Help Desk Support, Sr. jobs in Amarillo, TX

Help Desk Support, Sr. responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Being a Help Desk Support, Sr. uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Additionally, Help Desk Support, Sr. advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. The Help Desk Support, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Help Desk Support, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Customer Service / Front Desk SR
  • TruFit Athletic Clubs
  • Amarillo, TX FULL_TIME
  • Description

    TruFit Athletic Clubs is a purpose-driven organization. Our purpose is quite simple, Building A More Powerful You! That You represents every Teammate, every member and every community we serve. By living our Purpose, we are committed to leaving everyone in a more powerful position than when they met us.

    How do we do this? By living our Core Values which are our moral compass and absolutely non-negotiable. These core values are:

    • We Do the Right Thing
    • We Are Inspired To Serve
    • We Are Courageous
    • We Are Personally Responsible
    • We Have Fun!

    Tru Fit Athletic Clubs offers a competitive pay and benefit package which includes healthcare coverage for ALL Teammates, full AND part-time, to further live our Purpose! Some of the other benefits available to full-time Teammates working 30 hours per week include dental, vision, short-term disability, long-term disability and life insurance. Tru Fit Athletic Clubs is looking for passionate individuals who want to work in a fun and fast paced gym environment. If you are ready to combine your passion for fitness with your career goals, keep reading!


    We are looking for a very upbeat Front Desk Associate to undertake all receptionist and clerical duties at the front desk. You will be the "face" of the company for all visitors or guests and will be responsible for the first impression we make. 


    The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with minor concerns and provide our members with accurate information. The goal is to make guests and visitors feel comfortable and valued while on our premises.


    Responsibilities include but are not limited to:

    Greet and welcome guests.

    Answer questions and address member concerns

    Answer incoming calls and redirect them as necessary. 

    Monitor & Stock Inventory Drinks/Bars

    Keep front desk clean and presentable with all necessary material. 

    We Do the Right Thing! We Are Inspired to Serve! We are Courageous! We Are Personally Responsible! We Have Fun!


    Requirements

    • Proven experience as a front desk receptionist
    • Familiarity with office machines such as fax, printer, scanner 
    • Proficient in Microsoft Office
    • Excellent communication skills
    • Good organization abilities.
    • Problem-solving skills
    • Top Notch Customer Service Skills
    • Multitasking is a must!
  • 22 Days Ago

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HELP DESK REP/OPERATOR - INFORMATION SYSTEMS - FT DAYS
  • Northwest Texas Healthcare System
  • Amarillo, TX FULL_TIME
  • Responsibilities: Northwest Texash Healthcare System is a 495 bed system serving the city of Amarillo and the surrounding region. We offer the ideal combination of traditional values and the most adva...
  • 1 Month Ago

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Part-Time Sales Help
  • Lids
  • Amarillo, TX PART_TIME
  • General Description Generate Sales Produce sales gains, by providing customer service. Meet or exceed Company Objectives in all individual statistics. Participate in store maintenance per the current ...
  • 2 Days Ago

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Sr Claims Tech
  • Health Care Service Corporation
  • Amarillo, TX FULL_TIME
  • At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning p...
  • 17 Days Ago

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Sr. Cost Accountant
  • Robert Half
  • Amarillo, TX PER_DIEM
  • Robert Half is looking for a cost accountant to join our client! This critical Cost Accountant role is responsible for the ongoing analysis of product cost, development of new product cost and margin ...
  • 1 Day Ago

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Sr Outreach Worker
  • Texas Tech Univ Health Sciences Ctr
  • Amarillo, TX FULL_TIME
  • This position will serve as primary contacts for medically needy patients. Responsibilities include processing provider claims, using computer system to record and report patient information, patient ...
  • 5 Days Ago

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0 Help Desk Support, Sr. jobs found in Amarillo, TX area

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Overnight Support Team Member
  • Whole Foods
  • Amarillo, TX
  • Responsibilities Provides overnight support for assigned team to include receiving and preparing product and maintaining...
  • 4/26/2024 12:00:00 AM

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Veteran Peer Support Specialist (Amarillo)
  • StarCare Specialty Health System
  • Amarillo, TX
  • Job Details Job Location VetStar Amarillo - Amarillo, TX Position Type Full-time Education Level Degree or Relevant Expe...
  • 4/26/2024 12:00:00 AM

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System Analyst Liaison CA
  • Maxor National Pharmacy Services, LLC
  • Amarillo, TX
  • Overview: Maxor National Pharmacy Services is seeking a highly competent System Alnalyst Liaison with working knowledge ...
  • 4/25/2024 12:00:00 AM

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Tax Examining Technician (Technical Services Support Technician) (12 Month Roster)
  • Department Of The Treasury
  • Amarillo, TX
  • Duties WHAT IS THE SBSE (Small Business Self Employed)DIVISION? A description of the business units can be found at: htt...
  • 4/24/2024 12:00:00 AM

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Support Specialist
  • Michaels Stores
  • Amarillo, TX
  • Support Specialist page is loaded **Support Specialist** **Support Specialist** locationsAmarillo-2203 S Western St, Ste...
  • 4/24/2024 12:00:00 AM

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Overnight Support Team Member
  • Whole Foods
  • Canyon, TX
  • Responsibilities Provides overnight support for assigned team to include receiving and preparing product and maintaining...
  • 4/24/2024 12:00:00 AM

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FLOOR SUPPORT - RETAIL MERCHANDISE HANDLER
  • Texasashley
  • Amarillo, TX
  • ** FLOOR SUPPORT - RETAIL MERCHANDISE HANDLER** **Job Category****:** LABORER **Requisition Number****:** FLOOR06433 Sho...
  • 4/22/2024 12:00:00 AM

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FT Customer Support Representative - Work From Home>
  • Vector
  • Amarillo, TX
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k / PTO - As a Cu...
  • 4/22/2024 12:00:00 AM

Amarillo (/ˌæməˈrɪloʊ/ AM-ə-RIL-oh) is the 14th-most populous city in the state of Texas, United States. It is also the largest city in the Texas Panhandle, and the seat of Potter County. A portion of the city extends into Randall County. The estimated population was 199,826 as of 2017. The Amarillo metropolitan area has an estimated population of 276,020 in four counties as of 2017. The metro population is projected to surpass 310,000 in 2020. Amarillo, originally named Oneida, is situated in the Llano Estacado region. The availability of the railroad and freight service provided by the Fort ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support, Sr. jobs
$56,282 to $70,659
Amarillo, Texas area prices
were up 1.2% from a year ago

Help Desk Support, Sr. in Altus, OK
Another place you can get Help Desk support software is zendesk.
December 31, 2019
Help Desk Support, Sr. in Elyria, OH
In the context of IT, the help desk carries the responsibility of resolving any technical issues that users may have.
December 06, 2019
Help Desk Support, Sr. in Fayetteville, AR
My current job is somewhat of a help desk/ L1 desktop support job.
January 31, 2020