Health Insurance Operations Manager manages and maintains daily health insurance operations in multiple service areas, including account installation, implementation, client support, contract administration, claim processing, and enrollment and eligibility. Handles and settles complicated customer service issues which can not be resolved by lower level staff. Being a Health Insurance Operations Manager monitors performance of each service area. Requires a bachelor's degree or its equivalent. Additionally, Health Insurance Operations Manager typically reports to senior management or Director. The Health Insurance Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Health Insurance Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
This recruitment will remain open until the position is filled. The agency reserves the right to make a hiring decision at any time after the initial screening date on October 5, 2023. It is in the applicant’s best interest to submit materials as soon as possible.
OIC CAREER OPPORTUNITY
The Office of the Insurance Commissioner’s (OIC) Provider Network Oversight Program is seeking a motivated and qualified individual to fill a Health Care Benefit Manager Forms Analyst (Functional Program Analyst 3) position in the Health Care Benefit Manager (HCBM) unit. This position is assigned to the Rates, Forms and Provider Networks Division, located in our Tumwater office.
HCBM’s act as intermediaries between health carriers, health care providers, and patients affecting health care services delivered by providers and the health care choices of patients. This professional level position independently performs analytical reviews and evaluations of these intermediary contracts related to provider network management, leasing arrangements, and provider contracts between health carriers and health care benefit managers.
If you're interested in a dynamic career that protects consumers' interests and promotes a healthy business environment in this state, please apply and become part of our dynamic team.
This recruitment may be used to establish a qualified pool of candidates for Functional Program Analyst 3 vacancies in the next sixty days.
This is a Washington General Service position. The monthly salary range for this position is $4,842 – $6,510.
AGENCY PROFILE AND VALUES
The Office of the Insurance Commissioner (OIC) operates under the direction of the state's Insurance Commissioner, a statewide elected official. Our mission is to provide consumer protection and regulation of the state's insurance industry.
With a workforce of approximately 265 employees, we are one of the smaller state agencies in Washington state government and are fortunate to have a stable funding source that does not rely on the state's general fund.
Because we are a small agency, you will truly get a chance to understand the 'big picture' of what we do and why we do it. You will also have a chance to get to know your co-workers.
We value diversity in the workplace. We challenge our employees to continuously improve the way we do business and to meet and exceed the needs of our customers.
To learn more about this agency, we invite you to visit our website at http://www.insurance.wa.gov/ and listen to our employees talk about why they love working here.
BENEFITS OF WORKING FOR OIC
Washington State offers one of the most competitive benefits packages in the nation. We offer a great selection of health, dental and retirement plans, life insurance, long-term disability, flexible spending account, paid leave, 11 paid holidays, and compensation benefits for you and your family. You can find more information about benefits at Benefits - careers.wa.gov.
Additional benefits that may be available include:
These duties include but are not limited to:
Required Qualifications:
How to Apply: Applications for this recruitment will be accepted electronically. Please select the large green "apply" button at the top of this announcement. If you have not done so previously, you will need to set up an account profile.
Please provide three (3) professional references on your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.
The initial screening will be based on the content and completeness of your application and the materials submitted. All information may be verified, and documentation may be required. Your letter of interest should describe how your experience, training and education make you a viable and competitive candidate for this position. Applications with comments such as "see attachments" or "see resume" in the supplemental question responses will be considered incomplete.
General suggestions for creating a good application: