Help Desk Support Assistant jobs in Lawrence, KS

Jump in with the Biodiversity Institute Specify Software team (www.specifysoftware.org) to take on various software support activities as part of an engaged, supportive, and friendly workgroup of professional software engineers, students, and museum scientists. Support activities are varied and will be designed to take advantage of your existing skills and experience and build career-valuable expertise. You will learn modern, practical, data science and software support methods working with museum scientists from around the world. Responsibilities include solving software issues, testing software, and other computer-related tasks. No prior experience with Specify Software or research software is necessary, as we provide comprehensive training on our mission to provide global software for documenting the world's plant and animal species. We have a large, comfortable office space in Dyche Hall next to the Kansas Union.

Our student team members have consistently raved about their experience working with us, and we believe that if you are a smart, creative, and detail-oriented individual with a drive to succeed, you will find this to be a fulfilling and enjoyable opportunity. Join a supportive and engaging team of professional software engineers, students, and museum scientists from around the world as you develop a deeper understanding of the field and expand your skill set.

• Undergraduate student in good standing at the University of Kansas. (No graduate students, please.)
• Good verbal and written communication skills as evident in application materials and an informal interview.
• Good working knowledge using Windows, macOS, or Linux operating systems.
• Need to be available to work a minimum of 14 hours per week during the Fall and Spring semesters, and have the ability to commit to a weekly schedule (around coursework obligations) which can be flexible and be changed as needed, during the hours of 8 AM-5 PM, Monday through Friday. Must be available starting Spring 2023 and ideally during the summer half or full-time, and then into Fall 2023. Planned vacations and breaks from campus are fine.

**During the semester term of the appointment, the student hourly must be enrolled in no fewer than 6 credit hours. For summer periods the student hourly must: 1) have been enrolled in no less than 6 hours in the past spring semester or 2) be pre-enrolled in upcoming fall semester in no less than 6 hours or 3) be enrolled in summer session or 4) be admitted to study in the upcoming fall semester. Student Hourlies may be undergraduate or graduate students.

A complete application consists of the online application, cover letter, and resume. Only complete applications will be considered.
Applications will be accepted until a successful candidate is selected

Theresa Miller (tlammer@ku.edu)

$16.00/hr

flexible work hours, 14-20 during the school year, up to 40 during breaks

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