Help Desk Manager jobs in Santa Maria, CA

Help Desk Manager manages the staff and operations of an organization's technical help desk. Ensures team members are trained and coached on effective methods to research, troubleshoot, deliver solutions, and access the current product or technical updates. Being a Help Desk Manager trains the team on the help desk systems and tools to identify, document, track, and resolve reported problems. Identifies and gathers key metrics to analyze the help desk performance and identify problem areas. Additionally, Help Desk Manager monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Acts as an escalation point and facilitator for severe, critical, or unique issues. May require a bachelor's degree. Typically reports to a director. The Help Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Help Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Property Manager
  • People's Self-Help Housing
  • San Luis Obispo, CA FULL_TIME
  • Description:

    Essential Functions

    • All duties related to processing tenant applications including marketing the property, accepting and receiving applications, qualifying applicants by checking credit and criminal background, previous landlord and other references, verifying income, maintaining waiting list, showing apartments and reviewing lease contracts with tenants.
    • Annually re-certify tenants as well as reinforcing lease, addendums, house rules, etc.
    • Review and prepare for audits.
    • Assign tasks, review and approve timecards for the Key holders.
    • Collect rents, post to database, make bank deposits and maintain tenant and unit files in accordance with regulations and within a timely manner. If applicable, collect laundry money, roll and deposit on a regular basis
    • Perform move-in inspections with tenants; re-review lease and house rules and with the new tenants and instruct on the use of appliances, etc.
    • Perform move-out inspections in coordination with Portfolio Manager and/or Facilities/Maintenance Manager. Arrange for re-keying of front door locks. Process security deposit refunds in a timely manner. Make sure any repairs/maintenance needs are made as quickly as possible so that the unit can be re-rented as soon as possible
    • Assist with periodic inspections
    • Process accounts payable on a weekly basis
    • Attend appropriate training classes and seminars to stay current with appropriate property required certification
    • Prepare various weekly and monthly reports as required
    • Work within the approved operating budget
    • Process work orders by notifying maintenance staff, landscape staff or an outside provider as instructed, of needed repairs. Track preventive maintenance. Process purchase requests and approval forms
    • Maintain a maintenance file for each unit to maintain warranty information, track and schedule preventative maintenance required and performed
    • Check community spaces, grounds, mailboxes and parking areas for cleanliness and safety on a daily basis
    • Maintain control of keys for apartments and common areas. Assist tenants with lockouts
    • Assist tenants in organizing typical cultural and national celebrations
    • Property Managers may be required by management to live on site as a condition of employment. This requirement would be determined by factors such as but not limited to local/state/federal regulations and/or what management believes to be in the best interest of the property or the need to maintain property compliance with funders and/or others; the requirements may change from time to time
    • Maintain the community room calendar, if applicable. Review the cleaning policy, security deposit and other rules with tenants. Accept and refund deposits for appropriate use of community space
    • Work with the Health and Community Services Department, the Portfolio Manager and local agencies to coordinate self-sufficiency programs and recreational activities for tenants, if applicable. If applicable, advise tenants on accessing public and private social services
    • Prepare for emergencies with mapping of gas shutoff valves, water, escape routes, etc.
    • Other duties as assigned
    Requirements:

    Skill & Knowledge Requirements

    • General computer literacy
    • Proficiency in Microsoft Office, especially in Word and Excel
    • Strong verbal and written communication skills
    • Ability to work with people of all cultures and economic status
    • Bilingual (English/Spanish) may be required and is always highly preferred
    • Ability to provide professional and courteous customer service
    • Works collaboratively in a team environment
    • Ability to prioritize, multitask and meet deadlines autonomously


    Experience Requirements

    • Experience working in an office environment and using office equipment
    • Experience in affordable housing property management highly desired
    • Proven ability and experience maintaining confidentiality with proprietary company information and personal client information.


    License/Certification Requirements

    • Valid CA driver’s license, proof of auto insurance and access to a reliable vehicle.


