Help Desk Support Assistant responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Being a Help Desk Support Assistant uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Additionally, Help Desk Support Assistant advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. The Help Desk Support Assistant works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
We are in search of a dynamic dental assistant to join our team. A CDA with a minimum of 1 years of experience is preferred. Your role involves all aspects of general dentistry, including same-day CEREC crowns, oral and periodontal surgery, endodontic procedures, and more.
Our ideal candidate will be self-motivated, organized, energetic, personable, detail-oriented, and committed to exceptional patient care. We offer a competitive wage and benefits which include a retirement option, medical, and paid time off.
Your responsibilities will include, but are not limited to:
Provide outstanding customer service with an excellent chairside manner
Assist the dentist in utilizing proper four-handed dentistry techniques, observing universal precautions
Be cognizant of doctor schedules and patient flow
Comply with office policies and procedures
Assume the standards of care related to infection control; following OSHA guidelines and ensuring safety protocols are upheld
Expose and digitally record ordered radiographs
Maintain dental operatories in an organized and clean fashion, assuring appropriate instruments and supplies are available
Maintain patient comfort before, during, and after dental procedures
Clean and prepare instruments for sterilization
Sterilize and/or disinfect instruments, handpieces, and ancillary equipment
Assist office and doctor in maintaining patient records and informed consent documents
Chart existing dentistry and current conditions in a computerized dental chart
Take impressions for various prosthetic procedures and study models
Demonstrate knowledge and skills necessary to provide care based on physical, psychosocial, educational, safety, and age-related criteria pertinent to the patients
Punctual, and demonstrate a sense of urgency in your daily tasks
Minimum Qualifications:
Current CPR certification
High School Diploma
1 years of chairside dental assisting experience, preferred
CDA Certificate, preferred
We are growing and looking for a knowledgeable and supportive team player to support the growth. If you enjoy dentistry and working with a dynamic, and upbeat team, this is your new dental home! Please reply today!
0 Help Desk Support Assistant jobs found in Orem, UT area