Help Desk Support jobs in Montana

Help Desk Support responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Being a Help Desk Support uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Additionally, Help Desk Support advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. The Help Desk Support works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Help Desk Support typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

O
Help Desk Support
  • Ohm Systems, Inc
  • Helena, MT CONTRACTOR
  • Qualifications:
    • Must be available 8am - 5pm Mountain Time.
    • Experience with server hardware.
    • System/Server admin skills required.
    • Experience with Windows required.
    • Basic knowledge of LAN technologies, VPN, and connectivity.
    • Ensuring printers, scanners are configured correctly.
    • Good to have general data center and server farm expertise.
    • Trouble shooting common PC / user issues.
    • General understanding of network and server.
  • 11 Days Ago

S
Help Desk Technician - Phone Based Tech Support/Dispatch
  • Schoolhouse IT, Inc.
  • Great Falls, MT FULL_TIME
  • Help Desk Technician - Phone Based Tech Support/DispatchStarting Wage: $18 - $23 DOE Location and Travel Requirements: In office position located in Great Falls MT. Candidates must be able to successf...
  • 3 Days Ago

A
IT/Desktop Support/ Help Desk/ Field Support/ IT Consultant (Part-time)Ballantine-Montana
  • Axiom Technologies
  • Ballantine, MT PART_TIME
  • Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com We are look...
  • 10 Days Ago

A
IT/Desktop Support/ Help Desk/ Field Support/ IT Consultant (Freelancer) (Lockwood)
  • Axiom Technologies
  • Lockwood, MT FULL_TIME
  • Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com We are look...
  • 10 Days Ago

A
IT/Desktop Support/ Help Desk/ Field Support/ IT Consultant (Freelancer) (Laurel)
  • Axiom Technologies
  • Laurel, MT FULL_TIME
  • Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com We are look...
  • 10 Days Ago

A
Technology - Help Desk
  • Apple Grove Unified Schools
  • Great Falls, MT FULL_TIME
  • Position Description POSITION TITLE: Help Desk Support Technician FLSA Non-Exempt QUALIFICATIONS: A Certification or equivalent experience Good oral and written communication skills Customer service e...
  • 23 Days Ago

S
Help Desk Support Engineer
  • SOLTECH
  • Tyrone, GA
  • We are seeking Help Desk Engineers with various levels of experience in client facing technical support. This opportunit...
  • 3/28/2024 12:00:00 AM

T
Help Desk Support Specialist
  • The Custom Group of Companies
  • Yonkers, NY
  • Help Desk Support Specialist - Level 1 Yonkers, NY Short term contract 2-3 weeks 30.00 W2 Must be available to weeks wor...
  • 3/28/2024 12:00:00 AM

D
Help Desk Support Specialist
  • Dezign Concepts LLC
  • Dhs, VA
  • **Dezign Concepts LLC** **Help Desk Support Specialist** **Other Professional Services - HOT JOB!! - McLean, VA - Full T...
  • 3/28/2024 12:00:00 AM

Q
Help Desk Support Specialist
  • Qonten
  • Chicago, IL
  • **Help Desk Support Specialist** - | Wed, 10 Nov 2021 02:53:19 GMT This includes troubleshooting and resolving technical...
  • 3/28/2024 12:00:00 AM

M
Help Desk Support
  • Mesa Airlines
  • Mesa, AZ
  • Job Description Summary Build, set up, and install computer hardware according to Mesa Air policies, procedures, and sta...
  • 3/27/2024 12:00:00 AM

T
Help Desk Support Specialist
  • The Cornerstone Professional Group, LLC
  • Towson, MD
  • Job Description Job Description Responsibilities: Assist in the management and maintenance of IT infrastructure solution...
  • 3/27/2024 12:00:00 AM

M
Help Desk Support
  • MS Attorney General's Office
  • Jackson, MS
  • Job Description Job Description JOB SUMMARY: The Attorney General's Office is seeking candidates to fill a vacant positi...
  • 3/26/2024 12:00:00 AM

Y
Help Desk Support Specialist
  • YourSix inc.
  • Help Desk Support Specialist Saint Paul, MN 55113 Temporarily remote Full-time **Qualifications** * Associate (Preferred...
  • 3/26/2024 12:00:00 AM

Montana (/mɒnˈtænə/ (listen)) is a landlocked state in the Northwestern United States. Montana has several nicknames, although none are official, including "Big Sky Country" and "The Treasure State", and slogans that include "Land of the Shining Mountains" and more recently "The Last Best Place". Montana is the 4th largest in area, the 8th least populous, and the 3rd least densely populated of the 50 U.S. states. The western half of Montana contains numerous mountain ranges. Smaller island ranges are found throughout the state. In all, 77 named ranges are part of the Rocky Mountains. The easte...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support jobs
$48,457 to $60,735