    Physical Requirements

    • Light lifting (up to 20 pounds), walking, bending and squatting for short periods of time.
  • 1 Day Ago

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On-Site Roving Property Manager
  • People's Self-Help Housing
  • Cambria, CA FULL_TIME
  • Peoples’ Self-Help Housing (PSHH) is looking to hire an experienced Roving Property Manager to support our Schoolhouse Lane Apartments in Cambria, CA, and live on-site. Along with providing support to...
  • Just Posted

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Assistant Roving Property Manager (San Luis Obispo, CA)
  • People's Self-Help Housing
  • San Luis Obispo, CA FULL_TIME
  • People's Self-Help Housing (PSHH) is looking to hire a motivated Assistant Property Manager to assist at our Tiburon property in San Luis Obispo, CA.With a mission to build affordable homes with site-...
  • 3 Days Ago

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Temporary Property Manager - with roving hours (Paso robles, CA)
  • People's Self-Help Housing
  • Paso Robles, CA TEMPORARY
  • People's Self-Help Housing (PSHH) is looking to hire a Temporary Property Manager with roving duties to cover our San Luis Obispo County properties. With a mission to build affordable homes and site-b...
  • 4 Days Ago

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Property Manager- with roving hours (Los Osos, CA)
  • People's Self Help Housing and The Duncan Group
  • Los Osos, CA FULL_TIME
  • People's Self-Help Housing (PSHH) is looking to hire a Property Manager with Roving Hours. Traveling to properties in SLO to 5 Cities area. With a mission to build affordable homes, with site-based se...
  • Just Posted

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Maintenance Technician 2
  • People's Self-Help Housing
  • Arroyo Grande, CA FULL_TIME
  • DescriptionEssential FunctionsDaily Maintenance ResponsibilitiesWalk interior and exterior sidewalks on a daily basis, removing debris and trash, washing the sidewalks/curbs/gutters as needed, and che...
  • 4 Days Ago

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0 Help Desk Manager jobs found in Santa Maria, CA area

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FT Consumer Support Specialist - 100% Work From Home>
  • Keeper
  • Santa Maria, CA
  • [Customer Service / Remote] - Anywhere in U.S. / $20.25 per hour / Medical, Dental & Vision / 401k / PTO / M-F 8:30a-5:0...
  • 3/28/2024 12:00:00 AM

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Member Support Associate (Work From Home)>
  • Hotel Engine
  • Santa Maria, CA
  • [Customer Service / Fully Remote] - Anywhere in U.S. / $20 per hour + bonuses / Medical, dental & vision / 401k match / ...
  • 3/27/2024 12:00:00 AM

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Player Support Specialist - Work From Home>
  • Mountaintop
  • Santa Maria, CA
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $27 per hour - As a Player Support Specialist you'll: Provide per...
  • 3/26/2024 12:00:00 AM

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Electronics Analyst
  • The Okonite Company
  • Santa Maria, CA
  • Job Description Job Description JOB SUMMARY AND ESSENTIAL FUNCTIONS The Okonite Company is seeking an Electronics Analys...
  • 3/26/2024 12:00:00 AM

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Desktop Support Technician
  • F2Onsite
  • Santa Maria, CA
  • Job Description Job Description Our client is looking for a Desktop Support Technician in the Central Coast, CA area. Th...
  • 3/25/2024 12:00:00 AM

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Launch Communication Engineer_TS/SCI with Polygraph
  • General Dynamics Information Technology
  • Vandenberg AFB, CA
  • We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects ...
  • 3/25/2024 12:00:00 AM

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Information System Security Officer
  • Mission First Solutions LLC
  • Lompoc, CA
  • The Information System Security Officer (ISSO) position is for the Defense Health Agency (DHA) on site at a Military Tre...
  • 3/25/2024 12:00:00 AM

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IT Supports Technician
  • E-Logic
  • Lompoc, CA
  • Job Description Job Description Step into the dynamic role of It Supports Technician for the 30th Medical Group at Vande...
  • 3/24/2024 12:00:00 AM

Santa Maria is a city near the Southern California coast in Santa Barbara County. It is approximately 65 miles (105 km) northwest of Santa Barbara and 150 miles (240 km) northwest of downtown Los Angeles. Its estimated 2018 population was 108,470, making it the most populous city in the county and the Santa Maria-Santa Barbara, CA Metro Area. The city is notable for its wine industry and Santa Maria-style barbecue. Sunset magazine called Santa Maria "The West's Best BBQ Town". Santa Maria is located at 34°57′5″N 120°26′0″W / 34.95139°N 120.43333°W / 34.95139; -120.43333 (34.951377, -120.433...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Manager jobs
$114,017 to $150,514
Santa Maria, California area prices
were up 2.5% from a year ago

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