Health Insurance Operations Director jobs in Springdale, AR

Come be an Employee-Owner of one of the nation’s largest producers of metal roofing and siding!  We sell, manufacture, build, and distribute metal building components and packages. Since 1988 we’ve grown to over 13 locations nationwide. We make raving fans of our customers with our “right, on time, every time” commitment.

So, who are we looking for?  

People who “Own It” – Commitment to the customer, the company, and each other:

You are customer-focused with an eye for detail.

You are reliable.

People who “Can Do” – Our Attitude:

You are an innovative thinker pursuing continuous improvement.

You embrace teamwork.

You want to positively make an impact and open to change.

People who “Act in Love” – Treats others with humility, respect, kindness, honesty, patience, and self-control.

You enjoy giving back to your community.  We take great pride in the communities we live in, so we give back with our time and talents. Each year you can take paid time off to support a cause close to your heart.

And what will you do?

The Director of Operations is responsible to work with and across all areas of the company to improve safety, quality, 5S, and customer service by eliminating waste, improving our equipment reliability and up time, driving continuous improvement (CI), creating, and implementing standards and sharing best practices across all sites. The Director of Operations will be responsible for the Quality (co-managed by the Purchasing Director), Planning, and Process Engineering teams.

• Must be able to handle multiple projects while maintaining accuracy, detail, and timeliness.
• Own and deploy through your team all improvement plans across all facilities by working with Operations Managers, Purchasing Managers, Trucking Managers, I.T. Programmers, etc. to execute CI initiatives aimed at reducing waste and improving customer service.
• Guide, assist, develop, and foster a culture of Safety, Quality, 5S, and CI by effective communication and mind set of problem-solving tools and techniques.
• Drives and leads CI activities to improve area’s performance in safety, quality, on time performance, and site key performance indicators (KPIs).
• Understands and ensures a structured process to solve problems with root cause and validated corrective actions. Ability to conduct these activities and explain EOs the corrective actions and the expectations of them.
• Establish and monitor a budget and resource plan for companywide process improvement actions.
• Oversee manufacturing, maintenance support for all facilities including activities
  such as technical capability & capacity analysis, new capability introduction, plant layout, new facility start up, plant safety, process improvement and functional training.
• Understands and monitors (with site management team) capacity, constraints, and sales forecasts to allow for growth while maintaining “Right. On Time. Every Time.” and proper production planning.
• Provide and push for new and innovative strategies and techniques to improve overall business performance in the areas of, process improvement, manufacturing engineering, production planning.
• Lead in the development of appropriate standardized procedures including work instructions, operating procedures, control plans, manufacturing best practice, and quality assurance.
• Understands, monitors, and implements company standards to ensure compliance and improvement.
• Coordinate all sites processes to share and implemented best practices. Have “One CSMI” approach to operations.
• Define, maintain, and conduct compliance audits, improvement evaluations and reviews with each site to drive results ensuring improvements are consistent with current standard procedures.
• Participate in the building, buying, and/or updating of facilities to ensure they are inline company vision for future improvements and methodology and support growth plans.
• Participates in CapEx execution including equipment specifications, ordering, implementation at facilities, and final site approval to deliver expected operational benefits on time and budget. Participate and facilitate all site development of annual CapEx plans.
• Achieves operational excellence in the areas of 5S, respect for product, inventory management, asset utilization, labor efficiency, scrap, transportation efficiency, and machine/equipment uptime and repair cost.
• Able to recognize and systemically eliminate waste. Able to define and apply processes and standards. Coaches all levels of the organization on waste recognition, CI, process/standards, and lean manufacturing principles and their implementation.

Key Measures of Success:                                                    

• Must be able to handle multiple projects while maintaining accuracy, detail, and timeliness.
• Understands and applies the “Right. On Time. Every Time.” mindset with external and internal customer relationships. Able to solve problems and prevent reoccurrence through detection, communication, analysis, verification, and exchange of lessons learned/best practices. Coach others on mindset, tools, and methodologies.
• Achieves operational excellence in the areas of 5S, respect for product, inventory management, asset utilization, labor efficiency, scrap, transportation efficiency, and machine/equipment uptime and repair cost.
• Able to recognize and systemically eliminate waste. Able to define and apply processes and standards. Coaches all levels of the organization on waste recognition, CI, process/standards, and lean manufacturing principles and their implementation.
• Possess strong understanding of manufacturing computer systems, engineering design tools, and lean manufacturing tools.

• Consistently exhibits and displays the company’s values of “Own It. Can Do. Act in Love.”  

• Own It – Commitment to customer, company, and each other.
• Can Do – Team Player, Open to Change, & Pursuing continuous improvement.
• Act in Love – Treating others with humility, respectfulness, kindness, honesty, patience, and self-control.

Education & Experience:                                                                                    

Minimum Required:

• Bachelor’s degree in engineering.
• Minimum of 5 years’ experience leading a team.
• Minimum of 5 years’ experience in setting a strategic direction and executing the plan; exposure to customer interactions and management

Preferred:

• Minimum of 5 years of relevant management experience preferred in a manufacturing environment.
• Process Engineering experience.
• Operations Automation experience.

Physical Demands & Work Environment:

This role will routinely utilize standard office equipment to perform the core functions listed in this job description. This position requires the ability to occasionally lift office products and supplies as well as communicate verbally and electronically. The noise level in the work environment and job sites can be loud and in a non-temperature-controlled environment. While performing the core function of this job, the employee is regularly required to talk, hear, and stand.

Reasonable accommodation may be made to enable individuals with disabilities to perform core functions.

Travel

This position requires up to 50% of traveling in a year.

Benefits Offered:
At Central States, we are an ESOP. That means each one of our employees is an owner of the company and receives an allocation of stock every year. This allows all our employees to share in the wealth and success of the company. We also offer:
• 401K – We match up to 4%
• Medical
• Dental
• Vision
• Holiday pay
• Vacation pay
• Mental health resources
• Healthcare coordinators
• Life insurance
• Health Savings Accounts
• Flexible Spending Account
• Short-Term Disability
• Long-Term Disability
• Profit-Sharing bonus
• Performance based merit increases
• Education assistance available – Up to $5,250 each year

Central States Manufacturing, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.