Help Desk Manager jobs in Sun Valley, NV

Help Desk Manager manages the staff and operations of an organization's technical help desk. Ensures team members are trained and coached on effective methods to research, troubleshoot, deliver solutions, and access the current product or technical updates. Being a Help Desk Manager trains the team on the help desk systems and tools to identify, document, track, and resolve reported problems. Identifies and gathers key metrics to analyze the help desk performance and identify problem areas. Additionally, Help Desk Manager monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Acts as an escalation point and facilitator for severe, critical, or unique issues. May require a bachelor's degree. Typically reports to a director. The Help Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Help Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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IT Help Desk Technician
  • Via Seating
  • Sparks, NV FULL_TIME
  • Via Seating is hiring a Helpdesk Technician in our IT Department

    to join our team in Sparks, NV!!

    As a Helpdesk Technician, you will be responsible for providing technical assistance and support related to computer systems, hardware, and software. You will address user tickets, troubleshoot problems, and offer solutions to ensure efficient use of technology for our users. This role requires strong team collaboration, great communication skills, technical knowledge, and a customer-focused approach to IT support. Our IT/IS Systems Technician is a safety sensitive position.

     Position is full-time and works 40 hours/week Monday-Friday.  This is an in-office/on-site position.

    Pay from $45 - $55K annually, DOE!

     

    Via offers a very generous benefits package including:

    • Comprehensive Package effective 1st of the month following hire date including:
      • Medical, Dental and Vision,  Voluntary Life/ADD, Voluntary Short-Term and Long-Term Disability, Voluntary Flexible Spending Accounts for Medical and/or Dependent Care, Voluntary Identity and Legal Protections
    • Additional Benefits Offered including 10 Paid Holidays,15 Days of Paid Time Off,401K Participation with up to a 4% company match after 90 days and Bi-Annual Company Celebrations
    •  
    • At Via Seating, we are builders, kitters, sewers, developers and engineers – inspired by the chair. We believe great things should happen in that chair. In America, the average person is sitting a total of 13 hours a day. That’s 4,745 hours a year. That’s a lot of hours.  A lot of hours that should be filled by great things. Great things needing a great chair. 

    Discover our love for great seating.  Join us in making great things happen in a chair!

    We are an Equal Opportunity Employer, Gender/Minority/Veterans/Disabled. Via Seating is a drug and alcohol free workplace. Veterans are strongly encouraged to apply.

  • 26 Days Ago

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Help Desk Technician
  • Eide Bailly LLP
  • Reno, NV FULL_TIME
  • Who We AreEide Bailly is one of the top 25 CPA and business advisory firms in the nation. We have over 40 offices in 15 states across the Midwest and Western United States, and offer our staff and Par...
  • 27 Days Ago

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Help Desk Specialist
  • Ariana Solutions
  • Reno, NV CONTRACTOR
  • Duties:Come join the Workforce Technology team here at Intuit as a contractor where our mission is to remove barriers for our employees and connect them to Intuit's bigger mission so they can do great...
  • 2 Months Ago

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Front Desk Shift Manager
  • Meruelo Group
  • Sierra, NV FULL_TIME
  • ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Register guests by inputting information into computer and assigning them rooms. Settle and checkout guest’s ...
  • 1 Month Ago

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Front Desk Manager
  • Atlantis Casino Resort & Spa
  • RENO, NV FULL_TIME
  • Overview Come join Team Atlantis! The Hotel Front Desk Manager works on-site at the casino and interfaces with external/internal customers, Team Members, and vendors on a regular basis. The position’s...
  • 2 Months Ago

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Personal caregiver
  • Help at Home Senior Care Nevada
  • Reno, NV FULL_TIME
  • Are you a student or retired individual looking for a rewarding part-time or full-time job with flexible hours? We are seeking compassionate individuals who are available to work weekend shifts. As a ...
  • 4 Days Ago

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0 Help Desk Manager jobs found in Sun Valley, NV area

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Data Center Security Manager
  • CoreWeave
  • Sparks, NV
  • CoreWeave is a specialized cloud provider, delivering a massive scale of GPU compute resources on top of the industry's ...
  • 5/8/2024 12:00:00 AM

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Staff Software Engineer - Cloud Infrastructure Team
  • Beacon Hill
  • Reno, NV
  • About Us: We are a pioneering organization in the development of next-generation residential clean energy storage and ho...
  • 5/7/2024 12:00:00 AM

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Project Manager (Mission Critical/Data Center)
  • Tiello
  • Reno, NV
  • Tiello has partnered with a Leading Industrial/Mission Critical General Contractor in here the Southwest. on their searc...
  • 5/7/2024 12:00:00 AM

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ADMIN ASST
  • Energize My Career
  • Reno, NV
  • Responsible for understanding, upholding, and promoting four Critical Success Factors: Safety First! Financial Success. ...
  • 5/6/2024 12:00:00 AM

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Firmware Engineer II - IEEE 1547
  • Generac
  • Reno, NV
  • Generac Clean Energy is looking for a motivated Firmware Engineer with insatiable curiosity to help create next generati...
  • 5/6/2024 12:00:00 AM

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Director of Healthcare Information Technology
  • Hamilton Barnes 🌳
  • Reno, NV
  • We are hiring a Healthcare IT Director to oversee the strategy, implementation, and progression of information systems. ...
  • 5/6/2024 12:00:00 AM

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Data Analyst
  • The Food Bank of Northern Nevada
  • Sparks, NV
  • Job Type Full-time Description About Us: Welcome to The Food Bank of Northern Nevada, where we believe in the transforma...
  • 5/4/2024 12:00:00 AM

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Assistant Project Manager - EcoStruxure™ Power Operation
  • Gulfstream Strategic Placements
  • Reno, NV
  • Job Title: Assistant Project Manager - EcoStruxure™ Power Operation Location: Reno, NV Job Description: We're seeking an...
  • 5/4/2024 12:00:00 AM

Sun Valley is a census-designated place (CDP) in Washoe County, Nevada, United States. The population was 19,299 at the 2010 census. It is north of Reno and is part of the Reno–Sparks Metropolitan Statistical Area. The community is located within Sun Valley approximately three miles north of Reno on Nevada State Route 443. According to the United States Census Bureau, the CDP has a total area of 14.9 square miles (38.6 km2), all land....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Manager jobs
$106,119 to $140,085
Sun Valley, Nevada area prices
were up 2.5% from a year ago

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