Help Desk Supervisor jobs in Louisiana

Help Desk Supervisor supervises the staff and the day-to-day operations of an organization's technical help desk. Supports and coaches team members on effective methods to research, troubleshoot, and deliver solutions. Being a Help Desk Supervisor trains the team on the help desk systems, processes, tools, and procedures required to document, track, and resolve reported problems and to meet operational service levels and standards. Ensures the latest product/technical updates and policies are available and communicated to the team. Additionally, Help Desk Supervisor monitors request queue and tracks key metrics to ensure sufficient coverage and achievement of service standards. Identifies system and workflow improvements to enhance the team's efficiency. Acts as the escalation point for critical issues and facilitates a final resolution. May require a bachelor's degree. Typically reports to a manager. The Help Desk Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Help Desk Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Plant - Supervisor
  • Supervisor - Trane Technologies Careers
  • La Crosse, LA FULL_TIME
  • At Trane TechnologiesTM  and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
    This position is designated as On-site. 

    Job Summary:
    The 2nd Shift Production Supervisor is responsible for all aspects of production in their area of responsibility (welding and machining). This includes responsibilities arounds around safety, quality, productivity, and delivery metrics.  Along with these metrics, a Supervisor is also responsible for working with the team around staffing requirements, standard work adherence, and labor relations while promoting and uplifting an engaged team.  They work closely with plant leadership and manage a team of hourly associates.  This is a critical position at Trane Technologies that is involved with all aspects of the business providing broad experience with multiple growth path opportunities.
    Responsibilities: 
    • Ensures a safe workplace is provided for all employees; frequently inspects department for safety compliance.
    • Completes incident reports, behavior-based audits, and schedules appropriate follow-up reviews; identifies incidents related to operator/machine error and initiates necessary training to prevent future accidents.
    • Supervises the activities of production associates to achieve objectives with regards quality, cost, time, and manufacturing flow. 
    • Reviews daily schedules and production capabilities to assure all requirements are met. 
    • Inspects and monitors production quality and equipment preventive maintenance. Ensures quality and preventative maintenance procedures/practices are applied to the process, tooling, and equipment to achieve expected quality improvements.
    • Promotes and supports the company's efforts in associate involvement concepts, and "open door" communications through the employee development and Uplifting opportunities.
    • Promotes commitment to quality through attitude, behavior, communication, and development/implementation of programs and activities.
    • Communicates/updates shift management of daily problems and concerns, identifying areas needing attention to ensure the continuity of the operation.
    Qualifications:
    • Working knowledge or desire to build operational excellence foundation and Lean Principles.
    • Experience leading hourly associate teams of 10 to 40 employees.
    • Communicate effectively within department as well as with supporting functions.
    • Works with cross-functional team to identify root cause and implemented correction actions regarding safety incidents, production defects, scrap, and implementing corrective action.
    • Requires periodic stooping/bending and frequent walking/standing throughout day.
    • Requires occasional lifting of objects less than 25 pounds.
    • Involves activities that require special safety precautions, e.g., working around moving parts, machines, welding, and vehicles.
    • Good computer skills and ability to adjust as required.
    • Ability to work first shift hours overtime as needed. 

    What’s in it for you:

     Benefits kick in day one!
     6% 401K match, plus an additional 2% of eligible pay in core contributions.
     3 weeks of vacation per calendar year, plus paid holidays.
     Benefits*:  https://www.tranetechnologies.com/en/index/careers/benefits.html

    Base Pay Range: $60,000-$95,000. 

    Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed. 

