Help Desk Support Assistant jobs in Pierre, SD

Help Desk Support Assistant responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Being a Help Desk Support Assistant uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Additionally, Help Desk Support Assistant advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. The Help Desk Support Assistant works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Grain Support and Hedge Desk Coordinator
  • AGTEGRA COOPERATIVE
  • Aberdeen, SD FULL_TIME
  • Agtegra Cooperative is a local agricultural cooperative headquartered in Aberdeen, SD. It is owned by over 6,700 farmers and ranchers, predominantly in North and South Dakota, with a network of over 70 locations and 850 employees. For more information, please visit www.agtegra.com.

    At Agtegra, our mission is simple: Do something great for my farm and family that nobody else will do.’ To accomplish this, Agtegra offers diverse career opportunities where employees can grow and work in their local communities. Your personal and professional needs matter here – which is why we offer a variety of competitive benefits to employees, including healthcare and retirement, generous paid-time-off (PTO), family leave, and a clothing allowance just to name a few. It’s not just a job at Agtegra – it’s a place where we invite all employees to Start Here. Grow Here.


    POSITION SUMMARY

    The hedge desk operator / grain support specialist assists in the company’s grain marketing and origination efforts by supporting the grain merchandising and accounting staff in the Administrative Office. This position will be assigned various projects and assignments to increase the employee’s knowledge of grain marketing and general accounting.

    KEY RESPONSIBILITES

    • Hedges the company’s grain positions in accordance with the Grain Marketing Risk Policy and at the direction of Product Line Managers.
    • Responsible for placing grain future orders via the phone and electronically to offset flat price risk.
    • Reconciles brokerage statements to daily trades and updates company’s cash grain system.
    • Manages the pricing order deck for the company’s target price contracts and facilitates pricing for other cash grain contracts. Has a significant role in pricing grain sales to area ethanol plants under supply agreements.
    • Generates and runs reports from the company’s cash grain system to facilitate such activity.
    • Posts and publishes the company’s daily grain bid sheet.
    • Maintains a historical record of company and competitor grain prices to determine the competitive posture of company grain bids.
    • Assists in gathering and compiling location forecasts and projections of grain receipts and shipments.
    • Maintains and distributes information on forecasts of acres, yields, and production of various commodities and historic comparisons for our trade area. Takes an active role in market analysis and dissemination of grain marketing intelligence to the locations.
    • Monitors various sources of market information and compiles pertinent data to analyze and distribute to Agtegra employees and patrons.
    • Communicates extensively with location personnel through phone and email communications.
    • Acts as a professional resource for the location personnel in matters of origination and customer service.
    • Helps location personnel respond to customer needs with a proactive style and promotes extensive communications throughout the company.
    • Cross trains and assists with the duties of other Grain Department Marketing & Accounting personnel.
    • Seeks efficiencies and recommends changes to streamline processes.
    • Pursues training and development opportunities and strives to continuously build knowledge and skills.
    • Monitors, maintains, and improves Agtegra’s HMS platform and performs back end reconciliation.
    • Other duties as assigned.

    MINIMUM REQUIRED QUALIFICATIONS

    • Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. A degree in business or agriculture is preferred.
    • Must be eligible to work in the United States without visa sponsorship.
    • English Proficiency
    • Must be 18 years or older.


    The physical and work environment characteristics described in this description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions or as otherwise required by law. Employees needing reasonable accommodation should discuss the request with the employee’s supervisor.

    • This work requires the occasional exertion of up to 25 pounds of force; work regularly requires sitting, frequently requires standing, speaking or hearing, using hands to finger, handle or feel and repetitive motions and occasionally requires walking, stooping, kneeling, crouching, or crawling and reaching with hands and arms.
    • Work has standard vision requirements.
    • Vocal communication is required for expressing or exchanging ideas by means of the spoken word.
    • Hearing is required to perceive information at normal spoken word levels.
    • Work requires preparing and analyzing written or computer data and observing general surroundings and activities.


    Agtegra Cooperative is an equal opportunity employer.

