Help Desk Manager jobs in Florida

Help Desk Manager manages the staff and operations of an organization's technical help desk. Ensures team members are trained and coached on effective methods to research, troubleshoot, deliver solutions, and access the current product or technical updates. Being a Help Desk Manager trains the team on the help desk systems and tools to identify, document, track, and resolve reported problems. Identifies and gathers key metrics to analyze the help desk performance and identify problem areas. Additionally, Help Desk Manager monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Acts as an escalation point and facilitator for severe, critical, or unique issues. May require a bachelor's degree. Typically reports to a director. The Help Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Help Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Support Representative - Front Desk Manager
  • Front Desk Manager - Fred Astaire Dance Studios
  • Naples, FL PART_TIME
  • We are growing! Fred Astaire Dance Studios® is excited to be adding to our team of professionals. We are currently hiring for a Customer Support Representative. Do you enjoy making others smile, helping those around you, staying organized and being part of a fast paced environment? If so, then we may have the opportunity for you.

    This role is of critical importance to the client, staff and studio experience. On a daily basis you will greet students and answer questions about their accounts and studio activities. You will also help keep information organized to best help management and staff succeed. A love of people and building rapport will be a must as you talk to possible new clients and share with them how we can improve the quality of their life through dance. We know this won’t be for everyone, but if this sounds like a great fit for you, please apply quickly as we are looking to hire this new team member as soon as possible.

    Who we are:

    Enriching lives – physically, mentally, emotionally & socially, through the positive, transforming power of dance.

    Fred Astaire Dance Studios® is the leader in ballroom dance instruction across the country and around the world. Founded in 1947 with one studio on Park Avenue in Manhattan, we have grown our franchise network to 180 dance studio locations serving over 25,000 students! We are global family, proudly honoring the legacy of Mr. Fred Astaire, committed to pursuing excellence of life through dance.

    We welcome everyone who is interested in starting their dance journey because we believe that dance is for everybody and for every BODY! People ask “Why do students stay with Fred Astaire Dance Studios®?” It is because of the atmosphere of kindness, warmth and care given and received at every location. It’s what our students tell us they notice from the first time they step inside our studio – an energy and sense of “FADS community” that is welcoming, non-judgmental, and FUN!

    Fred Astaire Dance Studios® has something for everyone. We offer group and private lessons, choreograph wedding dances or just prepare the happy couple and wedding party for the big day, provide opportunities to perform in beautiful venues, host local parties for dance practice and comradery and we host an average of 35 spectacular branded National, Inter-Regional and Regional Dance Competitions annually giving our students and professionals opportunities to compete in a variety of categories.

  • 24 Days Ago

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Help Desk Manager
  • Titan Technologies
  • Destin, FL FULL_TIME
  • Job Summary: Titan Technologies has an immediate opening in Destin, FL for a Help Desk Manager to support our Florida-based IT Services Programs. If meaningful work and having an impact is important t...
  • 2 Days Ago

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Help Desk Manager
  • Calvary Chapel Fort Lauderdale
  • Fort Lauderdale, FL FULL_TIME
  • POSITION DESCRIPTION JOB TITLE: Help Desk Manager DEPARTMENT: Information Technology DEPT CODE: 0220 REPORTS TO: Director of IT STATUS: Non-exempt, hourly HOURS: Full time, 40 hours LOCATION: Calvary ...
  • 25 Days Ago

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Help Desk Manager
  • Amtex Enterprises
  • Beach, FL FULL_TIME
  • Responsibilities: Manage and supervise the service desk team, ensuring efficient handling of customer incidents and requests. Implement and maintain a tier-support system and ticket delegation process...
  • 16 Days Ago

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Senior Help Desk Manager
  • Kforce Technology Staffing
  • Orlando, FL FULL_TIME
  • Job DetailsRESPONSIBILITIES:Kforce has a client that is seeking a Senior Help Desk Manager in Orlando, FL.Summary:The Senior Help Desk Manager will monitor user experience and KPIs within the system. ...
  • 11 Days Ago

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Help desk
  • University of North Florida
  • Jacksonville, FL FULL_TIME
  • Help Desk Technical Assistant (Student) Please see Special Instructions for more details. You MUST be a current UNF student to apply for this posting. Applicants must complete an online application at...
  • Just Posted

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Help Desk Manager
  • VC5 Consulting
  • Chicago, IL
  • Positon: Help Desk Manager Position Overview: We are seeking a Help Desk/Service Desk Manager to lead a team of 4 Servic...
  • 4/26/2024 12:00:00 AM

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Help Desk Manager
  • AgCareers.com
  • Escondido, CA
  • Compensation The compensation for this exempt position will range from $90K - $120K annually based on qualifications and...
  • 4/26/2024 12:00:00 AM

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Help Desk Manager
  • Addison Group
  • Nashville, TN
  • Help Desk Manager Hybrid - 3 days onsite and 2 days remote - Nashville Direct Hire - $100,000-110,000k/yr + 10% bonus M-...
  • 4/26/2024 12:00:00 AM

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IT Help Desk Manager
  • Highway and Heavy Parts
  • Saginaw, MI
  • Job Description Job Description Are you an experienced and dynamic IT professional ready to take the lead at Highway and...
  • 4/26/2024 12:00:00 AM

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Help Desk Manager
  • Vc5 Consulting
  • Chicago, IL
  • Positon: Help Desk Manager Position Overview: We are seeking a Help Desk/Service Desk Manager to lead a team of 4 Servic...
  • 4/25/2024 12:00:00 AM

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Help Desk Manager
  • VC5 Consulting
  • Chicago, IL
  • Positon: Help Desk Manager Position Overview: We are seeking a Help Desk/Service Desk Manager to lead a team of 4 Servic...
  • 4/23/2024 12:00:00 AM

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IT Help Desk Manager
  • PDC Technologies
  • Fort Lauderdale, FL
  • Job Description Job Description The IT Helpdesk Manager is responsible for providing leadership for the IT helpdesk staf...
  • 4/23/2024 12:00:00 AM

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Help Desk Manager
  • Addison Group
  • Nashville, TN
  • Help Desk Manager Hybrid - 3 days onsite and 2 days remote - Nashville Direct Hire - $100,000-110,000k/yr + 10% bonus M-...
  • 4/23/2024 12:00:00 AM

Florida (/ˈflɒrɪdə/ (listen); Spanish for "land of flowers") is the southernmost contiguous state in the United States. The state is bordered to the west by the Gulf of Mexico, to the northwest by Alabama, to the north by Georgia, to the east by the Atlantic Ocean, and to the south by the Straits of Florida. Florida is the 22nd-most extensive (65,755 sq mi or 170,300 km2), the 3rd-most populous (21,312,211 inhabitants), and the 8th-most densely populated (384.3/sq mi or 148.4/km2) of the U.S. states. Jacksonville is the most populous municipality in the state and the largest city by area in th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Manager jobs
$100,057 to $132,082

Help Desk Manager in La Crosse, WI
We are looking for a very proactive and customer-service oriented manager that has strong project management skills and can bring structure and consistency.
January 17, 2020
Help Desk Manager in Youngstown, OH
We are seeking a Senior Help Desk Manager to join our proposal supporting Department of State Information Technology Enterprise Operations Support contract.
January 18, 2020
Help Desk Manager in Bremerton, WA
CA Service Manager offers integration with the following business systems and applications.
December 06, 2019