    We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
  • 14 Days Ago

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IT Help Desk Technician
  • NOLA Public Schools
  • Orleans, LA FULL_TIME
  • NOLA Public Schools VisionThe vision of the NOLA Public Schools is that every student receives a high-quality education that fosters their individual capabilities, while ensuring that they thrive, ach...
  • 23 Days Ago

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Help Desk Support Representative
  • Job Search | YRCI
  • Orleans, LA FULL_TIME
  • Founded in 2001, YRCI is a leading professional services firm providing Human Capital, Acquisition Support and Financial Management Services to Government and Commercial customers nationwide. At YRCI,...
  • Just Posted

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Help Desk Technician
  • EDG
  • Metairie, LA FULL_TIME
  • Requisition Number: 2394 Job Title: Help Desk Technician Date Opened: 3/26/2024 Location: Metairie Industry: Corporate Department: Information Technology Employment Type: Full-Time Regular Part-Time A...
  • Just Posted

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Help Desk Analyst
  • Robert Half
  • Baton Rouge, LA OTHER
  • Robert Half is looking for a help desk analyst to support local and field users in a growing company. To be successful in this role, you should be a creative problem solver who enjoys working in a dyn...
  • 4 Days Ago

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Help Desk Analyst
  • Robert Half
  • Orleans, LA OTHER
  • Robert Half is looking for a help desk analyst to support local and field users in a growing company. To be successful in this role, you should be a creative problem solver who enjoys working in a dyn...
  • 4 Days Ago

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IT Help Desk Supervisor
  • B&L PC SOLUTIONS INC
  • Hauppauge, NY
  • Job Description Job Description We’re currently in search of a Supervisor to fulfill the following job responsibilities:...
  • 3/28/2024 12:00:00 AM

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Information Technology Help Desk Coordinator
  • Kingscott Associates
  • Kalamazoo, MI
  • The IT Help Desk Coordinator / Technician plays a crucial role in providing technical support and assistance to end-user...
  • 3/28/2024 12:00:00 AM

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Help Desk Supervisor
  • VanderHouwen
  • Portland, OR
  • Status: Direct Hire Job Title: Desktop Support Supervisor Location: On-site Salary: $85,000-$95,000 About the company: T...
  • 3/25/2024 12:00:00 AM

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IT Help Desk Supervisor
  • City of New York
  • New York, NY
  • Job Description The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging w...
  • 3/25/2024 12:00:00 AM

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Help Desk Supervisor (First Responders Group)
  • The Doyle Group
  • Boulder, CO
  • Help Desk Supervisor (On-site) The Doyle Group is a leading IT consulting and placement firm, dedicated to providing top...
  • 3/25/2024 12:00:00 AM

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IT Support Services Coordinator (Help Desk Supervisor)
  • Oregon Shakespeare Festival
  • Ashland, OR
  • Job Description Job Description Job Summary: Responsible for managing and coordinating IT Support for the Oregon Shakesp...
  • 3/25/2024 12:00:00 AM

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Information Technology Help Desk Supervisor
  • Concero
  • St Louis, MO
  • Under minimal managerial guidance of the CIO, the IS Service Desk Supervisor is responsible for direct oversight of the ...
  • 3/24/2024 12:00:00 AM

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Information Technology Help Desk Supervisor
  • Boulo Solutions
  • Orlando, FL
  • IN-OFFICE | FULL-TIME Boulo Solutions is partnering with an IT company in the pharmacy space looking to hire an IT Help ...
  • 3/24/2024 12:00:00 AM

Louisiana is bordered to the west by Texas; to the north by Arkansas; to the east by Mississippi; and to the south by the Gulf of Mexico. The state may properly be divided into two parts, the uplands of the north, and the alluvial along the coast. The alluvial region includes low swamp lands, coastal marshlands and beaches, and barrier islands that cover about 20,000 square miles (52,000 km2). This area lies principally along the Gulf of Mexico and the Mississippi River, which traverses the state from north to south for a distance of about 600 mi (970 km)) and empties into the Gulf of Mexico; ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Supervisor jobs
$72,292 to $91,861

Help Desk Supervisor in Des Moines, IA
The Supervisor will be responsible for scheduling, directing the activities of the Help Desk staff, reviewing and evaluating their work.
January 11, 2020
Help Desk Supervisor in El Paso, TX
Computer support specialists provide help and advice to people and organizations using computer software or equipment.
February 21, 2020
Help Desk Supervisor in York, PA
The role of help desk supervisor is similar to that of any call center supervisor, except that help desk customers are generally employees.
December 28, 2019