  • 1 Day Ago

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Front Desk Assistant (Presho)
  • Dakota Mill and Grain, Inc.
  • Presho, SD FULL_TIME
  • Join Our Team as a Front Desk Assistant in Presho, SD! Are you a hardworking and detailed individual looking for an exciting opportunity to contribute to the success of a premier grain elevator in Pre...
  • 2 Months Ago

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Medical support assistant
  • KURZ Solutions
  • Eagle, SD FULL_TIME
  • Get rad in Eagle Butte! About the Community Eagle Butte, South Dakota Have you ever visited a new place and couldn't help but feel like awe and inspiration about it? For many visitors, it happens at E...
  • 8 Days Ago

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Medical Support Assistant (Inpatient)
  • Indian Health Service
  • Rosebud, SD FULL_TIME
  • This position is located in the Inpatient Unit at the Rosebud Comprehensive Health Care Facility, Rosebud, South Dakota. This position is under the direct supervision of the Inpatient Nursing Supervis...
  • 21 Days Ago

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Travel Nurse RN - PACU - Post Anesthesia Care - $2,710 per week
  • Healthcare Support
  • Pierre, SD FULL_TIME
  • Healthcare Support is seeking a travel nurse RN PACU - Post Anesthesia Care for a travel nursing job in Pierre, South Dakota.Job Description & RequirementsSpecialty: PACU - Post Anesthesia CareDiscipl...
  • 2 Months Ago

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Personal Care Assistant - Autistic Support
  • Lincoln Intermediate Unit 12
  • Gettysburg, SD FULL_TIME
  • JobID: 3117 Position Type: Support Staff/Special Education Assistants Date Posted: 9/16/2022 Location: Lincoln Elementary School (Gettysburg SD) Date Available: ASAP Closing Date: 10/06/2022 Program A...
  • 2 Days Ago

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0 Help Desk Support Assistant jobs found in Pierre, SD area

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RN TELE
  • TotalMed
  • Pierre, SD
  • We are seeking a Registered Nurse-Telemetry for a travel assignment in Pierre South Dakota.
  • 5/7/2024 12:00:00 AM

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Janitor & Custodian
  • Loves
  • Pierre, SD
  • Benefits Flexible Schedule + Competitive pay (paid weekly) + Holiday pay + Medical/Dental/Vision and Life Insurance Plan...
  • 5/7/2024 12:00:00 AM

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Part Time Merchandiser
  • Footprint Retail Services
  • Pierre, SD
  • Job Description Description Merchandiser - Flexible, Part time, Start now! Hourly Wage: $16.00/hr Additional info: Hourl...
  • 5/7/2024 12:00:00 AM

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Travel Nurse - Registered Nurse (RN)
  • Avera
  • Pierre, SD
  • Join the RN Traveler team at Avera! Award Winning Health Care: Avera has been named among the nation's 15 Top Health Sys...
  • 5/7/2024 12:00:00 AM

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Remote Versatile Assistant - Virtual in SD - Open to Vets MilSpouses
  • VetJobs
  • Pierre, SD
  • Job Description ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qual...
  • 5/7/2024 12:00:00 AM

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Biomedical Eng Technician III - Full-time
  • Avera
  • Pierre, SD
  • Join the team at Avera! Award Winning Health Care: Avera has been named among the nation's 15 Top Health Systems, Forbes...
  • 5/7/2024 12:00:00 AM

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Utility Billing Technician
  • City of Pierre, SD
  • Pierre, SD
  • The City of Pierre is looking for a motivated and skilled Utility Billing Technician to join the Finance team. This is a...
  • 5/4/2024 12:00:00 AM

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Receptionist
  • Edgewood Healthcare
  • Pierre, SD
  • Hey Pierre,we're in search of aReceptionistto join our Edgewood team! If you love to keep things organized, are an excep...
  • 5/3/2024 12:00:00 AM

Pierre (/pɪər/; Lakota: čhúŋkaške, "fort") is the capital of the U.S. state of South Dakota and the seat of Hughes County. The population was 13,646 at the 2010 census, making it the second-least populous state capital in the United States, following only Montpelier, Vermont, and the eighth-most populous city in South Dakota. Founded in 1880 on the east bank of the Missouri River opposite Fort Pierre, Pierre has been the state capital since South Dakota gained statehood on November 2, 1889. It was challenged by Huron for the capital and won because of its location in the geographic center of t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support Assistant jobs
$38,360 to $47,227
Pierre, South Dakota area prices
were up 0.8% from a year ago

Help Desk Support Assistant in Fort Smith, AR
Provide direct technical assistance to projects in a bid to help them reach their objectives.
December 04, 2019
Help Desk Support Assistant in Sioux City, IA
Respond to calls for technical support through telephones, emails or in person.
January 19, 2020
Help Desk Support Assistant in Champaign, IL
Under the guidance of senior Telecommunications Analyst and the IT Help Desk staff, provide in-depth, effective, and timely technical assistance to NDSU students, staff and faculty for services offered by Telecommunications and Emergency Technologies and Help Desk.
February 19, 2020