Help Desk Manager jobs in Overland Park, KS

Compensation:$19/hr
Location:Olathe, Kansas
Help Desk Service Agent

Inceed has partnered with a great company to help find a skilled Help Desk Service Agent to join their team!

This person will be responsible for jumping into the call queue and working on tickets. As well as any troubleshooting, updating, and staying up to date consistently. 

Responsibilities:

• Calling and working on tickets
• Troubleshooting
• Consistent note taking 

Required Qualifications & Experience:

• Experience within Microsoft Office
• Personable and comfortable talking on the phone
• Proven track record of skilled note taking

Nice to Have Skills & Experience:

• Experience with ServiceNow
• Experience with Bomgar
• Previous Help Desk support

Perks & Benefits:

• 3 different medical health insurance plans, dental, and vision insurance
• Voluntary and Long-term disability insurance
• Paid Time Off, 401k, and Holiday Pay*
• Weekly direct deposit or pay card deposit

If you are interested in learning more about the Help Desk Service Agent opportunity, please submit your resume for consideration. We are unable to provide sponsorship at this time.

We are Inceed, a staffing and direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.

Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

#LI-Hybrid

 

About the Company:
Inceed

Oh, hello! It’s hard to talk about ourselves in such few words. And, honestly, it feels really weird to just highlight our best qualities. But we’re also super proud to be:

• Recognized as the Top 2% of all staffing companies
• Multi-Winner of the Best of Staffing award
• Winner of Forbes America’s Best Recruiting Firms
• Winner of Forbes America’s Best Temp Staffing Firms
• Partners to Fortune 500 companies & small businesses alike
• Specialized in IT and Business & Finance

We are a company full of talented, passionate, hard-working, people-loving individuals. As mentioned, the majority of our time is spent in the technology and finance field. But no matter the job, our mission stays the same: Match amazing talent with our equally-amazing clients.

That’s just how the Inceed team does it. We are a family of like-minded individuals who value and believe in our process. Honesty. Transparency. A desire to build relationships.  After all, how can we know if it’s a culture fit, a lifestyle fit, a passion fit, if we don’t truly know the person behind the resume?

The way we see it, it’s not a “numbers” game. It’s a “let’s change a life” game.

We’re not gonna lie, we’re pretty darn good at it.

Company Size:
100 to 499 employees

Industry:
Staffing/Employment Agencies

Founded:
2001

Website:
http://www.inceed.com