Health Insurance Operations Manager manages and maintains daily health insurance operations in multiple service areas, including account installation, implementation, client support, contract administration, claim processing, and enrollment and eligibility. Handles and settles complicated customer service issues which can not be resolved by lower level staff. Being a Health Insurance Operations Manager monitors performance of each service area. Requires a bachelor's degree or its equivalent. Additionally, Health Insurance Operations Manager typically reports to senior management or Director. The Health Insurance Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Health Insurance Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
At The Health Insurance Guy LLC in Fort Lauderdale, FL, US, we are dedicated to providing top-notch health insurance solutions to our clients. Join our team as a Customer Service Manager and play a pivotal role in ensuring our clients receive exceptional service and support. You will lead a team of dedicated customer service representatives, fostering a positive and collaborative work environment. As a Customer Service Manager, you will have the opportunity to make a real difference in people's lives by helping them navigate the complex world of health insurance with ease and care. Bring your passion for customer service and leadership skills to our team and be part of a company that values excellence in customer care.