Health Informatics Director jobs in Muncie, IN

Job Summary

The Clinical Informatics Coordinator Sr at Riverview Health is responsible for developing and delivering training, providing ongoing end-user support and oversight for project implementation, and optimizing applications and clinical systems. This position analyzes current EHR usage for efficiency and accuracy and promotes resources and solutions that optimize the software and supports change in those applications.

Job Responsibilities

• Coordinate and assist IS in the planning, organizing, and training of application upgrades and assist in troubleshooting of the hospital’s software applications and EHR. 
• Facilitate and lead collaboration between Information Systems Department, providers, and our Epic Community Connect partners.  
• Develop and approve training education and optimization guides for users.  
• Lead the IS related portion of onboarding employed providers, hospitalists ED providers and other medical staff. 
• Continuous customer service with end users on troubleshooting, upgrades, and changes.  
• Provider and clinical user customizations for streamlining efficiency. 
• Use nursing process to guide implementation support of implemented components to EHR. 
• Collaborate with leadership in discovery of documentation gaps and epic workflow proficiencies. 
• Coordinate and lead optimization initiatives.  
• Coordinate reporting and assist end users in gathering information from EHR and generate reports per request.  
• Utilize clinical policy and procedures to evaluate potential software integrations and updates.
• Provide project planning support, manage coordination for EHR upgrade initiatives.
• Other duties as assigned. 

Education Requirements

• Minimum: Bachelor of Science Degree
• Preferred: Bachelors Degree in Nursing or other healthcare field and education, certification or experience in IT/IS, health informatics, Epic or extensive EHR experience. Three (3) yrs Clinical experience or hospital / clinic related work experience.  

Experience Requirements

• Minimum: Five (5) years’ experience in data systems supporting an electronic health record and hospital information systems, including software customization, EHR training and end-user support.  
• Preferred: Eight (8) years’ experience supporting EPIC Applications that includes training delivery and credentialed in ASAP, Ambulatory, ClinDoc, Cadance, Orders, or OpTime. Familiar with HIPPA, HIE, Patient Consent/Authorization, and other federal and state guidelines surrounding data protection and confidentiality.

License/Certification Requirements

Minimum: 

• Licensed staff will be required to maintain professional licensure
• Attainment of Epic credential in assigned application within 90 days of employment or start in position as applicable.