Help Desk Manager jobs in Greenville, MS
Help Desk Manager manages the staff and operations of an organization's technical help desk. Ensures team members are trained and coached on effective methods to research, troubleshoot, deliver solutions, and access the current product or technical updates. Being a Help Desk Manager trains the team on the help desk systems and tools to identify, document, track, and resolve reported problems. Identifies and gathers key metrics to analyze the help desk performance and identify problem areas. Additionally, Help Desk Manager monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Acts as an escalation point and facilitator for severe, critical, or unique issues. May require a bachelor's degree. Typically reports to a director. The Help Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Help Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Help Desk Manager jobs
- Life Help
-
Cleveland, MS
FULL_TIME
-
Are you looking to be part of a diverse, clinical team devoted to helping people at their most vulnerable? Are you looking to be part of an organization that offers ongoing professional growth and development, as well as opportunities for advancement? If so, Life Help welcomes you to submit an application of employment to join our team.
Life Help is a regional community mental health center that has provided comprehensive, community-based mental health and substance abuse services for nearly fifty years. Our team is committed to improving the lives of every individual that walks through our doors.
- Affordable Health Insurance
- Free Dental Insurance
- Free Life Insurance
- State Retirement
- 13 paid holidays, including your birthday
- Personal and Medical leave accruing monthly
- FMLA benefits
- Flexible Spending Accounts
- Deferred Comp
- Employee Assistance Program
- Student Loan forgiveness through HRSA for qualifying employees
- LPC Supervision
- Mileage Reimbursement (as applicable)
- Voluntary Additional Life and Disability Insurance
Job Type: Full-time
Pay: From $12.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- behavioral health: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Cleveland, MS (Required)
Ability to Relocate:
- Cleveland, MS: Relocate before starting work (Required)
Work Location: In person
- 5 Days Ago
- Life Help
-
Clarksdale, MS
FULL_TIME
- Are you looking to be part of a diverse, clinical team devoted to helping people at their most vulnerable? Are you looking to be part of an organization that offers ongoing professional growth and dev...
- 5 Days Ago
- Life Help
-
Greenville, MS
FULL_TIME
- Are you looking to be part of a diverse, clinical team devoted to helping people at their most vulnerable? Are you looking to be part of an organization that offers ongoing professional growth and dev...
- 10 Days Ago
- Life Help
-
Boyle, MS
FULL_TIME
- Are you looking to be part of a diverse, clinical team devoted to helping people at their most vulnerable? Are you looking to be part of an organization that offers ongoing professional growth and dev...
- 24 Days Ago
- Life Help
-
Greenwood, MS
PART_TIME
- Are you looking to be part of a diverse, clinical team devoted to helping people at their most vulnerable? Are you looking to be part of an organization that offers ongoing professional growth and dev...
- 28 Days Ago
- Life Help
-
Greenville, MS
PART_TIME
- Are you looking to be part of a diverse, clinical team devoted to helping people at their most vulnerable? Are you looking to be part of an organization that offers ongoing professional growth and dev...
- 28 Days Ago
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0 Help Desk Manager jobs found in Greenville, MS area
- Murphy Oil USA
-
Greenville, MS
- Job Posting Assist Store Managers in many of the day-to-day tasks such as personnel training, completing fuel surveys, m...
- 4/26/2024 12:00:00 AM
- Govcio LLC
-
Shaw, SC
- Overview: GovCIO is currently hiring for a Network Manager. This position will be located in Sumter, SC and will be an o...
- 4/25/2024 12:00:00 AM
- Tractor Supply Co
-
Greenville, MS
- Responsibilities This position is responsible for all aspects of maintaining the Greenhouse and all products inside and ...
- 4/25/2024 12:00:00 AM
- National Carriers
-
Greenville, MS
- Company Driver Benefits All New Pay Increase - $80,000+ Per Year* Longevity Pay - We reward our drivers to stay here. Ou...
- 4/25/2024 12:00:00 AM
- PFES
-
Greenville, MS
- The Project Controls Manager will be required to provide onsite support for schedule maintenance, schedule analysis, ris...
- 4/24/2024 12:00:00 AM
- Octapharma Plasma
-
Greenville, MS
- Want to Expand your career-development potential, your ability to help donors and patients, and your access to professio...
- 4/24/2024 12:00:00 AM
- Octapharma
-
Greenville, MS
- Want to Expand your career-development potential, your ability to help donors and patients, and your access to professio...
- 4/23/2024 12:00:00 AM
- Fis
-
Arkansas City, AR
- Job DescriptionJob Posting DescriptionEvery day, our teams innovate across the world of finance. We collaborate to work ...
- 4/22/2024 12:00:00 AM
About Greenville, Mississippi
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