Help Desk Manager jobs in Pine Bluff, AR

Help Desk Manager manages the staff and operations of an organization's technical help desk. Ensures team members are trained and coached on effective methods to research, troubleshoot, deliver solutions, and access the current product or technical updates. Being a Help Desk Manager trains the team on the help desk systems and tools to identify, document, track, and resolve reported problems. Identifies and gathers key metrics to analyze the help desk performance and identify problem areas. Additionally, Help Desk Manager monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Acts as an escalation point and facilitator for severe, critical, or unique issues. May require a bachelor's degree. Typically reports to a director. The Help Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Help Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Restaurant Seasonal Help
  • Cracker Barrel Old Country Store, Inc.
  • Arkadelphia, AR OTHER
  • Store Location

    US-AR-Arkadelphia

    Pay Starting At

    Overview

    If you’re passionate about a great guest experience and true hospitality, this is the role for you!  Whether you’re helping a guest find the perfect holiday gift or serving up smiles, you’ll make sure every guest feels at home while spending Fall by the fireplace!

     

    As a Seasonal Team Member, you may be:

    - Serving up smiles and Southern goodness as guests enjoy their meal

    - Assisting guests in finding delightful finds in the retail store

    - Greeting guests and seating all as promptly as possible

    - Supporting catering and to-go functions

    - Ensuring that all available tables are clean and properly prepared

    Responsibilities

    - Exhibits professional, sincere hospitality toward all guests at all times

    - Follows Cracker Barrel Old Country Store operational policies and procedures, including safety and security, to ensure the    safety of all employees and guests during each shift

    - Maintains a clean and organized workspace

    - Maintains regular and punctual attendance

  • 20 Days Ago

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Restaurant Seasonal Help
  • Cracker Barrel
  • Arkadelphia, AR FULL_TIME
  • Store Location: US-AR-Arkadelphia Overview: If you're passionate about a great guest experience and true hospitality, this is the role for you! Whether you're helping a guest find the perfect holiday ...
  • 20 Days Ago

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Extra Help-Res Life
  • University of Arkansas
  • Monticello, AR FULL_TIME
  • Current University of Arkansas System employees including student employees and graduate assistants need to log into Workday on My Apps. Simply enter "Find Jobs" in the Workday search bar to view open...
  • 2 Days Ago

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Extra Help Fish Nutrition-2
  • University of Arkansas
  • Bluff, AR FULL_TIME
  • Current University of Arkansas System employees including student employees and graduate assistants need to log into Workday on My Apps. Simply enter "Find Jobs" in the Workday search bar to view open...
  • 2 Days Ago

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Extra Help Athletics Trainer
  • University of Arkansas
  • Bluff, AR FULL_TIME
  • Current University of Arkansas System employees including student employees and graduate assistants need to log into Workday on My Apps. Simply enter "Find Jobs" in the Workday search bar to view open...
  • 26 Days Ago

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Extra Help - Soccer Program
  • University of Arkansas
  • Bluff, AR FULL_TIME
  • Current University of Arkansas System employees including student employees and graduate assistants need to log into Workday on My Apps. Simply enter "Find Jobs" in the Workday search bar to view open...
  • 1 Month Ago

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0 Help Desk Manager jobs found in Pine Bluff, AR area

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Network / Systems Engineer (100% ONSITE)
  • ALTA IT Services, LLC
  • Jefferson, AR
  • Network / Systems Engineer Jefferson, Arkansas – ONSITE US citizenship required per government contract Must be able to ...
  • 3/28/2024 12:00:00 AM

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FT Consumer Support Specialist - 100% Work From Home>
  • Keeper
  • Pine Bluff, AR
  • [Customer Service / Remote] - Anywhere in U.S. / $20.25 per hour / Medical, Dental & Vision / 401k / PTO / M-F 8:30a-5:0...
  • 3/28/2024 12:00:00 AM

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FISCAL SUPPORT SPECIALIST
  • Arkansas Department of Health
  • Pine Bluff, AR
  • to apply! ** FISCAL SUPPORT SPECIALIST** Date: Mar 5, 2022 Req ID: 11956 Location: Pine Bluff, AR, US, 71601 Category: D...
  • 3/28/2024 12:00:00 AM

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Desktop Support
  • Applab Systems Inc
  • Gould, AR
  • Hi, Hope you are doing good!! I am Ram represented to Applab Systems, and I have an excellent job opportunity for you. P...
  • 3/28/2024 12:00:00 AM

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Desktop Support
  • eTeam Inc.
  • Gould, AR
  • Job Description Strong hands on experience needed on end user support for Windows PC and Mac related issues Ability to a...
  • 3/28/2024 12:00:00 AM

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Player Support Specialist - Work From Home>
  • Mountaintop
  • Pine Bluff, AR
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $27 per hour - As a Player Support Specialist you'll: Provide per...
  • 3/26/2024 12:00:00 AM

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PT Care Team Support Associate (Work From Home)>
  • CircleLink Health
  • Pine Bluff, AR
  • [Customer Service / Fully Remote] - Anywhere in U.S. / $20 per hour - As a Care Team Support Associate you'll: Address q...
  • 3/25/2024 12:00:00 AM

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Desktop Support
  • eTeam, Inc.
  • Gould, AR
  • Job Description Strong hands on experience needed on end user support for Windows PC and Mac related issues bility to as...
  • 3/24/2024 12:00:00 AM

Pine Bluff is the tenth-largest city in the state of Arkansas and the county seat of Jefferson County. It is the principal city of the Pine Bluff Metropolitan Statistical Area and part of the Little Rock-North Little Rock-Pine Bluff Combined Statistical Area. The population of the city was 49,083 in the 2010 Census with 2017 estimates showing a decline to 42,984. The city is situated in the Southeast section of the Arkansas Delta and straddles the Arkansas Timberlands region to its west. Its topography is flat with wide expanses of farmland, consistent with other places in the Delta Lowlands....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Manager jobs
$94,026 to $124,124
Pine Bluff, Arkansas area prices
were up 1.2% from a year ago

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