Help Desk Support jobs in Stratford, CT

Help Desk Support responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Being a Help Desk Support uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Additionally, Help Desk Support advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. The Help Desk Support works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Help Desk Support typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Help Desk Technician
  • ReGenerating Solutions, Inc
  • Fairfield, CT FULL_TIME
  • ReGenerating Solutions, Inc. a technology consulting firm located in Fairfield, CT, is looking for several candidates to enhance its help desk support team. Manager and entry level positions are available. Positions require a BS degree and individuals who are a motivated self-starter with good communication skills. Responsibilities will include assisting and handling support calls from clients and create the initial ticket. Entry level positions will resolve all Level I end-user problems over the phone; pass all Level II requests to a Level II; Handle computer repair and installation of business technology equipment. Manager position will oversee helpdesk opperations and all aspects of client support and system design.

    Employee benefits package. EOE

    Job Type: Full-time

    Pay: $20.00 - $50.00 per hour

    Benefits:

    • 401(k)
    • Health insurance
    • Paid time off
    • Retirement plan

    Experience level:

    • 1 year

    Schedule:

    • 8 hour shift
    • Monday to Friday

    Education:

    • Bachelor's (Preferred)

    Experience:

    • Help desk: 1 year (Preferred)
    • Windows: 1 year (Preferred)

    Work Location: In person

  • 3 Days Ago

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Help desk technician
  • Oakridge Staffing
  • Shelton, CT FULL_TIME
  • Global Retail Company is looking for a Help Desk Specialist for their Shelton, CT location. Essential Functions of Job Provide 1st level technical assistance and support for incoming queries and issue...
  • 3 Days Ago

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Help Desk Technician
  • Alpha Net Consulting LLC
  • Monroe, CT CONTRACTOR
  • Help Desk Specialist Responsibilities: Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, a...
  • 10 Days Ago

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Help desk specialist
  • Oakridge Staffing
  • Shelton, CT FULL_TIME
  • Global manufacturing company has an immediate opening for a Desktop Support Specialist for their Shelton, CT headquarters. IT Responsibilities : Provide friendly and timely solutions to tickets from l...
  • 27 Days Ago

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Level 1 Help Desk Analyst
  • CareerFactor, LLC
  • Shelton, CT FULL_TIME,CONTRACTOR
  • We have a Level 1 technical support position for someone with at least 1 year of corporate help desk / computer support experience and/or 1 year working at your college on the University's support tea...
  • 3 Days Ago

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IT Help Desk Representative (on site)
  • Sikorsky Financial Credit Union
  • Stratford, CT FULL_TIME
  • Why Join the Sikorsky Credit Union Team? Sikorsky Credit Union has been named the #1 Credit Union in Connecticut for 4 years in a row. We are one of the largest credit unions in the state, with over $...
  • 1 Month Ago

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0 Help Desk Support jobs found in Stratford, CT area

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IT Help Desk Supervisor
  • B&L PC SOLUTIONS INC
  • Hauppauge, NY
  • Job Description Job Description We’re currently in search of a Supervisor to fulfill the following job responsibilities:...
  • 3/28/2024 12:00:00 AM

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Junior Helpdesk Support Specialist
  • Jovia Financial
  • Westbury, NY
  • ** Junior Helpdesk Support Specialist** **Job Category****:** Back Office **Requisition Number****:** JUNIO02198 Showing...
  • 3/28/2024 12:00:00 AM

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Helpdesk Support Specialist 1
  • Jovia Financial
  • Westbury, NY
  • ** Helpdesk Support Specialist 1** **Job Category****:** Back Office **Requisition Number****:** JUNIO002563 Showing 1 l...
  • 3/28/2024 12:00:00 AM

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Helpdesk Support Specialist
  • Jovia Financial
  • Westbury, NY
  • ** Helpdesk Support Specialist** **Job Category****:** Back Office **Requisition Number****:** JUNIO002383 Showing 1 loc...
  • 3/28/2024 12:00:00 AM

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Help Desk Support Technician
  • Oakridge Staffing
  • Shelton, CT
  • Global Retail Company is looking for a Help Desk Specialist for their Shelton, CT location. Essential Functions of Job ·...
  • 3/27/2024 12:00:00 AM

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Information Technology Support Specialist
  • LDI Connect
  • Jericho, NY
  • Job Description Information Technology Support Technician at LDI Connect - A leading provider of office technology solut...
  • 3/24/2024 12:00:00 AM

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MSP L1 Help Desk Support/Field Service - IT Technician
  • Consulting Company
  • Hauppauge, NY
  • Job Description Job Description We are seeking a highly motivated and Help Desk Support/Field Service Technician to join...
  • 3/24/2024 12:00:00 AM

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MSP L2+ Help Desk Support/Field Service - IT Technician
  • Consulting Company
  • Hauppauge, NY
  • Job Description Job Description We are seeking a highly motivated and experienced Help Desk Support/Field Service Techni...
  • 3/24/2024 12:00:00 AM

Stratford is a town in Fairfield County, Connecticut, United States. It is situated on Long Island Sound along Connecticut's "Gold Coast" at the mouth of the Housatonic River. Stratford is in the Bridgeport–Stamford–Norwalk Metropolitan Statistical Area. It was founded by Puritans in 1639. The population was 51,384 as of the 2010 census. It is bordered on the west by Bridgeport, to the north by Trumbull and Shelton, and on the east by Milford (across the Housatonic River). Stratford has a historical legacy in aviation, the military, and theater. According to the United States Census Bureau, ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support jobs
$60,214 to $75,471
Stratford, Connecticut area prices
were up 1.7% from a year ago