Help Desk Manager jobs in Edison, NJ

Help Desk Manager manages the staff and operations of an organization's technical help desk. Ensures team members are trained and coached on effective methods to research, troubleshoot, deliver solutions, and access the current product or technical updates. Being a Help Desk Manager trains the team on the help desk systems and tools to identify, document, track, and resolve reported problems. Identifies and gathers key metrics to analyze the help desk performance and identify problem areas. Additionally, Help Desk Manager monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Acts as an escalation point and facilitator for severe, critical, or unique issues. May require a bachelor's degree. Typically reports to a director. The Help Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Help Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Help Desk Technician
  • PCR Systems, Inc
  • Long Branch, NJ FULL_TIME
  • PCR Systems, Inc., a well-established IT outsourcing company for over 30 years, is seeking a Help Desk Technician for one of our hospitals in Long Branch, New Jersey.
     
    Job Details:
    • Qualified candidates will have a solid understanding of Windows operating system, applications, and basic networking.
    • Our team at the hospital works directly with their helpdesk to troubleshoot and resolve end-user issues, manage and deploy new computers, perform minor hardware repairs, and any other related work that they require.
    • Qualified candidates must have a minimum 2 years of college or trade school and/or 1 year of job experience in a related field.  The candidate must be able to demonstrate their understanding of the required skills.
    • This position offers the opportunity to grow your skills and advance your career with a great team of people in a very diverse and exciting environment.
    • This is a full-time salaried position with health and dental benefits.
    • Candidate must be fully vaccinated for COVID-19.
  • 21 Days Ago

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Help Desk Specialist- PT
  • Union County College
  • Cranford, NJ PART_TIME
  • The Helpdesk Specialist under the direction of the Manager of Help Desk Services, assists and instructs faculty, staff and students in the proper use of the computer hardware and software facilities a...
  • 3 Days Ago

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Help Desk Analyst
  • Visiting Nurse Association of Central Jersey
  • Holmdel, NJ FULL_TIME
  • Overview: The VNA Health Group-Moving Healthcare For over 110 years, the VNA Health Group has served the needs of home health and hospice patients in our communities. In that time, we’ve grown to beco...
  • 9 Days Ago

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Help desk analyst
  • Paradigminfotech
  • Edison, NJ FULL_TIME
  • Company DescriptionParadigm Infotech. Inc is a global IT solutions provider focused on delivering customer value through high Quality Processes and Cost-efficient solutions. Paradigm has been one of t...
  • 11 Days Ago

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Help Desk Technician (FT)
  • PCR Systems, Inc
  • Long Branch, NJ FULL_TIME
  • PCR Systems, Inc., a well-established IT outsourcing company for over 30 years, is seeking a Help Desk Technician for one of our hospitals in Long Branch, New Jersey. Job Details:Qualified candidates ...
  • 18 Days Ago

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Entry Level Help Desk Analyst
  • Visiting Nurse Association of Central Jersey
  • Monmouth, NJ FULL_TIME
  • Overview The VNA Health Group-Moving Healthcare For over 110 years, the VNA Health Group has served the needs of home health and hospice patients in our communities. In that time, we’ve grown to becom...
  • 22 Days Ago

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0 Help Desk Manager jobs found in Edison, NJ area

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Information Technology Help Desk Manager
  • Franklin Fitch
  • New York, NY
  • IT HELP DESK MANAGER | REAL ESTATE | NEW YORK, NY | $130,000 - $155,000 📌 Would you like to work for an industry-leadin...
  • 3/28/2024 12:00:00 AM

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Customer Care Representative
  • Condeco
  • New York, NY
  • ** Position Description** **Customer Care Representative** Location **New York** Job Code **909** # of openings **1** **...
  • 3/28/2024 12:00:00 AM

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Application Support Manager
  • Essen Medical Associates
  • Bronx, NY
  • Overview: Company overview: Essen Health Care, A patient-focused medical group. Our over 250 providers serve communities...
  • 3/28/2024 12:00:00 AM

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Help Desk Analyst
  • MAP SSG
  • New York, NY
  • Under the supervision of Help Desk Management, provide support for the firm by identifying, troubleshooting and resolvin...
  • 3/27/2024 12:00:00 AM

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Support Manager
  • Selby Jennings
  • New York, NY
  • Are you a tech-savvy problem solver with a passion for keeping systems running smoothly? Do you thrive in a dynamic envi...
  • 3/27/2024 12:00:00 AM

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Customer Support Manager
  • Craters & Freighters NY/NJ
  • Middlesex, NJ
  • Job Description Job Description Administrative/ Accounting Oversee financial records and maintain budget compliance with...
  • 3/26/2024 12:00:00 AM

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Technical Support Manager-MRI
  • MXR Imaging, Inc.
  • Manasquan, NJ
  • MXR - The Imaging Solutions Company (MXR) is one of the largest independent providers of diagnostic imaging equipment sa...
  • 3/25/2024 12:00:00 AM

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Technical Support Manager
  • Haber Group
  • New York, NY
  • Job Description Job Description Job Title: Technical Support Manager (Also Known As Service Desk Manager ) • Reports to:...
  • 3/25/2024 12:00:00 AM

According to the United States Census Bureau, the township had a total area of 30.638 square miles (79.351 km2), including 29.940 square miles (77.543 km2) of land and 0.698 square miles (1.808 km2) of water (2.28%). Edison is on the east side of Raritan Valley (a line of communities in central New Jersey), along with Plainfield, and completely surrounds the borough of Metuchen, New Jersey, making it part of 21 pairs of "doughnut towns" in the state, where one municipality entirely surrounds another. The township borders East Brunswick Township, Highland Park, New Brunswick, Piscataway Townshi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Manager jobs
$117,873 to $155,606
Edison, New Jersey area prices
were up 1.5% from a year ago

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