Help Desk Manager jobs in Valdosta, GA

Help Desk Manager manages the staff and operations of an organization's technical help desk. Ensures team members are trained and coached on effective methods to research, troubleshoot, deliver solutions, and access the current product or technical updates. Being a Help Desk Manager trains the team on the help desk systems and tools to identify, document, track, and resolve reported problems. Identifies and gathers key metrics to analyze the help desk performance and identify problem areas. Additionally, Help Desk Manager monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Acts as an escalation point and facilitator for severe, critical, or unique issues. May require a bachelor's degree. Typically reports to a director. The Help Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Help Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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IT Help Desk Technician
  • Automated Health Systems
  • Tallahassee, FL FULL_TIME
  • Job description

    Automated Health Systems, a dynamic and entrepreneurial healthcare company, is looking to hire an IT support professional to join its team in Tallahassee, FL.

    IT Technician Benefits:

    • Health/dental/vision/supplemental insurance/401(k)/Paid Time Off
    • Comprehensive and ongoing training
    • Employee Wellness Program
    • Strong company culture with career growth opportunities

    As an IT Technical Support Specialist, you will be responsible for providing technical set-up and support (via chat, email or phone) for employees in a call center environment.

    JOB REQUIREMENTS
    IT Technician Qualifications for the position include:

    • Minimum two to three years’ experience in a Help Desk support role required.
    • Hands-on knowledge of Microsoft Windows client and server products and network infrastructure required.
    • Solid knowledge of Microsoft Office suite and Windows for end user application support required; ability to run reports to diagnose system errors and issues.
    • Must have strong work ethic and problem-solving skills, good verbal and written communication skills, and excellent customer service with ability to multitask and manage Help Desk tickets in a timely manner.
    • Associate degree in Computer Science or related field preferred; A certification preferred.

    AHS is an Equal Opportunity Employer. Please visit our website for more information: www.automated-health.com/careers
    “The Enlightened Choice in Health Service Management”

    Job Type: Full-time

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Life insurance
    • Paid time off
    • Referral program
    • Retirement plan
    • Tuition reimbursement
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Monday to Friday

    Ability to Relocate:

    • Tallahassee, FL 32301: Relocate before starting work (Required)

    Work Location: In person

  • 10 Days Ago

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HELP DESK SPECIALIST
  • Syntech
  • Tallahassee, FL FULL_TIME
  • HELP DESK SPECIALIST The Help Desk Specialist provides basic technical support (help desk) to include installing, configuring and instruction on FuelMaster software, hardware and firmware to customers...
  • 15 Days Ago

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Help Desk Support
  • Expedite Technology Solutions
  • Tallahassee, FL CONTRACTOR
  • FL-DOH-Patient Care Programs-Help Desk Specialist - Provide technical assistance and customer service for the Florida Department of Health Bureau of Communicable Diseases Patient Care Programs Respons...
  • 2 Days Ago

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Help Desk Technician
  • Tech Army
  • Tallahassee, FL CONTRACTOR
  • Position: Helpdesk / IT Support Technician Location: Ft. Lauderdale, FL - 100% onsite IMPORTANT: SHOULD HAVE AN ACTIVE A CERTIFICATE We are looking for applicants with Apple knowledge and experience i...
  • 26 Days Ago

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Patient Care Programs-Help Desk Specialist (728953)
  • Maven Workforce
  • Tallahassee, FL FULL_TIME
  • Skill Required / Desired Amount of Experience Ability to speak and understand English Required High School Diploma or Equivalent Required 3 yrs customer service experience in a professional environmen...
  • 5 Days Ago

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Patient Care Coordinator/Help Desk Specialist
  • Capleo Global LLC
  • Tallahassee, FL FULL_TIME
  • Job Title: Patient Care Coordinator/Help Desk Specialist Location: Tallahassee, FL 32311 (100% Onsite from Day 1) Duration: 4 Months Contract (with a possible extension) Job Description: Provide techn...
  • 8 Days Ago

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0 Help Desk Manager jobs found in Valdosta, GA area

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Mortgage Originator Market Leader
  • YourWayHome.com LLC
  • Valdosta, GA
  • (In-House lender to 11,000 real estate agents, plus guaranteed leads) We are hiring an experienced mortgage originator t...
  • 4/19/2024 12:00:00 AM

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Customer Service Representative - Work From Home>
  • Healthon
  • Valdosta, GA
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
  • 4/19/2024 12:00:00 AM

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FT Administrative Assistant - Work From Home>
  • Chainlink Labs
  • Valdosta, GA
  • [Office Assistant / Fully Remote] - Anywhere in U.S. / Competitive pay - As an Administrative Assistant you'll: Collabor...
  • 4/19/2024 12:00:00 AM

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Phlebotomist (Part-Time)
  • Octapharma
  • Valdosta, GA
  • Want to Expand your career-development potential, your ability to help donors and patients, and your access to professio...
  • 4/19/2024 12:00:00 AM

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Board Certified Behavior Analyst (BCBA)
  • Benchmark Human Services
  • Valdosta, GA
  • Sign-On Bonus: n/a Description: If youre looking for something outside of a typical clinic setting where you can help pe...
  • 4/18/2024 12:00:00 AM

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Credentialed Background Investigator
  • CACI International, Inc.
  • Valdosta, GA
  • Credentialed Background Investigator Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required ...
  • 4/18/2024 12:00:00 AM

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Warehouse Associate
  • Dish Network
  • Valdosta, GA
  • **Warehouse Associate** CAROUSEL_PARAGRAPH * Valdosta, Georgia * Field Operations * 59881 ** Share Job** mail_outlineGet...
  • 4/18/2024 12:00:00 AM

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Board Certified Behavior Analyst (BCBA)
  • Benchmark Human Services
  • Valdosta, GA
  • Sign-On Bonus: n/a Description: If you’re looking for something outside of a typical clinic setting where you can help p...
  • 4/17/2024 12:00:00 AM

Valdosta is a city in and the county seat of Lowndes County, located on the southern border of Georgia, United States. As of 2013, Valdosta has a total population of 56,481, and is the 14th largest city in Georgia. Valdosta is the principal city of the Valdosta Metropolitan Statistical Area, which in 2010 had a population of 139,588. It includes part of Brooks County to the west. Valdosta is the home of Valdosta State University, a regional university in the University System of Georgia with over 10,900 students. The local public Valdosta High School has the football program with the most wins...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Manager jobs
$94,264 to $124,436
Valdosta, Georgia area prices
were up 1.5% from a year ago

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