Health Insurance Operations Director directs and oversees health insurance operations programs in multiple service areas, including account installation, implementation, client support, contract administration, claim processing, and enrollment and eligibility. Manages vendors assigned to each operation. Being a Health Insurance Operations Director resolves issues within each service area. Has deep knowledge of health insurance operations. Additionally, Health Insurance Operations Director typically requires a bachelor's degree of business administration or its equivalent. Typically reports to top management. The Health Insurance Operations Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Health Insurance Operations Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Who We Are:
Flatlands Jessup Insurance Group empowers people to secure their financial future and protect the ones they love. We prioritize client education. Our offices are in 5 locations throughout ENC, and we are still growing! Our core values are Passion, Dedication, Loyalty, Accountability, and Integrity. We have developed a culture in our offices that prioritizes supportiveness, collaboration, and fun. FJIG placed a priority on maintaining this culture by doing quarterly team bonding activities (most recently, Axe Throwing!) and by creating inter-office committees to help streamline processes and support growth!
Position Title: Director of HR & Operations
A. SUMMARY
Is responsible for the communication, interpretation, and administration of policies and procedures. Deals directly with employees and owners to support agency functions such as employee relations, the development of policies and procedures, training and development, incentive plans, performance management, onboarding, and policy implementation. Conducts and develops formal training programs designed to provide employees with the skills, knowledge, and tools necessary to attain both department and agency goals.
B. ESSENTIAL JOB FUNCTIONS
C. KNOWLEDGE, SKILLS, AND ABILITIES
Excellent understanding of agency workflow and processes. Must be organized with a demonstrated skills for effective verbal and written communication. A high level of familiarity with business operations in a corporate setting is key and candidates should have a strong understanding of agency systems. Ability to motivate staff and management in maintaining high-skill levels.
D. WORKING CONDITIONS/ENVIRONMENT
Fast-paced multitasking office environment. Employees are provided a dedicated workstation with basic ergonomic setup features, such as an ergonomic keyboard and mouse, dual monitors, and an adjustable chair. Workstation accommodations and adjustments are provided upon request and evaluation.
E. PHYSICAL REQUIREMENTS
Must be physically able to work a minimum of 40 hours per week in the office. The employee is regularly required to see, hear, and project voice well enough without amplification. There is frequent need for the employee to stand, sit, walk, use repetitive small motor activity, use hands and fingers, and reach with hands and arms. The employee is occasionally required to lift and carry up to 30 pounds; to stoop, kneel, crouch, or crawl, and to ascend and descend stairs. This position requires a high-energy level and ability to handle stress-related situations on a daily basis. The employee may be required to drive and travel unaccompanied in diverse weather conditions.
F. OTHER REQUIREMENTS (PREREQUISITES)
Candidate must satisfactorily complete pre-hire employment assessments and maintain a satisfactory driving record. Candidate may be asked to submit to a drug and/or alcohol screening. A civil and criminal history background check will be performed at the company’s expense. Physical attendance is required at regular and/or mandatory company meetings. Employees are encouraged to pursue relevant professional designations; however, this is not required.
G. APPLICABLE LAWS
This employer complies with applicable federal, state, and local laws governing nondiscrimination in employment in every location in which the company has facilities. These laws include, but are not limited to:
~This company works in partnership with Remarkable People Solutions to fill this position. Any communication from RPS is done on behalf of this company. All positions are direct hire positions with this company and not with RPS~
Job Type: Full-time
Pay: $75,000.00 - $90,000.00 per year
Benefits:
Schedule:
Work Location: One location