Help Desk Support jobs in Irving, TX

Help Desk Support responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Being a Help Desk Support uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Additionally, Help Desk Support advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. The Help Desk Support works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Help Desk Support typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Help Desk Tech
  • BEACON BEHAVIORAL SUPPORT SERVICES
  • Allen, TX FULL_TIME
  • Beacon Behavioral Support Services is one of the largest and most established behavioral health programs in Louisiana. For 25 years, Beacon employs caring staff at locations across southeast Louisiana: Baton Rouge, Metairie, Slidell, Hammond, Bogalusa, Bunkie, Opelousas, and Lutcher. We currently provide inpatient programs and intensive outpatient programs (IOP) that provide therapy to those struggling with emotional disorders, substance abuse, and mental disorders.

    Over the past 2 years, Beacon has expanded its service line to partner with Psychiatric Private Practices in TX, AR, MS, FL. Applicant must be able to provide onsite and remote support to multiple sites.

    Beacon’s mission, “to provide unsurpassed patient care in a compassionate, cost-effective, and ethical manner,” has been, and will always be, the cornerstone of Beacon’s success. To fulfill this mission, Beacon Behavioral Hospital seeks dedicated, compassionate, and professional staff in a variety of roles within behavioral health services.

    What makes Beacon Behavioral Support Services a great choice?

    At Beacon, we are a growing family and we understand the importance of striking a balance between family and professional life. It is our goal to provide full-time employees with:

    • Competitive salary
    • Professional development training available
    • Comprehensive benefits package: health, dental, vision, disability, life insurance and 401k
    • Work-life balance.
    • Organizational growth opportunities
    • Rewards and Employee Recognition programs

    Only those selected for interviews will be contacted. Pre-employment screenings and verification of credentials (if applicable) is required prior to the start date.

    Beacon uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

    Beacon is an Equal Opportunity Employer.

  • 17 Days Ago

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Help desk support
  • Prototype IT
  • Lewisville, TX FULL_TIME
  • JOB SUMMARY The Help Desk Support Assistant is an entry level position and will assist our operations team including Customer Service, Help Desk and Hardware, with a focus on learning and understandin...
  • Just Posted

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Help Desk Support
  • QuantumBricks Inc
  • Richardson, TX FULL_TIME
  • Job Title: Help Desk SupportLocation: Richardson, TX (Day 1 Onsite)Exp: 2 to 4 YrsJob Description:Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. D...
  • 8 Days Ago

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Help Desk Support
  • Techspace Solutions
  • Richardson, TX CONTRACTOR
  • Scope of Work Services include, but not limited to, Inbound Technical problem resolution, for High-Speed Internet (HSI) customers for both internet and/or voice. Primary objectives for Contact Operati...
  • 9 Days Ago

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Facilities Help Desk Support
  • IBTX Independent Bank
  • Mc Kinney, TX FULL_TIME
  • The Facilities Help Desk Support will be a first point of contact for the Facilities Department with internal client interaction across the Independent Financial footprint. Under general supervision, ...
  • 10 Days Ago

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Help Desk Support Technician
  • Techspace Solutions
  • Richardson, TX CONTRACTOR
  • Job Title : Helpdesk support Technician Location : Richardson, TX 75080 (Onsite) Duration : Long Term Contract Job Description: Helpdesk support L1 & L2 Support Job Type: Contract Benefits: 401(k) Den...
  • 11 Days Ago

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0 Help Desk Support jobs found in Irving, TX area

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IT Support Specialist
  • Capital One
  • Plano, TX
  • Plano 1 (31061), United States of America, Plano, Texas IT Support Specialist Capital One is seeking a customer first te...
  • 3/28/2024 12:00:00 AM

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IT Support Specialist
  • Capital One
  • Fort Worth, TX
  • Plano 1 (31061), United States of America, Plano, Texas IT Support Specialist Capital One is seeking a customer first te...
  • 3/28/2024 12:00:00 AM

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Senior Coordinator, Support Operations
  • Capital One
  • Plano, TX
  • Plano 1 (31061), United States of America, Plano, Texas Senior Coordinator, Support Operations Capital One is seeking a ...
  • 3/28/2024 12:00:00 AM

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Senior Coordinator, Support Operations
  • Capital One
  • Fort Worth, TX
  • Plano 1 (31061), United States of America, Plano, Texas Senior Coordinator, Support Operations Capital One is seeking a ...
  • 3/28/2024 12:00:00 AM

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Bilingual Tier I Help Desk
  • PrideStaff
  • Irving, TX
  • Job Description Job Description We are seeking a Bilingual Tier I Help Desk to join our team! You will resolve computer-...
  • 3/28/2024 12:00:00 AM

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Systems Support / IT Supervisor: PM Shift
  • Epic Personnel Partners, LLC
  • Irving, TX
  • Job Description Job Description We are seeking an experienced IT System Support Supervisor for a Food Distribution Cente...
  • 3/28/2024 12:00:00 AM

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Regional Information Technology Manager 221540
  • Medix™
  • Carrollton, TX
  • IT Regional Manager Onsite in the Carrollton TX area Travel required to different site locations- fully reimbursed! Dire...
  • 3/24/2024 12:00:00 AM

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IT Senior Engineer (MSP)
  • Bowman Williams
  • Richardson, TX
  • This is an opportunity to join an MSP ranked as one of Washingtonian's 50 great places to work in addition to other awar...
  • 3/24/2024 12:00:00 AM

Irving is a principal city in Dallas County in the U.S. state of Texas and it is also an inner ring suburb of the city of Dallas. According to a 2017 estimate from the United States Census Bureau, the city population was 240,373 making it the thirteenth-most populous city in Texas and 93rd most populous city in the U.S. The city of Irving is part of the Dallas–Fort Worth metroplex. Irving includes the Las Colinas community, one of the first master-planned developments in the United States and once the largest mixed-use development in the Southwest with a land area of more than 12,000 acres (4,...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support jobs
$52,660 to $66,004
Irving, Texas area prices
were up 2.2% from a year ago