Help Desk Manager jobs in Daytona Beach, FL

Help Desk Manager manages the staff and operations of an organization's technical help desk. Ensures team members are trained and coached on effective methods to research, troubleshoot, deliver solutions, and access the current product or technical updates. Being a Help Desk Manager trains the team on the help desk systems and tools to identify, document, track, and resolve reported problems. Identifies and gathers key metrics to analyze the help desk performance and identify problem areas. Additionally, Help Desk Manager monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Acts as an escalation point and facilitator for severe, critical, or unique issues. May require a bachelor's degree. Typically reports to a director. The Help Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Help Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Help Desk Support technician
  • ATLAS INTERNATIONAL TECHNOLOGY SERVICES INC
  • Daytona Beach, FL FULL_TIME
  • The Atlas Help Desk Support Technician helps our technicians while they are onsite. Both through technical knowledge and experience, along with specific data about any job a Field engineer may be on.

    Also the Technician helps our client’s customers when they require technical assistance within their organization.

  • 22 Days Ago

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Help Desk Support Tech
  • Maverc Technologies
  • De Land, FL FULL_TIME
  • Become part of a team solving the most significant Cybersecurity & IT Challenges and helping keep the world’s largest and most elite brands safer from cyber threats. At Maverc we have a powerful minds...
  • 2 Days Ago

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Help desk support
  • Maverc Technologies
  • De Land, FL FULL_TIME
  • Become part of a team solving the most significant Cybersecurity & IT Challenges and helping keep the world’s largest and most elite brands safer from cyber threats. At Maverc we have a powerful minds...
  • 4 Days Ago

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Help Desk Support I
  • IS
  • Daytona Beach, FL FULL_TIME
  • Help Desk Support IISFull-time2nd shiftMonday - Friday 8am - 5pm with on call responsibility This position works in various locations, including Edgewater, New Smyrna and Titusville, with on-call resp...
  • 12 Days Ago

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Help Desk Support I
  • Florida Health Care Plans, Inc.
  • Daytona Beach, FL FULL_TIME
  • This position works in various locations, including Edgewater, New Smyrna and Titusville, with on-call responsibility. POSITION SUMMARY: The candidate must possess solid Microsoft Windows (Windows 10 ...
  • 13 Days Ago

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Help Desk Tech L1
  • Vann Data Services, LLC
  • Daytona Beach, FL FULL_TIME
  • Are you eager to pursue an IT career? Looking to gain real hands-on experience to go with your certs and degrees? Vann Data has what you are looking for. We are seeking to add a Level I help desk tech...
  • 18 Days Ago

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0 Help Desk Manager jobs found in Daytona Beach, FL area

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Server Database Developer
  • Brown & Brown Insurance
  • Daytona Beach, FL
  • It's an exciting time to join Brown & Brown! Our business is growing both in North America and internationally which emp...
  • 3/29/2024 12:00:00 AM

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Sr. M365 Cloud Engineer
  • Brown & Brown Insurance
  • Daytona Beach, FL
  • Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best...
  • 3/28/2024 12:00:00 AM

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Computer Support Analyst II
  • Volusia Sheriff's Office
  • Daytona Beach, FL
  • Computer Support Analyst II Posting Closes: May 3, 2024, or until filled Starting Pay: $57,456.07 annually, $1,104.92 we...
  • 3/28/2024 12:00:00 AM

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FT Consumer Support Specialist - 100% Work From Home>
  • Keeper
  • Ormond Beach, FL
  • [Customer Service / Remote] - Anywhere in U.S. / $20.25 per hour / Medical, Dental & Vision / 401k / PTO / M-F 8:30a-5:0...
  • 3/28/2024 12:00:00 AM

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FT Consumer Support Specialist - 100% Work From Home>
  • Keeper
  • New Smyrna Beach, FL
  • [Customer Service / Remote] - Anywhere in U.S. / $20.25 per hour / Medical, Dental & Vision / 401k / PTO / M-F 8:30a-5:0...
  • 3/28/2024 12:00:00 AM

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FT Consumer Support Specialist - 100% Work From Home>
  • Keeper
  • Port Orange, FL
  • [Customer Service / Remote] - Anywhere in U.S. / $20.25 per hour / Medical, Dental & Vision / 401k / PTO / M-F 8:30a-5:0...
  • 3/28/2024 12:00:00 AM

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Systems Engineer
  • Robert Half
  • Daytona Beach, FL
  • ***No C2C OR H1B*** We are seeking a highly motivated and skilled Systems Administrator to join our team. In this role, ...
  • 3/26/2024 12:00:00 AM

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Player Support Specialist - Work From Home>
  • Mountaintop
  • Ormond Beach, FL
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $27 per hour - As a Player Support Specialist you'll: Provide per...
  • 3/26/2024 12:00:00 AM

Daytona Beach is a city in Volusia County, Florida, United States. It lies about 51 miles (82.1 km) northeast of Orlando, 86 miles (138.4 km) southeast of Jacksonville, and 242 miles (389.5 km) northwest of Miami. In the 2010 U.S. Census, it had a population of 61,005. It is a principal city of the Deltona–Daytona Beach–Ormond Beach metropolitan area, which was home to 600,756 people as of 2013. Daytona Beach is also a principal city of the Fun Coast region of Florida. The city is historically known for its beach where the hard-packed sand allows motorized vehicles to drive on the beach in res...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Manager jobs
$95,432 to $125,981
Daytona Beach, Florida area prices
were up 1.5% from a year ago

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