Help Desk Manager jobs in Prescott, AZ

Help Desk Manager manages the staff and operations of an organization's technical help desk. Ensures team members are trained and coached on effective methods to research, troubleshoot, deliver solutions, and access the current product or technical updates. Being a Help Desk Manager trains the team on the help desk systems and tools to identify, document, track, and resolve reported problems. Identifies and gathers key metrics to analyze the help desk performance and identify problem areas. Additionally, Help Desk Manager monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Acts as an escalation point and facilitator for severe, critical, or unique issues. May require a bachelor's degree. Typically reports to a director. The Help Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Help Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

P
I.T. Technician - Help Desk
  • Prescott Unified School District
  • Prescott, AZ FULL_TIME
    • JobID: 2440

      Position Type:
      Technology/Computer Technician
      Date Posted:
      2/9/2023
      Location:
      District Wide
      Date Available:
      as soon as possible
      Closing Date:
      Open until filled
      I.T. Technician - Help Desk
      12 month 8 hrs. per day
      $16.04 - 17.02 per hour benefits
      All P.U.S.D. employees must have an IVP fingerprint card.
      Visit this website for your IVP Application: https://www.azdps.gov/services/public/fingerprint
      • Make sure you select the electronic option to expedite the process and save you some money
      • The reason you are applying for an IVP card is to be a non-certificated public school employee. Make sure you check that box.
      • Following completion of your application with DPS you will be directed to a link with Field Print. You must create an account with them as well and schedule your actual fingerprinting.
      • Currently there is not a local Field Print location. You will have to go to Sedona or possible Flagstaff. We are hopeful Field Print will set up a location here very soon.
      • Check the account on DPS after your fingerprints are done for notification that you have been issued a valid IVP Fingerprint Card; at that point we can move forward with the new hire onboarding process.
      • You must use Google Chrome web browser. Other web browsers do not work.

      Para Pro requirements: In order to be eligible for a position as a Para Pro in a P.U.S.D. elementary school prospective employee must meet ONE of the following:
      • High School diploma or GED AND An Associate’s degree or higher OR
      • Completed two years of study (equaling 60 or more credit hours) from an accredited institution of higher education OR
      • Obtained a passing score on one of the Arizona Department of Education approved **Para Pro assessments.

      ** NOTICE: Please contact Denise Stevens at 928 445 5400 for information regarding Para Pro assessments.

      All Full time (6 or more hours per day) PUSD employees receive the following benefits in addition to their salary or hourly pay.
      • Medical Insurance for employee 100% paid by PUSD, valued at $9,408.00 per year. Option to purchase insurance for dependents at PUSD’s group rates.
      • Life Insurance ($50,000) with option to purchase additional for self and family
      • Arizona State Retirement System*; district matches employee contributions (appx 12%)
      • Generous PTO/Sick leave plan
      • 12 month employees receive generous annual leave
      • Opportunities for additional pay as an after-school club leader or athletics coach, and/or assisting with Summer School (all optional)

      • Candidates receiving Arizona State Retirement are welcome to apply. If selected for a posted position candidate may be employed through a third party employer, Educational Services, Inc.






      Attachment(s):
      • Helpdesk Technician Job Description (PUSD).docx

  • 10 Days Ago

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Front Desk Manager, Full Time, Prescott, AZ
  • Exceptional Healthcare Inc.
  • Prescott, AZ FULL_TIME
  • The Front Desk Manager will perform all functions necessary to maintain the efficient workflow of all front desk receptionist duties.Essential Duties & Responsibilities:Front Desk Specific:Demonstrate...
  • 24 Days Ago

R
Onsite Lifestyle Coordinator / Member Service Desk Manager (FLAZ2023-6448)
  • RealManage
  • Flagstaff, AZ FULL_TIME
  • Overview Company Overview: RealManage is a national Inc. 5000 firm with clients and operations in 24 states from California to Florida and from Texas to Illinois that delivers services to homeowners’ ...
  • 20 Days Ago

