Health Insurance Operations Director jobs in Fayetteville, AR

Health Insurance Operations Director directs and oversees health insurance operations programs in multiple service areas, including account installation, implementation, client support, contract administration, claim processing, and enrollment and eligibility. Manages vendors assigned to each operation. Being a Health Insurance Operations Director resolves issues within each service area. Has deep knowledge of health insurance operations. Additionally, Health Insurance Operations Director typically requires a bachelor's degree of business administration or its equivalent. Typically reports to top management. The Health Insurance Operations Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Health Insurance Operations Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Director Operations
  • Advantage Solutions
  • Rogers, AR FULL_TIME
  • Summary

    Director Operations

     

    At our Company, we grow People, Brands, and Businesses! We are seeking a highly dynamic & talented Director of Operations to be responsible for executing overall operational strategy, overseeing the Business Unit P&L and business metrics and driving accountability of back-office teams in support of the Business Unit. The Director, Operations leads performance management, strategic planning, budgeting and forecasting initiatives, in addition to problem-solving and process development.  Focus on defining measurable results for the organization that enables and supports outstanding program execution for our clients.  Results will be attained through ensuring alignment between the operational capabilities of the organization with the business performance goals.

     

    Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

     

    What we offer:

    • Full-Time Benefits (Medical, Dental, Vision, Life)
    • 401(k) with company match
    • Training and Career Development
    • Generous Paid Time-Off 

    Responsibilities:

    • Responsibilities will include research, validation and optimization of operations data from due diligence during M&A, the creation of business development materials, identifying opportunities across clients and being involved in the development of new products within the division (project management, design, product testing, etc.).
    • Harness the operational capabilities of the organization to drive programs and processes while driving budgetary discipline. Establish asset management capabilities within teams.
    • Build processes and infrastructure to enable scalable, measurable and profitable growth.
    • Capture and manage data for teams around forecasting, financials actuals, employee retention, revenue per employee, YOY financials and operational trending and customer satisfaction.
    • Make adjustments and optimize service quality to maximize our one-to-one consumer interactions.

    Qualifications:

    • Bachelor's Degree or equivalent experience required; MBA Degree or equivalent experience preferred
    • 8 years of general/leadership experience in an operations environment, including P&L responsibility (budgeting, forecasting, etc.)
    • Previous experience managing 10 direct reports; Ability to manage and develop a team of 10 or more employees, including direct and indirect reports
    • Experience working with major retail chains, and/or experience in consumer packaged goods industry
    • Excellent strategic thinking and process development skills
    • Must be able to effectively handle multiple tasks and projects simultaneously in a highly complex environment

     

    Job Will Remain Open Until Filled

    Responsibilities

    The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

     

    Position Summary: The Director, Operations is responsible for executing overall operational strategy, overseeing the Business Unit P&L and business metrics and driving accountability of back-office teams in support of the Business Unit. The Director, Operations leads performance management, strategic planning, budgeting and forecasting initiatives, in addition to problem solving and process development.  Focus on defining measurable results for the organization that enable and support outstanding program execution for our clients.  Results will be attained through ensuring alignment between the operational capabilities of the organization with the business performance goals.

     

     

    Essential Job Duties and Responsibilities:

    Strategic Leadership:Participate and contribute to all growth components of assigned division. This includes but is not limited to merger and acquisitions diligence, business development opportunities, cross team collaboration opportunities and product development. Responsibilities will include research, validation and optimization of operations data from due diligence during M&A, creation of business development materials, identifying opportunities across clients and being involved in the development of new products within the division (project management, design, product testing, etc.). Will aid in managing annual planning cycles and annual planning meeting to align with growth objectives.

     

    Tactical Leadership:Harness the operational capabilities of the organization to drive programs and processes while driving budgetary discipline; lead contract management; establish asset management capabilities within teams; provide monthly support to team through forecast and client invoicing process; act as liaison between division teams and back-office functions (TA, Finance, IS&T, etc.).

     

    Operational Leadership:Build processes and infrastructure to enable scalable, measurable and profitable growth; set expectations and interface closely with all stakeholders in the division on performance against execution goals; lead, track and manage a monthly performance scorecard for each team. Capture and manage data for teams around forecasting, financials actuals, employee retention, revenue per employee, YOY financials and operational trending and customer satisfaction.

     

    Optimization:Make adjustments and optimize service quality to maximize our one-to-one consumer interactions; work closely with other business leaders (i.e. Talent Acquisition, Finance, Legal, etc) to maximize processes; identify gaps and best practices in operational support to improve overall performance. 

     

    Supervisory Responsibilities:

     

    Direct Reports- Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources

     

    Indirect Reports- May delegate work of others and provide guidance, direction and mentoring to indirect reports

     

     

    Travel and/or Driving Requirements

    - Travel and Driving are not essential duties or functions of this job 

     

     

    Minimum Qualifications:

    The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job

     

    Education Level: (Required): Bachelor's Degree or equivalent experience                           (Preferred):  Master's Degree or equivalent experience           

     

    Field of Study/Area of Experience: 

    • 8 years of general/leadership experience in an operations environment, including P&L responsibility (budgeting, forecasting, etc.)
    • Previous experience managing 10 direct reports
    • Experience working with major retail chains, and/or experience in consumer package goods industry.

