Help Desk Supervisor supervises the staff and the day-to-day operations of an organization's technical help desk. Supports and coaches team members on effective methods to research, troubleshoot, and deliver solutions. Being a Help Desk Supervisor trains the team on the help desk systems, processes, tools, and procedures required to document, track, and resolve reported problems and to meet operational service levels and standards. Ensures the latest product/technical updates and policies are available and communicated to the team. Additionally, Help Desk Supervisor monitors request queue and tracks key metrics to ensure sufficient coverage and achievement of service standards. Identifies system and workflow improvements to enhance the team's efficiency. Acts as the escalation point for critical issues and facilitates a final resolution. May require a bachelor's degree. Typically reports to a manager. The Help Desk Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Help Desk Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Titan Nurse Staffing is seeking a travel nurse RN Long Term Care for a travel nursing job in Bowdle, South Dakota.
That's why we always put your best interests in mind — from superior placements to finding great living accommodations and negotiating a fair price to providing the tools you need for success.
Titan Medical is one of the top medical staffing agencies because we provide superior support to our travelers every step of the way.
We Take Care of You.While the availability of medical technicians and professionals becomes increasingly limited, there seems to be no shortage of staffing firms.
That's why Titan Medical works hard to distinguish itself through our responsiveness, our candidates and our attentiveness to your individual needs.
When we say, "We take care of you." We mean it – both to the medical professionals we represent and the healthcare organizations that rely on us for quality candidates.
Founded by experienced medical professional recruiters and healthcare human resource professionals, Titan Medical was created as an alternative to other staffing resources.
We found that by focusing on the needs of the individuals we served, we were able to attract higher quality candidates and clients in need of their services.
It's a risk that paid off, making Titan Medical one of the leading medical professional staffing firms in the country.
Our candidates include the very best in the fields of radiation oncology, rehabilitation, respiratory care, radiology services, nursing and medical laboratory have to offer.
Our clients represent the broad diversity of the healthcare industry today – from leading national and regional healthcare centers to traditional hospitals, specialty care clinics and other centers of care.
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0 Help Desk Supervisor jobs found in Aberdeen, SD area