Help Desk Support Assistant jobs in Austin, TX

Job Description

The Supply team at UPLIFT Desk is responsible for on-time delivery of quality products to the customer. Due to quickly expanding volume, we are in need of a highly motivated and goal-oriented Receiving & Support Associate. The primary emphasis of this position is receiving and general warehouse labor. Receiving & Support Associates will report to the Support Supervisor and work closely with the forklift team, line restockers and the production team. Main warehouse is located on Cameron Road - but there may be travel to other local warehouses if the need arises.

Required Qualifications

• Able to stand, walk, push, pull, bend, kneel, squat, and reach
• Lift 50 pounds
• Use equipment such as dollies and carts to move products around the warehouse. Push up to 60 pounds.
• Go up and down stairs
• Candidates must be 18 years or older with ability to understand all safety guidelines and job requirements
• Adhere to defined quality and fulfillment production standards
• Follow safety protocols to keep yourself and your team members safe. We provide protective gear.

Preferred Qualifications

• Experience in a warehouse environment

What You’ll Do

• Unload trucks by hand, pallet jack and/or forklift
• Stretch wrap and band pallets
• Material handling and rework
• Cut wood for pallets
• Landscaping/Yard maintenance
• Clean common areas of warehouse
• Serve as flex labor for pick/pack, parcel shipping and freight shipping teams

Benefits

• Competitive wages
• A merit-based environment that rewards growth and accomplishment regardless of seniority
• Generous paid time off
• 4% 401K company matching with instant vesting (after one year)
• Excellent group health insurance including 4 medical plans, 2 dental plans, and a vision plan to choose from
• Flexible spending account (FSA) for health care costs
• Free UPLIFT Desk at one year
• 50% employee discount on all UPLIFT products
• Free snacks and drinks in fully-stocked kitchens
• On-the-job training and skills development
• A supportive and engaging work culture that promotes healthy living

Position Details

• Compensation: $18/hr
• Type: Full-time
• Employee Status: Regular
• Work Schedule: Monday - Friday, 8am-5pm, 40 hours per week (Overtime Available)
• Location: Austin, Texas

About UPLIFT Desk

As a fast growing, mid-sized company, it’s our mission to deliver sincere, world-class customer service. We provide optimally designed, quality office solutions to customers. We focus on happier & healthier customers and employees!

UPLIFT Desk has revolutionized the way people shop for office furniture. It all starts with our award winning UPLIFT Standing Desk, made even better when accessorized with our entire UPLIFT office furniture line. Our product line includes most furniture an office could need. We design office products that optimize customers’ comfort, health, and productivity. Our Product Development team focuses on designing the highest quality ergonomic office furniture. Then our Content teams ecommerce website offers customers the ability to highly configure products. Our amazing Order Processing and Warehouse teams make sure we have inventory and ship orders the same day. Customers receive award winning support from our Sales and Customer Service and Warranty teams. We offer the best 15 year warranty in the business! Our Interior Design and Contract Sales teams specialize in large office furniture layouts for commercial buildings that serve most Fortune 500 companies.

Award winning UPLIFT Desk is loved globally!

• Rated Best Standing Desk by New York Times Wirecutter 3 years in a row
• Hundreds of thousands of happy customers around the world sit and stand at an UPLIFT Desk
• Google reviews - 4.8 rating with 4000 reviews

We value our environment:

• We plant 5 new trees in U.S. National Forests for every solid wood desk sold. By partnering with the National Forest Foundation, we're able to plant tens of thousands of new trees each year
• Solar Powered Operations - Our Austin facilities produce over a megawatt of electricity through roof-mounted solar panels on three large warehouses
• We use sustainable materials in our products. Some examples are:
  • Bamboo Desktops, Drawers, & Motion Boards - The world's fastest-growing plant, Moso bamboo is a grass that grows as quickly as an inch an hour
  • Eco Curve Desktops - Eco Curve desktops use 100% recycled MDF and have the lowest carbon footprint in the industry due to not using edgebanding, backer boards, adhesives, or solvents
  • Rubberwood Desktops - Pará rubber trees produce 99% of the world's natural rubber latex. The rubber production lifespan of these trees is exhausted after about 25-30 years. Our rubberwood desktops give the trees a second life

Equal Opportunity Employer (EEO)

UPLIFT Desk believes in building an organization whose staff reflects the true diversity of our community. We hire, promote, and reward employees based on results and professional performance. UPLIFT Desk provides equal employment opportunities to all employees and applicants without regard to religion, sex, age, sexual orientation, gender identity, race, creed, color, national origin, alienage or citizenship status, marital status, partnership status, ancestry, disability, or veteran status.

To all recruitment agencies: We do not accept agency resumes. UPLIFT Desk is not responsible for any fees related to unsolicited resumes.