Help Desk Manager jobs in Sayreville, NJ

Help Desk Manager manages the staff and operations of an organization's technical help desk. Ensures team members are trained and coached on effective methods to research, troubleshoot, deliver solutions, and access the current product or technical updates. Being a Help Desk Manager trains the team on the help desk systems and tools to identify, document, track, and resolve reported problems. Identifies and gathers key metrics to analyze the help desk performance and identify problem areas. Additionally, Help Desk Manager monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Acts as an escalation point and facilitator for severe, critical, or unique issues. May require a bachelor's degree. Typically reports to a director. The Help Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Help Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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AV Help Desk Administrator
  • CSAV Systems
  • Colts Neck, NJ FULL_TIME
  • Company DescriptionFounded in 2001, CSAV Systems has grown to be a leader in the professional Sound, Video & Teleconferencing industry. CSAV has serviced thousands of clients throughout the tristate area. We are innovators who design and provide commercial institutions with dynamic, user-friendly and cost-effective systems. We offer high quality professional Sound, Video & Teleconferencing systems for major clients in the following markets: healthcare, hospitality, Houses of Worship (Churches, Temples, etc.), corporate, retail, government, and more. Job Description1. Assist Help Desk Coordinator with administrative workCreating better work flow solutionsCreating better tracking systemsOrganizing and keeping schedules 2. Assist in Room Evaluations for ClientTaking inventory of systemsTaking pictures for referenceCreating operation instructions for system according to templateIncluding a recommendation sheet and preinstallation surveyCreating a block diagram for reference3. Marketing for Help DeskConstantly updating Website contentCreating and updating list of potential clientsSeeking out events to attend for prospective clients4. Research and Development of various Audiovisual solutions5. Assist in meeting support and training when needed6. Be a pair of hands for technicians as needed7. Assist in other CSAV Marketing efforts8. Assist Administration in other company effortsQualificationsRequired Skills and Traits:Professional communication and writingProficiency in Microsoft office (Excel, Powerpoint, Word)Efficient OrganizationProfessionally enthusiastic personalityWeb Design Experience preferred, but not requiredAdditional InformationPlease send your Cover Letter and Resume (PDF or Word document).
  • 13 Days Ago

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Help Desk Analyst
  • University Radiology
  • East Brunswick, NJ FULL_TIME
  • Overview Sign-on Bonus Now Being Offered to Eligible New Hires!** University Radiology, the largest provider of subspecialty radiology and teleradiology services in NJ, is comprised of over 180 Board ...
  • 1 Month Ago

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IT Help Desk Technician Level 2 (MSP)
  • Bowman Williams
  • Brick, NJ FULL_TIME
  • IT Help Desk Technician Level 2 (MSP) Overview: Since 2003, we have helped hundreds of companies streamline, strengthen, and enhance their IT infrastructure. They are a Cloud Service Provider based in...
  • 21 Days Ago

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Help Desk Technician Level 2 (ConnectWise)
  • Bowman Williams
  • East Brunswick, NJ FULL_TIME
  • Help Desk Technician Level 2 (ConnectWise) We are a thriving small IT consulting firm serving clients across numerous states in the US. Specializing in providing comprehensive IT support to small and ...
  • 8 Days Ago

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Garage Co-Manager
  • Garage Clothing - Co manager-Natick, Mass
  • Freehold, NJ FULL_TIME
  • Seize the opportunity to join a global fashion retailer with two brands at the heart of its success, Garage and Dynamite, selected as one of Montreal's Top Employers 2020 and as one of Canada’s Top em...
  • 18 Days Ago

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Account Manager - B2B Facility Solutions Manager
  • B2B Facility Solutions Manager - City Wide Facility Solutions
  • East Brunswick, NJ FULL_TIME
  • Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!C...
  • Just Posted

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0 Help Desk Manager jobs found in Sayreville, NJ area

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Information Technology Help Desk Manager
  • Franklin Fitch
  • New York, NY
  • IT HELP DESK MANAGER | REAL ESTATE | NEW YORK, NY | $130,000 - $155,000 📌 Would you like to work for an industry-leadin...
  • 3/28/2024 12:00:00 AM

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Customer Care Representative
  • Condeco
  • New York, NY
  • ** Position Description** **Customer Care Representative** Location **New York** Job Code **909** # of openings **1** **...
  • 3/28/2024 12:00:00 AM

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Application Support Manager
  • Essen Medical Associates
  • Bronx, NY
  • Overview: Company overview: Essen Health Care, A patient-focused medical group. Our over 250 providers serve communities...
  • 3/28/2024 12:00:00 AM

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Help Desk Analyst
  • MAP SSG
  • New York, NY
  • Under the supervision of Help Desk Management, provide support for the firm by identifying, troubleshooting and resolvin...
  • 3/27/2024 12:00:00 AM

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Support Manager
  • Selby Jennings
  • New York, NY
  • Are you a tech-savvy problem solver with a passion for keeping systems running smoothly? Do you thrive in a dynamic envi...
  • 3/27/2024 12:00:00 AM

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Customer Support Manager
  • Craters & Freighters NY/NJ
  • Middlesex, NJ
  • Job Description Job Description Administrative/ Accounting Oversee financial records and maintain budget compliance with...
  • 3/26/2024 12:00:00 AM

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Technical Support Manager-MRI
  • MXR Imaging, Inc.
  • Manasquan, NJ
  • MXR - The Imaging Solutions Company (MXR) is one of the largest independent providers of diagnostic imaging equipment sa...
  • 3/25/2024 12:00:00 AM

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Technical Support Manager
  • Haber Group
  • New York, NY
  • Job Description Job Description Job Title: Technical Support Manager (Also Known As Service Desk Manager ) • Reports to:...
  • 3/25/2024 12:00:00 AM

Sayreville is a borough located on the Raritan River, near the Raritan Bay in Middlesex County, New Jersey, United States. As of the 2010 United States Census, the borough's population was 42,704, reflecting an increase of 2,327 (+5.8%) from the 40,377 counted in the 2000 Census, which had in turn increased by 5,391 (+15.4%) from the 34,986 counted in the 1990 Census. Sayreville was originally incorporated as a township on April 6, 1876, from portions of South Amboy Township. On April 2, 1919, the borough was reincorporated as the Borough of Sayreville and ratified by a referendum held on Apri...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Manager jobs
$118,777 to $156,798
Sayreville, New Jersey area prices
were up 1.5% from a year ago

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