Help Desk Supervisor jobs in Danbury, CT

Help Desk Supervisor supervises the staff and the day-to-day operations of an organization's technical help desk. Supports and coaches team members on effective methods to research, troubleshoot, and deliver solutions. Being a Help Desk Supervisor trains the team on the help desk systems, processes, tools, and procedures required to document, track, and resolve reported problems and to meet operational service levels and standards. Ensures the latest product/technical updates and policies are available and communicated to the team. Additionally, Help Desk Supervisor monitors request queue and tracks key metrics to ensure sufficient coverage and achievement of service standards. Identifies system and workflow improvements to enhance the team's efficiency. Acts as the escalation point for critical issues and facilitates a final resolution. May require a bachelor's degree. Typically reports to a manager. The Help Desk Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Help Desk Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Help Wanted
  • Caraluzzi's Markets
  • Bethel, CT FULL_TIME
  • Job Description

    Job Description

    Interested in working any job or unsure of where you would fit at Caraluzzi's? Apply to this position to be considered for positions across our organization.

    If you are a positive, customer oriented team player that has a desire to learn and enjoys working in a fast paced environment, then we'd love to have you join our team!

    About Us :

    Caraluzzi's is a family owned & operated group of markets that prides itself on delivering incredible service to our customers.

    Hard work & innovation are at the roots of our growth and success since we started in 1949. Today, with locations across the Greater Danbury area we are committed to being the market of choice by satisfying the diverse and changing needs of our customers & employees.

    Our employees are our greatest assets and we continuously invest & develop them.

    So whether you are looking for a part time job or a life time career, Caraluzzi's offers a great work environment for you to grow & develop.

    Apply now to be part of one of the industry's most progressive independent grocers!

    Our Values :

    • Bring a P ositive Attitude to work
    • Clear & Concise Communication keeps our work place efficient
    • Respect for others
    • Pride ourselves on Excellent Customer Service
    • Brighten Someone's Day
    • Develop a Relationship with our customers

    Job Posted by ApplicantPro

    9 hours ago
  • Just Posted

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Counter Help
  • Norbert E Mitchell Co Inc
  • Newown, CT FULL_TIME
  • Description Job descriptionAt Norbert E. Mitchell Co., Inc. our people make the difference. Do you have the desire to learn and strive for success in a fast-paced environment?Mitchell is looking for p...
  • 7 Days Ago

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Team Member and Kitchen help
  • Dunkin' - Franchisee Of Dunkin Donuts
  • Brewster, NY FULL_TIME
  • As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their succe...
  • 1 Month Ago

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General Help Wanted
  • Norbert E. Mitchell Co., Inc.
  • Danbury, CT FULL_TIME,PART_TIME
  • At Norbert E. Mitchell Co., Inc our people make the difference. Do you have the desire to learn and strive for success in a fast-paced environment? Mitchell is looking for a General Help person across...
  • 1 Month Ago

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Supervisor
  • American Multi-Cinema, Inc.
  • Danbury, CT FULL_TIME
  • Supervisor Danbury 16 61 Eagle Rd, Danbury, CT 06810 Job Summary Free movies, free popcorn, flex schedules...and more! Assist management in the coordination of operations to achieve AMC's goals. Model...
  • 11 Days Ago

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Desk support
  • ExecOnline
  • Danbury, CT FULL_TIME
  • Address client questions and needs related to their learning experience on the online learning platform; Work through the hundreds of weekly cases and address participant needs quickly, thoroughly, ac...
  • 15 Days Ago

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0 Help Desk Supervisor jobs found in Danbury, CT area

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Patient Service Representative - Outpatient Rehab (Per Diem)
  • Hartford HealthCare
  • Milford, CT
  • Work where*every moment matters*. Every day, almost 20,000 Hartford HealthCare employees come to work with one thing in ...
  • 3/28/2024 12:00:00 AM

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Patient Service Representative, 35 Hours/Week
  • Hartford Dispensary
  • Branford, CT
  • Starting Pay Rate: $20.00 Actual pay will be determined based on several factors. These may include education, work expe...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative
  • David's Bridal, LLC.
  • Danbury, CT
  • BEST. JOB. EVER! Minimal weekday hours required (join for weekends only!) Generous Team Member discount $400 bonus for e...
  • 3/27/2024 12:00:00 AM

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Patient Service/Front Desk Coordinator
  • MyEyeDr.
  • Somers, NY
  • Description About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you ...
  • 3/26/2024 12:00:00 AM

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Patient Service/Front Desk Coordinator
  • MyEyeDr
  • Somers, NY
  • About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an esse...
  • 3/26/2024 12:00:00 AM

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Dental Receptionist- Patient Care Coordinator
  • Seth A Keiles DMD & Dana G Keiles
  • Yorktown Heights, NY
  • Job Description Job Description DENTAL FRONT OFFICE Looking for a SMART team player Very fast paced Multi-specialty Dent...
  • 3/25/2024 12:00:00 AM

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Guest Service Agent
  • Residence Inn - Danbury
  • Danbury, CT
  • Overview: Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner accordi...
  • 3/25/2024 12:00:00 AM

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Imaging Services Coordinator
  • Danbury Health Systems
  • Poughkeepsie, NY
  • Nuvance Health has a network of convenient hospital and outpatient locations - Danbury Hospital, New Milford Hospital, N...
  • 3/24/2024 12:00:00 AM

Danbury is a city in Fairfield County, Connecticut, United States, located approximately 50 miles (80 km) northeast of New York City making it part of the New York metropolitan area. Danbury's population at the 2010 census was 80,893. Danbury is the fourth most populous city in Fairfield County, and seventh among Connecticut cities. The city is within the New York combined statistical area and Bridgeport metropolitan area. The city is named for Danbury in Essex, England. It is nicknamed the "Hat City" because for a period in the nineteenth and early twentieth centuries it was the center of the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Supervisor jobs
$84,408 to $107,257
Danbury, Connecticut area prices
were up 1.7% from a year ago

Help Desk Supervisor in Oakland, CA
Directed, planned, coordinated, and administered day-to-day operational activities of Help Desk department and staff of.
February 07, 2020
Help Desk Supervisor in Dallas, TX
The Help Desk Supervisor manages the front desk team and activities.
January 12, 2020
Help Desk Supervisor in Elkhart, IN
The Supervisor will be required to work independently with minimum direction from leadership.
January 07, 2020