Help Desk Support, Sr. jobs in Garland, TX

Help Desk Support, Sr. responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Being a Help Desk Support, Sr. uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Additionally, Help Desk Support, Sr. advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. The Help Desk Support, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Help Desk Support, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Help Desk Tech
  • BEACON BEHAVIORAL SUPPORT SERVICES
  • Allen, TX FULL_TIME
  • Beacon Behavioral Support Services is one of the largest and most established behavioral health programs in Louisiana. For 25 years, Beacon employs caring staff at locations across southeast Louisiana: Baton Rouge, Metairie, Slidell, Hammond, Bogalusa, Bunkie, Opelousas, and Lutcher. We currently provide inpatient programs and intensive outpatient programs (IOP) that provide therapy to those struggling with emotional disorders, substance abuse, and mental disorders.

    Over the past 2 years, Beacon has expanded its service line to partner with Psychiatric Private Practices in TX, AR, MS, FL. Applicant must be able to provide onsite and remote support to multiple sites.

    Beacon’s mission, “to provide unsurpassed patient care in a compassionate, cost-effective, and ethical manner,” has been, and will always be, the cornerstone of Beacon’s success. To fulfill this mission, Beacon Behavioral Hospital seeks dedicated, compassionate, and professional staff in a variety of roles within behavioral health services.

    What makes Beacon Behavioral Support Services a great choice?

    At Beacon, we are a growing family and we understand the importance of striking a balance between family and professional life. It is our goal to provide full-time employees with:

    • Competitive salary
    • Professional development training available
    • Comprehensive benefits package: health, dental, vision, disability, life insurance and 401k
    • Work-life balance.
    • Organizational growth opportunities
    • Rewards and Employee Recognition programs

    Only those selected for interviews will be contacted. Pre-employment screenings and verification of credentials (if applicable) is required prior to the start date.

    Beacon uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

    Beacon is an Equal Opportunity Employer.

  • 17 Days Ago

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Help desk support
  • Prototype IT
  • Lewisville, TX FULL_TIME
  • JOB SUMMARY The Help Desk Support Assistant is an entry level position and will assist our operations team including Customer Service, Help Desk and Hardware, with a focus on learning and understandin...
  • Just Posted

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Help Desk Support
  • QuantumBricks Inc
  • Richardson, TX FULL_TIME
  • Job Title: Help Desk SupportLocation: Richardson, TX (Day 1 Onsite)Exp: 2 to 4 YrsJob Description:Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. D...
  • 8 Days Ago

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Help Desk Support
  • Techspace Solutions
  • Richardson, TX CONTRACTOR
  • Scope of Work Services include, but not limited to, Inbound Technical problem resolution, for High-Speed Internet (HSI) customers for both internet and/or voice. Primary objectives for Contact Operati...
  • 9 Days Ago

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Facilities Help Desk Support
  • IBTX Independent Bank
  • Mc Kinney, TX FULL_TIME
  • The Facilities Help Desk Support will be a first point of contact for the Facilities Department with internal client interaction across the Independent Financial footprint. Under general supervision, ...
  • 10 Days Ago

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Help Desk Support Technician
  • Techspace Solutions
  • Richardson, TX CONTRACTOR
  • Job Title : Helpdesk support Technician Location : Richardson, TX 75080 (Onsite) Duration : Long Term Contract Job Description: Helpdesk support L1 & L2 Support Job Type: Contract Benefits: 401(k) Den...
  • 11 Days Ago

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0 Help Desk Support, Sr. jobs found in Garland, TX area

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Systems Analyst
  • The Fountain Group
  • Dallas, TX
  • Job Description Job Description Hello, my name is Thomas Gillitzer and I am a Recruiter with The Fountain Group. We are ...
  • 3/28/2024 12:00:00 AM

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Business Systems Analyst
  • Yoh, A Day & Zimmermann Company
  • Plano, TX
  • Business Systems Analyst 12+ month contract Plano, TX (Hybrid) Requirements: 5+ years of BSA experience Bachelor's Degre...
  • 3/28/2024 12:00:00 AM

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Business System Analyst
  • Kaygen, Inc.
  • Dallas, TX
  • KAYGEN is an emerging leader in providing top talent for technology based staffing services. We specialize in providing ...
  • 3/27/2024 12:00:00 AM

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Applications System Analyst Senior - IS Support Imaging
  • Christus Health
  • Irving, TX
  • Description Summary: The Application System Analyst Senior serves as a liaison between system end-users (customers), ope...
  • 3/26/2024 12:00:00 AM

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Systems Analyst
  • RMS Computer Corporation
  • Irving, TX
  • Our client, a leading global financial services company, has approximately 200 million customer accounts and does busine...
  • 3/25/2024 12:00:00 AM

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Lead IT Help Desk Specialist
  • Havas Edge
  • Dallas, TX
  • WHAT WE NEED The Lead IT Help Desk Specialist will support our desktop systems for our office in Dallas (50%), provide r...
  • 3/24/2024 12:00:00 AM

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Business System Analyst
  • Brooksource
  • Plano, TX
  • Business Systems Analyst Hybrid- Plano, Texas 6-month CTH Company Overview: Paragon Health is a dynamic and innovative c...
  • 3/24/2024 12:00:00 AM

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Business System Analyst
  • Yoh, A Day & Zimmermann Company
  • Addison, TX
  • Business Systems Analyst 6+ month contract Addison, TX (Hybrid) Responsibilities: Lead digital tools projects to meet me...
  • 3/24/2024 12:00:00 AM

Garland is a city in the U.S. state of Texas. It is located northeast of Dallas and is a part of the Dallas–Fort Worth metroplex. It is located almost entirely within Dallas County, except a small portion located in Collin and Rockwall counties. As of the 2010 census, the city had a population of 226,876, making it the 87th-most populous city in the United States of America and the 12th-most populous city in the state of Texas. In 2017, the population rose to 238,002. Garland is second only to the City of Dallas in Dallas County by population and has easy access to downtown Dallas via public t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support, Sr. jobs
$61,326 to $76,992
Garland, Texas area prices
were up 2.2% from a year ago

Help Desk Support, Sr. in Altus, OK
Another place you can get Help Desk support software is zendesk.
December 31, 2019
Help Desk Support, Sr. in Elyria, OH
In the context of IT, the help desk carries the responsibility of resolving any technical issues that users may have.
December 06, 2019
Help Desk Support, Sr. in Fayetteville, AR
My current job is somewhat of a help desk/ L1 desktop support job.
January 31, 2020