Help Desk Support jobs in Florida

RESPONSIBILITIES:
Kforce has a client that is seeking a Senior Help Desk Support in Wesley Chapel, FL.

Duties:
* Senior Help Desk Support will be responsible for administration of Active Directory users
* Build, configure, and maintain desktop platform
* Configure and troubleshoot computing systems in a diverse environment
* Create user accounts, reset passwords, and create groups in Microsoft Windows Active Directory
* As a Senior Help Desk Support, you will provide effective communication on issues to the customer
* Responsible for routing issues to the appropriate group if a resolution is not readily available
* Responsible for creating, tracking, and submitting purchasing requests
* Responsible for printer configurations, deployment, and maintenance
* Responsible tracking reoccurring problems and trends
* Help in keeping an updated and relevant IT Knowledge Base

REQUIREMENTS:
* Need to be certified
* Heavy active directory knowledge

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.