Help Desk Support jobs in Midland, TX

Help Desk Support responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Being a Help Desk Support uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Additionally, Help Desk Support advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. The Help Desk Support works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Help Desk Support typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Help Desk Support IV
  • INSPYR Solutions
  • Midland, TX FULL_TIME,CONTRACTOR,TEMPORARY
  • Title: Help Desk Support IV
    Location: Houston, Tx 77046
    Duration: 6 month contract 
    Compensation: $40hr
    Work Requirements: US Citizen, GC Holders or Authorized to Work in the US
    • Greenway Plaza- Houston, Tx 77046
    • Contract role**** 
    • Monday-Friday 8am-5pm 
    • 100% in office 
    Drive collaboration efforts between Proponents and Supply Chain Buyers to execute sourcing strategies through the SAP Ariba Guided Sourcing module.
    Assist suppliers with the use of the cloud software from login to submission of RFP, RFI's, Reverse Auctions and Asset Sales.
    • Communicate effectively with multiple Business Units and the needs for each to have custom sourcing templates that fulfill the needs of the procurement process.
    • Answer technical questions on the software capabilities. Also work with developers to consistently improve the efficiency of the sourcing events.
    • Help audit teams disseminate information from the system to ensure all PPSG's are adhered to by the system.
    • Manage day to day requests for support from buyers, suppliers executing sourcing events in the system thru to award.
    • Provide analytical reports to upper management highlighting the use and success of the sourcing events.
    • Work with Supplier Registration team to ensure Supplier Database is correct and up to date with trading relationships.
    • Create training videos and user guides for the complete Ariba sourcing process.
    Required:
    • Bachelor's in business administration or related field
    • Understanding of oil and gas operations and well construction
    • In depth knowledge of contracting principles, negotiating, and tendering practices.
    • Proficiency in SAP Ariba & Ariba systems
    • MS Office proficiency
    • 2 /- years of experience in Supply Chain Management and/or Procurement function
    •  Team-oriented, strong communication, and interpersonal skills
    • Ability to train and advise less knowledgeable staff on the sourcing procedures
    • Strong time management and organization skills
    • Strong analytical, and problem-solving skills
    • Ability to work unsupervised and manage multiple strategies simultaneously.
    Proficient skills:
    • SAP, Ariba, Microsoft Word, Excel, PowerPoint, and Outlook
    Our benefits package includes:
    • Comprehensive medical benefits
    • Competitive pay, 401(k)
    • Retirement plan
    • …and much more!
    About INSPYR Solutions

    Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
     
    INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

    #IND-TELECOM 

    About the Company:
    INSPYR Solutions



    Industry:
    Computer/IT Services


  • 21 Days Ago

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Help Desk Technician
  • Region 18 Education Service Center
  • Midland, TX FULL_TIME
  • JOB DESCRIPTIONTITLE: Help Desk TechnicianQUALIFICATIONS: Exceptional ability to prioritize and follow up Demonstrated exceptional brand of customer service with a desire to continually improve Demons...
  • 1 Month Ago

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IT HELP DESK CLERK
  • Ector County ISD
  • Odessa, TX FULL_TIME
  • Job Title: Help Desk Clerk-Information Technology Wage/Hour Status: Non-Exempt Reports to: Help Desk Supervisor Pay Grade: Clerical Pay 3 Dept. /School: Technology Days: 227 Primary Purpose: Answer si...
  • 1 Month Ago

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Support Desk Supervisor
  • United Supermarkets
  • Lubbock, TX FULL_TIME
  • The Support Desk Supervisor is primarily responsible for optimizing the efficiency of the Support Desk operation and overseeing the day to day Support Desk activities and projects. The Supervisor work...
  • 20 Days Ago

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Lead Support Desk Analyst
  • United Supermarkets
  • Lubbock, TX FULL_TIME
  • Summary: Key Responsibilities: Respond to and work incidents within the established SLA guidelines. Assist with phone duties during peak call volumes, overflow situations, and where the SDM/SDS deem n...
  • 1 Month Ago

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FRONT DESK COORDINATOR - REGISTRATION SUPPORT - ADVANCED DALLAS HOSPITAL AND CLINICS
  • Advanced Diagnostics Healthcare System
  • Odessa, TX OTHER
  • Job Details Job Location: Advanced Odessa Hospital & Clinics - Odessa, TX Position Type: Full Time Education Level: High School Diploma/GED Salary Range: Undisclosed Job Shift: Day Job Category: Admin...
  • 23 Days Ago

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0 Help Desk Support jobs found in Midland, TX area

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Delivery Driver
  • Aarons
  • Andrews, TX
  • Min Pay Rate $15.25 Max Pay Rate $16 We are Aarons - an industry leader in the sales and lease-to-own retail industry kn...
  • 3/29/2024 12:00:00 AM

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Medical Director- Midland, TX
  • VCA Antech, Inc.
  • Midland, TX
  • VCA Greenbelt Animal Hospital located in Midland, TX is looking for a Medical Director who enjoys practicing advanced me...
  • 3/29/2024 12:00:00 AM

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Remediation Construction Services Certified Operator
  • Terracon
  • Midland, TX
  • Job Description General Responsibilities: Support a team of laborers performing environmental remediation construction s...
  • 3/29/2024 12:00:00 AM

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Administrative Assistant
  • Primrose School
  • Midland, TX
  • Seeking a full time Office Administrator to assist in the operation of the school in accordance with Primrose School pol...
  • 3/29/2024 12:00:00 AM

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Freezer, Cooler and Deli Stocker Associate
  • Wal-Mart
  • Midland, TX
  • Position Summary... Why do people love shopping for fresh food at Sam's Club? Our members tell us one of the biggest rea...
  • 3/29/2024 12:00:00 AM

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TX - Pediatric RN Days - - Housing NOT Included
  • HexaQuEST Global - Healthcare
  • Midland, TX
  • Job Description: Midland Health is seeking an experienced PEDI RN Shift and Schedule Shift: DAYS Position Summary Perfor...
  • 3/29/2024 12:00:00 AM

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Bookkeeper
  • United Family of Stores
  • Midland, TX
  • The Customer Service Representative provides exceptional customer care and helps to exceed customer expectations daily. ...
  • 3/26/2024 12:00:00 AM

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Seasonal Team Member
  • Altitude Trampoline Park
  • Odessa, TX
  • Altitude Trampoline Park is seeking Seasonal Team Members to join our team. As a Seasonal Team Member, you will work in ...
  • 3/25/2024 12:00:00 AM

Midland is a city in and the county seat of Midland County, Texas, United States, on the Southern Plains of the state's western area. A small portion of the city extends into Martin County. At the 2010 census, the population of Midland was 111,147, and a 2015 estimate gave a total of 132,950, making it the twenty-fourth most populous city in the state of Texas. Due to the oil boom in Midland, certain officials have given population estimates above 155,000. It is the principal city of the Midland, Texas Metropolitan Statistical Area, which includes all of Midland County, the population of which...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support jobs
$47,317 to $59,307
Midland, Texas area prices
were up 1.2% from a year ago