialist

    Full-Time Careers at Gabe’s Offer:

    • Flexible Schedules
    • Employee Discount and Assistance Program
    • Wide Range of Employee Benefit Programs 
    • Fun, Casual Work Environment
  • 18 Days Ago

A
Help Desk Analyst
  • A.C. Coy
  • Morgantown, WV FULL_TIME
  • Overview Location: onsite 100% Morgantown, WV Job Type: Full Time / Permanent Work Authorization: No C2C or Sponsorship The A.C.Coy Company has an immediate opening to direct hire Help Desk Tech will ...
  • 20 Days Ago

A
Help Desk Technician
  • ASC
  • Washington, WV FULL_TIME
  • Responsibilities: - Provide technical support and troubleshooting assistance to end-users via phone, email, or in-person - Diagnose and resolve hardware, software, and network issues - Install, config...
  • 28 Days Ago

M
Help Desk Analyst
  • Mon Health
  • Morgantown, WV FULL_TIME
  • Job Summary Comments With a patient centered culture, the Help Desk Tech will provide a positive experience to CUSTOMERS/PATIENTS/COMMUNITY through evaluating users’ problems, determine if the problem...
  • 1 Month Ago

S
Associate Help Desk Technician - Casual
  • SYSTEM West Virginia University Health System
  • Morgantown, WV PART_TIME
  • Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. B...
  • 3 Days Ago

F
Sr Advisor, West Virginia External Affairs
  • FirstEnergy Corporate & Support Services
  • Fairmont, WV FULL_TIME
  • FirstEnergy at a GlanceWe are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stron...
  • 19 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Help Desk Support, Sr. jobs found in Wheeling, WV area

K
Manufacturing Support Technician
  • Krystal Biotech
  • Coraopolis, PA
  • About Krystal Bio: At Krystal Biotech, Inc., we bring together the brightest and most eager minds to relentlessly pursue...
  • 3/29/2024 12:00:00 AM

U
Medical Support
  • US Navy
  • Wheeling, WV
  • About Navy Hospital Corpsmen provide treatment for thousands of Sailors and Marines, using quick thinking to help keep t...
  • 3/29/2024 12:00:00 AM

M
Member Support Associate (Work From Home)>
  • Modern Health
  • Wheeling, WV
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive Pay / Medical, Dental, Vision, Disability & Life Insurance ...
  • 3/29/2024 12:00:00 AM

B
Tech Support, Level 2
  • Beacon Hill Staffing Group
  • Wheeling, WV
  • Qualifications for the role include: Bachelor's degree or equivalent combination of education and experience. 3+ years o...
  • 3/28/2024 12:00:00 AM

8
Installed Systems Analyst
  • 84 Lumber Company
  • Eighty Four, PA
  • Overview: The Installed Systems Analyst is responsible for explaining and assisting associates on the Installed Sales Co...
  • 3/28/2024 12:00:00 AM

O
Technical Support Specialist
  • Oxford Solutions
  • Wheeling, WV
  • Job Description Job Description Oxford Solutions has a direct hire opportunity with our client in Wheeling, WV for a Tec...
  • 3/28/2024 12:00:00 AM

H
Member Support Associate (Work From Home)>
  • Hotel Engine
  • Wheeling, WV
  • [Customer Service / Fully Remote] - Anywhere in U.S. / $20 per hour + bonuses / Medical, dental & vision / 401k match / ...
  • 3/28/2024 12:00:00 AM

G
Warehouse Inventory Support
  • Giant Eagle
  • Pittsburgh, PA
  • Job Summary Distribution Systems Support Team Members provide support to various areas of distribution operations. This ...
  • 3/25/2024 12:00:00 AM

Wheeling is a city in Ohio and Marshall counties in the U.S. state of West Virginia. Located almost entirely in Ohio County, of which it is the county seat, it lies along the Ohio River in the foothills of the Appalachian Mountains. Wheeling was originally a settlement in the British colony of Virginia and later an important city in the Commonwealth of Virginia. Wheeling was the first state capital of West Virginia. Due to its location along major transportation routes, including the Ohio River, National Road, and the B&O Railroad, Wheeling became a manufacturing center in the late nineteenth...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support, Sr. jobs
$60,430 to $75,868
Wheeling, West Virginia area prices
were up 1.2% from a year ago

Help Desk Support, Sr. in Altus, OK
Another place you can get Help Desk support software is zendesk.
December 31, 2019
Help Desk Support, Sr. in Elyria, OH
In the context of IT, the help desk carries the responsibility of resolving any technical issues that users may have.
December 06, 2019
Help Desk Support, Sr. in Fayetteville, AR
My current job is somewhat of a help desk/ L1 desktop support job.
January 31, 2020