Help Desk Manager jobs in Tucson, AZ

Academies of Math and Science
Help Desk / IT
Job Location:

Compensation: $18 - $21 an hour.

Are you a dynamic, self-motivated, and intelligent individual wanting to join an innovative organization? As part of the AMS family, your role as a Help Desk Technician will allow you to utilize these skills while supporting our motivated students alongside our talented team of educators. Our passion is serving low-income neighborhoods and providing a STEM-focused education in conjunction with music, foreign language, and sports programs.

Why work for us?

• Competitive salaries and bonus pay
• Full benefits including medical, dental, vision, retirement (with employer contributions), PTO, and disability and life insurance
• Supportive, collaborative culture with incredible coworkers and leaders
• Comprehensive training, follow-up coaching, and professional development
• Extensive opportunities for career mobility/advancement as our schools and network continue to grow and expand to new areas
• The chance to truly make a difference in the lives of children who may not otherwise have access to a high-quality education

Interested in pursuing an AMS career?

Apply in 2 minutes through the link below. Please include a detailed resume describing your experience and data-supported accomplishments.

Qualifications & competencies:

• Minimum 1 year tech-support experience
• Ability to troubleshoot and deploy Windows 7/8.1/10, ChromeOS, iOS and Android devices on-site and remotely
• Ability to troubleshoot and install PCs, AV equipment, phones, printers, projectors, and other devices
• Experience with the full suite of Microsoft Office (Word, Excel, OneDrive, etc.)
• Familiarity with the basic concepts of TCP/IP, DNS, DHCP, SMTP, Active Directory, Google Apps and Office 365
• Maintenance and creation of network documentation
• Ability to work independently or with a team
• Excellent verbal and written communication skills