C
Restaurant Seasonal Help
  • Cracker Barrel Old Country Store, Inc.
  • Flagstaff, AZ OTHER
  • Store LocationUS-AZ-Flagstaff Pay Starting At Overview If you’re passionate about a great guest experience and true hospitality, this is the role for you! Whether you’re helping a guest find the perfe...
  • 22 Days Ago

C
Restaurant Seasonal Help
  • Cracker Barrel Old Country Store, Inc.
  • Prescott, AZ OTHER
  • Store LocationUS-AZ-Prescott Valley Pay Starting At Overview If you’re passionate about a great guest experience and true hospitality, this is the role for you! Whether you’re helping a guest find the...
  • 23 Days Ago

K
Front desk
  • KEI Outdoors
  • Flagstaff, AZ FULL_TIME
  • Description : The Flagstaff KOA is a beautiful mountain campground set at 7000 feet among tall ponderosa pine trees at the base of the San Francisco Peaks. We are looking for enthusiastic and outgoing...
  • 19 Days Ago

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0 Help Desk Manager jobs found in Prescott, AZ area

S
Service Manager
  • Sprouts Farmers Market
  • Prescott, AZ
  • Job Introduction: At Sprouts Farmers Market, the Service Manager is responsible for overall customer satisfaction by ins...
  • 3/29/2024 12:00:00 AM

K
FT Consumer Support Specialist - 100% Work From Home>
  • Keeper
  • Prescott Valley, AZ
  • [Customer Service / Remote] - Anywhere in U.S. / $20.25 per hour / Medical, Dental & Vision / 401k / PTO / M-F 8:30a-5:0...
  • 3/28/2024 12:00:00 AM

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Adjunct Faculty: Culinary
  • Yavapai College
  • Prescott, AZ
  • Salary: See Position Description Location : Sedona Center, AZ Job Type: Adjunct Faculty (Part Time) Job Number: 2023-004...
  • 3/28/2024 12:00:00 AM

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Surgical Neuro Tele RN
  • Yavapai Regional Medical Center
  • Prescott, AZ
  • Job DescriptionOverview AtDignity Health living our values meansbringing passioninto action every day.Dignity Health-Yav...
  • 3/28/2024 12:00:00 AM

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SE, (CTEC) Aviation Assistant, WS9761
  • Yavapai College
  • Prescott, AZ
  • Salary: $16.00 Hourly Location : Prescott, AZ Job Type: Student Worker Job Number: 2023-00508 Department: Aviation Openi...
  • 3/26/2024 12:00:00 AM

C
PT Care Team Support Associate (Work From Home)>
  • CircleLink Health
  • Prescott Valley, AZ
  • [Customer Service / Fully Remote] - Anywhere in U.S. / $20 per hour - As a Care Team Support Associate you'll: Address q...
  • 3/25/2024 12:00:00 AM

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SE, (VERDE) Roughrider Ambassador, ST/WS9822
  • Yavapai College
  • Prescott, AZ
  • Salary: $16.00 Hourly Location : Clarkdale, AZ Job Type: Student Worker Job Number: 2021-00045 Department: Student Activ...
  • 3/25/2024 12:00:00 AM

C
Sales Associate - Chico's
  • Chico's FAS, Inc.
  • Prescott, AZ
  • Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. POS...
  • 3/24/2024 12:00:00 AM

Prescott is 55 mi (89 km) west-northwest of the State of Arizona's geographic center. According to the United States Census Bureau, the city has a total area of 41.5 sq mi (107.5 km2), of which 40.7 sq mi (105.4 km2) is land and 0.81 sq mi (2.1 km2) is water. Prescott is considered part of North Central Arizona. It is just south of the Granite Dells. The Granite Dells area, or often called ‘The Dells’, is known for its large boulder outcroppings of granite that have eroded into a spectacular appearance of bumpy rock features. Within 'The Dells' are Watson and Willow Lakes, which are two small,...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Manager jobs
$97,732 to $129,017
Prescott, Arizona area prices
were up 2.5% from a year ago

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