    Skills, Knowledge and Abilities:

    • Expert level influencing skills – ability to manage internal and external boundaries, set expectations, and build alignment at varying management levels/client interface
    • Expert level execution skills - ability to coordinate mutually agreed expectations of what is promised to the customer into measurable business results
    • Expert level credibility skills – ability to use personal effectiveness to link relationships, processes, and business methodologies with cost-saving activities
    • Excellent strategic thinking and process development skills
    • Excellent organizational and problem-solving skills
    • Excellent communication skills, both written and verbal
    • Must be able to effectively handle multiple tasks and projects simultaneously in a highly complex environment
    • Team player with good people skills
    • Ability to manage and develop a team of 10 or more employees, including direct and indirect reports

     

    Environmental & Physical Requirements:

     

    Office / Sedentary Requirements:Incumbent must be able to perform the essential functions of the job.  Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66% each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.

     

    Additional Information Regarding The Company Job Duties and Job Descriptions  Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law.  The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

     

    Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes.  Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).

    Important Information

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

    The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

  • 16 Days Ago

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Director of Operations
  • Central States Manufacturing, Inc.
  • Tontitown, AR FULL_TIME
  • The Director of Operations is responsible to work with and across all areas of the company to improve safety, quality, 5S, and customer service by eliminating waste, improving our equipment reliabilit...
  • 16 Days Ago

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Health Insurance Agent (Remote)
  • Aflac
  • Lowell, AR CONTRACTOR
  • We are excited to announce our comprehensive training program designed for individuals without insurance licenses, providing them with the tools and knowledge needed to obtain the necessary credential...
  • 3 Days Ago

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Health Insurance Agent (Remote)
  • Aflac
  • Bentonville, AR CONTRACTOR
  • We are excited to announce our comprehensive training program designed for individuals without insurance licenses, providing them with the tools and knowledge needed to obtain the necessary credential...
  • 3 Days Ago

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Airport General Manager- Northwest Arkansas Regional Airport- Bentonville, AR (XNA)
  • OPERATIONS - Operations
  • Bentonville, AR OTHER
  • At United Ground Express, we are proud to support airline customers and flights at many airports across the US. The services we provide include customer check-in, baggage handling and servicing of the...
  • 3 Days Ago

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XNA- Part-Time Cross-Utilized Agent
  • OPERATIONS - Operations
  • Bentonville, AR PART_TIME
  • Key responsibilities Greeting passengers and providing a seamless check-in and ticketing experience Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, calcula...
  • 3 Days Ago

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0 Health Insurance Operations Director jobs found in Fayetteville, AR area

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Environmental Services Area Manager
  • Yona Ozark
  • Fayetteville, AR
  • Yona Ozark - Come rise above with Yona! Our employees are instrumental in maintaining a happy, healthy, and clean enviro...
  • 3/28/2024 12:00:00 AM

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Driver: PACE of the Ozarks (Full Time: Monday - Friday)
  • Wregional
  • Springdale, AR
  • Job Posting: Driver: PACE of the Ozarks (Full Time: Monday - Friday) Location: PACE of the Ozarks - Springdale, AR We ar...
  • 3/27/2024 12:00:00 AM

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Automotive Collision Director
  • McLarty Daniel
  • Springdale, AR
  • Job Opportunity: Automotive Collision Director Location: Northwest Arkansas Position Type: Full-Time About Us: At McLart...
  • 3/27/2024 12:00:00 AM

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Director of Operations
  • Central States
  • Springdale, AR
  • Come be an Employee-Owner of one of the nation's largest producers of metal roofing and siding! We sell, manufacture, bu...
  • 3/27/2024 12:00:00 AM

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Warehouse Worker Full-time and Part-time Positions
  • karier.co
  • Fayetteville, AR
  • **Warehouse Worker Full-time and Part-time Positions** Foot Locker - Junction City, KS 66441+1 location Job details Sala...
  • 3/26/2024 12:00:00 AM

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Executive Director - Community Quality Alliance (CIN) and Community Health
  • Community Health System
  • Springdale, AR
  • Job Description Lead the Community Quality Alliance - a Clinically Integrated Network (CIN) and Community Health Allianc...
  • 3/26/2024 12:00:00 AM

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Area Scouts | Sports - Regional Manager | Athlete Evaluator
  • Area Scouts
  • Fayetteville, AR
  • Area Scouts | Sports - Regional Manager | Athlete Evaluator Sports Currently Covered: Baseball Basketball Football Softb...
  • 3/25/2024 12:00:00 AM

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Director of Business Management and Development
  • Smile Shoppe Pediatric Dentistry
  • Rogers, AR
  • Director of Business Management and Development Career/Position Opportunity Our 4 facility Pediatric Dental business is ...
  • 3/25/2024 12:00:00 AM

Fayetteville is the third-largest city in Arkansas and county seat of Washington County. The city is centrally located within the county and has been home of the University of Arkansas since the institution's founding in 1871. Fayetteville is on the outskirts of the Boston Mountains, deep within the Ozarks. Known as Washington until 1829, the city was named after Fayetteville, Tennessee, from which many of the settlers had come. It was incorporated on November 3, 1836 and was rechartered in 1867. The four-county Northwest Arkansas Metropolitan Statistical Area is ranked 105th in terms of ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Health Insurance Operations Director jobs
$157,179 to $211,977
Fayetteville, Arkansas area prices
were up 1.2% from a year ago