Help Desk Support Assistant jobs in Wheeling, WV

Help Desk Support Assistant responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Being a Help Desk Support Assistant uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Additionally, Help Desk Support Assistant advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. The Help Desk Support Assistant works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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IT Help Desk Support
  • GABRIEL BROTHERS INC
  • Morgantown, WV FULL_TIME
  • To see the full job description, please click the link below:

    IT Helpdesk Specialist

    Full-Time Careers at Gabe’s Offer:

    • Flexible Schedules
    • Employee Discount and Assistance Program
    • Wide Range of Employee Benefit Programs 
    • Fun, Casual Work Environment
  • 18 Days Ago

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Help Desk Analyst
  • A.C. Coy
  • Morgantown, WV FULL_TIME
  • Overview Location: onsite 100% Morgantown, WV Job Type: Full Time / Permanent Work Authorization: No C2C or Sponsorship The A.C.Coy Company has an immediate opening to direct hire Help Desk Tech will ...
  • 19 Days Ago

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Help Desk Technician
  • ASC
  • Washington, WV FULL_TIME
  • Responsibilities: - Provide technical support and troubleshooting assistance to end-users via phone, email, or in-person - Diagnose and resolve hardware, software, and network issues - Install, config...
  • 28 Days Ago

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Help Desk Analyst
  • Mon Health
  • Morgantown, WV FULL_TIME
  • Job Summary Comments With a patient centered culture, the Help Desk Tech will provide a positive experience to CUSTOMERS/PATIENTS/COMMUNITY through evaluating users’ problems, determine if the problem...
  • 1 Month Ago

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Associate Help Desk Technician - Casual
  • SYSTEM West Virginia University Health System
  • Morgantown, WV PART_TIME
  • Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. B...
  • 3 Days Ago

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Home Health Aide STNA
  • Help at Home
  • Langsville, OH FULL_TIME,PART_TIME
  • Now offering a pay rate of $16-$17 per hour and bonuses totaling up to $1,000*Help at Home is the nation's leading provider of in-home support to seniors. We are currently hiring in yourcommunity Join...
  • 4 Days Ago

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0 Help Desk Support Assistant jobs found in Wheeling, WV area

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Member Services Representative
  • Planet Fitness Inc.
  • Washington, PA
  • THE PLANET FITNESS MISSION We at Planet Fitness are here to provide a unique environment in which anyone, and we mean an...
  • 3/28/2024 12:00:00 AM

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Assistant Service Manager
  • Pep Boys Inc
  • Washington, PA
  • **** **Assistant Service Manager** **Assistant Service Manager** **Requisition ID:** 118092 **Category:** Service Desk *...
  • 3/28/2024 12:00:00 AM

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Technical Support Specialist
  • Oxford Solutions
  • Wheeling, WV
  • Job Description Job Description Oxford Solutions has a direct hire opportunity with our client in Wheeling, WV for a Tec...
  • 3/28/2024 12:00:00 AM

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Client Services Coordinator
  • Commonwealth Financial Services
  • Wheeling, WV
  • Job Description Job Description The Client Services Coordinator is an integral part of our team serving as the first imp...
  • 3/27/2024 12:00:00 AM

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Internal Revenue Agent (Reviewer - Examiner) 12 MONTH ROSTER - AMENDED
  • Department Of The Treasury
  • Wheeling, WV
  • Duties WHAT IS THE WHISTLEBLOWER OFFICE (WBO) DIVISION? A description of the business units can be found at: https://www...
  • 3/27/2024 12:00:00 AM

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Member Services Representative
  • Planet Fitness
  • Moundsville, WV
  • THE PLANET FITNESS MISSION We at Planet Fitness are here to provide a unique environment in which anyone, and we mean an...
  • 3/25/2024 12:00:00 AM

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Housekeeping/Customer Experience Specialist
  • Grace Management
  • Bethel Park, PA
  • Full-time position includes mostly Housekeeping but will include some front desk work Also have part-time hours availabl...
  • 3/25/2024 12:00:00 AM

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Customer Service Representative
  • wewomeninenergy.com
  • Washington, PA
  • **Customer Service Representative** ***February 17, 2022*** * Full Time * Posted 2 days ago **Sprague** Our Energy Makes...
  • 3/24/2024 12:00:00 AM

Wheeling is a city in Ohio and Marshall counties in the U.S. state of West Virginia. Located almost entirely in Ohio County, of which it is the county seat, it lies along the Ohio River in the foothills of the Appalachian Mountains. Wheeling was originally a settlement in the British colony of Virginia and later an important city in the Commonwealth of Virginia. Wheeling was the first state capital of West Virginia. Due to its location along major transportation routes, including the Ohio River, National Road, and the B&O Railroad, Wheeling became a manufacturing center in the late nineteenth...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support Assistant jobs
$44,363 to $54,619
Wheeling, West Virginia area prices
were up 1.2% from a year ago

Help Desk Support Assistant in Fort Smith, AR
Provide direct technical assistance to projects in a bid to help them reach their objectives.
December 04, 2019
Help Desk Support Assistant in Sioux City, IA
Respond to calls for technical support through telephones, emails or in person.
January 19, 2020
Help Desk Support Assistant in Champaign, IL
Under the guidance of senior Telecommunications Analyst and the IT Help Desk staff, provide in-depth, effective, and timely technical assistance to NDSU students, staff and faculty for services offered by Telecommunications and Emergency Technologies and Help Desk.
February 19, 2020