Help Desk Manager jobs in Salina, KS

Help Desk Manager manages the staff and operations of an organization's technical help desk. Ensures team members are trained and coached on effective methods to research, troubleshoot, deliver solutions, and access the current product or technical updates. Being a Help Desk Manager trains the team on the help desk systems and tools to identify, document, track, and resolve reported problems. Identifies and gathers key metrics to analyze the help desk performance and identify problem areas. Additionally, Help Desk Manager monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Acts as an escalation point and facilitator for severe, critical, or unique issues. May require a bachelor's degree. Typically reports to a director. The Help Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Help Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Help Desk Technician
  • King of Freight
  • Wichita, KS FULL_TIME
  • Title: Help Desk Technician with System Administrator and Firewall/Networking Experience

    Schedule: Monday through Friday, 8am - 5pm

    Job Summary:

    We are seeking a highly skilled Help Desk Technician with System Administrator, Firewall/Networking and PHP experience to join our team. The ideal candidate will be responsible for providing technical support to end-users, monitoring and maintaining the company's network and systems infrastructure, managing firewalls, and managing our security/access control systems.

    Responsibilities:

    · Provide first-level technical support to end-users for hardware, software, and network-related issues.

    · Troubleshoot and resolve desktop, laptop, printer, and mobile device issues.

    · Install, configure, and maintain desktop operating systems, software applications, and hardware.

    · Monitor and maintain the company's network and systems infrastructure, including servers, firewalls, switches, and routers.

    · Develop and implement network security policies and procedures.

    · Collaborate with other departments to identify and address network and system performance issues.

    · Ensure that systems are patched and up-to-date with the latest security patches.

    · Maintain accurate documentation of network and system configurations and changes.

    · Provide training and technical support to end-users.

    · Evaluate new technologies and make recommendations for upgrades or enhancements to existing infrastructure.

    Requirements:

    · Understanding of network protocols and technologies, including TCP/IP, DNS, DHCP, VLAN, VPN, and routing.

    · Basic knowledge of PHP, including scripting and web application development.

    · Familiarity with MySQL database management, including querying and basic administration.

    · Understanding of Linux operating systems, including command-line navigation and basic system administration.

    · Awareness of Amazon Web Services (AWS) and its core services, such as EC2 and S3.

    · Experience with firewall technologies.

    · Experience with network monitoring tools.

    · Strong analytical and problem-solving skills.

    · Excellent communication and interpersonal skills.

    · Ability to work independently and in a team environment.

    · Relevant certifications such as A , Network , CCNA, or Security are a plus.

    · If this sounds like the job for you, please submit your resume and cover letter for consideration. We look forward to hearing from you!

    Job Type: Full-time

    Pay: $20.00 - $21.00 per hour

    Expected hours: 40 per week

    Benefits:

    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insurance

    Experience level:

    • 2 years

    Schedule:

    • 8 hour shift
    • Monday to Friday

    Work Location: In person

  • Just Posted

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Front Desk Manager
  • Courtyard by Marriott Salina
  • Salina, KS FULL_TIME
  • JOB SUMMARY: We are a highly ranked and recognized Courtyard by Marriott and we are looking for a Front Desk Manager who will continue to bring new and fresh ideas to help us continue to exceed all gu...
  • 2 Months Ago

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Hospital Help
  • Innovative Livestock Services Inc
  • Ellinwood, KS FULL_TIME
  • Barton County Feeders in Ellinwood, KS has an immediate opening for full time Cattle Hospital Help. The successful candidate for this position must demonstrate cattle handling, shagging cattle, and be...
  • 19 Days Ago

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Hospital Help
  • INNOVATIVE LIVESTOCK SERVICES INC
  • Ellinwood, KS OTHER
  • Job Details Job Location: Barton County Feeders - Ellinwood, KS Salary Range: Undisclosed DescriptionBarton County Feeders in Ellinwood, KS has an immediate opening for full time Cattle Hospital Help....
  • 1 Month Ago

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Restaurant Seasonal Help
  • Cracker Barrel Old Country Store, Inc.
  • Park, KS OTHER
  • Store LocationUS-KS-Park City Pay Starting At Overview If you’re passionate about a great guest experience and true hospitality, this is the role for you! Whether you’re helping a guest find the perfe...
  • 21 Days Ago

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Kitchen Help/Prep Cooks
  • Anchor Grill
  • HUTCHINSON, KS FULL_TIME
  • Position Description Looking for part time/full time kitchen help/prep cooks. Flexible hours available. Competitive pay will be based on previous experience, but will train. Type: Other Apply on-line ...
  • 5 Days Ago

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0 Help Desk Manager jobs found in Salina, KS area

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I & A Technical Sales & Support
  • Hire Military Talent
  • Salina, KS
  • Job Summary: Technical Sales/Support manages the relationship between Exline, Incorporated, and its customer accounts. D...
  • 3/28/2024 12:00:00 AM

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Part-Time Beauty Advisor - Sephora
  • KOHLS
  • Salina, KS
  • Drive sales through an authentic passion for beauty. Engaging Clients through identifying their needs with a consultativ...
  • 3/28/2024 12:00:00 AM

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PRN RN Salina
  • HCA
  • Salina, KS
  • Introduction We are looking for a PRN RN to cover Salina and surrounding areas. Do you have the career opportunities as ...
  • 3/28/2024 12:00:00 AM

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Business Analyst
  • Huyett
  • Salina, KS
  • Job Description Job Description Business Analyst Compensation: $65,400 - $88,500 plus profit sharing bonuses. Location: ...
  • 3/27/2024 12:00:00 AM

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Supervisor of Automation and Controls
  • Schwan's
  • Salina, KS
  • Who we are! Schwans Company, a U.S. affiliate of the global lifestyle company CJ CheilJedang Corporation, is a leading U...
  • 3/27/2024 12:00:00 AM

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Player Support Specialist - Work From Home>
  • Mountaintop
  • Salina, KS
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $27 per hour - As a Player Support Specialist you'll: Provide per...
  • 3/26/2024 12:00:00 AM

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Quality Assurance Engineer
  • Exide Technologies
  • Salina, KS
  • Overview Responsible for ensuring the continued plant adherence to the quality plan. Provide technical support to all pl...
  • 3/26/2024 12:00:00 AM

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PT Care Team Support Associate (Work From Home)>
  • CircleLink Health
  • Salina, KS
  • [Customer Service / Fully Remote] - Anywhere in U.S. / $20 per hour - As a Care Team Support Associate you'll: Address q...
  • 3/25/2024 12:00:00 AM

Salina is located at 38°50′25″N 97°36′41″W / 38.84028°N 97.61139°W / 38.84028; -97.61139 (38.8402805, -97.6114237) at an elevation of 1,224 feet (373 m). Located in north-central Kansas at the intersection of Interstate 70 and Interstate 135, it is 81 miles (130 km) north of Wichita, Kansas, 164 miles (264 km) west of Kansas City, Missouri, and 401 miles (645 km) east of Denver, Colorado. Salina lies in the Smoky Hills region of the Great Plains approximately 6 miles (9.7 km) west-southwest of the confluence of the Saline and Smoky Hill Rivers. The Smoky Hill River runs north then northeast...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Manager jobs
$98,018 to $129,394
Salina, Kansas area prices
were up 1.3% from a year ago

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