Help Desk Support Assistant jobs in Champaign, IL

Help at Home is hiring Office Support in your area! We offer weekly pay starting at $16.00 per hour!

Help at Home is the nation’s leading provider of high-quality support services to seniors and people with disabilities. Our clients need us more than ever to continue living independently in their own homes while staying safe from high-risk facilities.

We pride ourselves on establishing the home as the center of health and care coordination, serving our clients as if they are family, and creating Meaningful Moments that make a difference.

The focus of this position is to encourage and provide client satisfaction while maintaining operational compliance with company policy and state / federal guidelines.

Office Support will assist with duties such as answering calls, toxicology screenings, in-home visits, client satisfaction surveys, and any other duties, as assigned.

Benefits

Our team is the foundation of our work. We offer :

• Weekly pay starts at $16.00 per hour
• Direct deposit and cash card
• Healthcare, dental, and vision insurance
• Paid time off
• 401k
• Ongoing, in-depth training opportunities
• Meaningful work with clients who need your help
• Career growth and experience with an industry leader with 40 years of history in a high-demand field

Responsibilities

• Answer phones promptly, direct calls appropriately, and take clear, detailed messages
• Take toxicology samples for testing labs
• Conduct in-home supervisory visits to clients
• Assist with in-home visits
• Conduct client satisfaction surveys
• Prepare monthly supply order
• Maintaining patient and employee files and all related paperwork
• Any other duties, as assigned

Minimum Qualifications

• High school diploma or GED
• Valid driver's license
• Access to insured and reliable transportation
• Experience working in an administrative / clerical role
• Professional written and verbal communication skills

The above statements describe the general nature and level of work being performed by people assigned to this classification.

They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion, or other legally protected status.

Last updated : 2024-03-23