We are professional, compassionate, and innovative. Come join our team and make a difference!
Work environment at Serenity Healthcare:
- Collaborative and supportive
- Modern office setting, spa like
- Opportunity for career advancement
Front Office Coordinator
Serenity is seeking a Front Office Coordinator to join our team and help patients take back their life! Front Office Coordinator plays one of the most significant roles within our clinics, serving as the first point of contact for our patients by providing quality care experience. To be successful in this role, the ideal candidate will bring friendly personality, excellent communication skills and ability to provide support for our patients.
Location: Layton, UT
This is a full-time position consisting of 13-hour shifts, 3 days a week.
Our hours of operation are from 6 am-8 pm M-F, 7 am-7 pm Saturdays.
Perks at Serenity
- Career Growth Opportunities
- Paid Time Off
- 10 Major Holidays Off
- 401K and Roth IRA
- Paid Orientation
- Medical, Dental, Vision insurance (Serenity covers 90% of your insurance premium)
Responsibilities
- Update and verify patient information upon each visit.
- Help patients feel valued by creating rapport, remembering their names, their interests, and stories.
- Answer questions, address worries, respect boundaries, and be sensitive to each person’s individual challenges.
- Rotate through other various office tasks throughout the day.
Qualifications
- High School Diploma/ GED.
- Excellent verbal and written communication, basic math skills.
- Previous experience working with computer-based information systems.
- Proven ability to multitask in a fast-paced environment.
- 1 year of full-time customer service experience, reception, or personal customer service industry.
About Serenity
Serenity believes people should live their best lives, and mental health is a substantial segment of total well-being. We bring the same passion we have for improving our patients’ lives to providing an experience that allows you to do your best work. We take our people and culture seriously and make it a priority to invest in both.
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.
- This position is contingent on successfully completing a criminal background check upon hire.