Health Education & Coaching Director provides supervision and direction to a team responsible for providing proactive healthcare education and coaching to plan members. Develops and implements various health education programs and materials designed for plan enrollees, employers, and providers. Being a Health Education & Coaching Director monitors, assesses, and reviews educational programs for effectiveness. Requires a bachelor's degree in a related area. Additionally, Health Education & Coaching Director typically reports to senior management. The Health Education & Coaching Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Health Education & Coaching Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Required Qualifications
Minimum requirements include the following:
Must also meet state requirements for relevant licensures or certifications and have no disciplinary action in effect against professional license.
Extensive knowledge of current standards of practice and the rules, regulations, and laws related to the long-term care industry. Ability to teach this knowledge to others.
Major Duties and Responsibilities
Participate in the completion of the facility assessment at least annually for determining the knowledge and skills required among staff to meet residents’ needs.
Identify and prioritize the facility’s educational needs through the completion of an educational needs assessment, based on the facility assessment.
Work closely with the facility’s Compliance Officer and other leaders in developing a training plan that addresses all regulatory requirements and any other topics identified in the facility assessment and/or needs assessment. Develop educational calendars in accordance with the plan.
Plan, schedule, conduct, and oversee orientation programs for all personnel.
Develop, schedule, and direct refresher training, as necessary, for all personnel. Track attendance/completion of training to ensure that all required training is received by all personnel in a timely manner.
Review educational content to ensure the information reflects current standards of practice and facility policies and procedures. Develop or revise content as needed. Utilize outside resources for content development, such as consultants, content experts, or electronic learning systems.
Collaborate with department managers for developing competencies required for meeting residents’ needs. Assist with evaluating competencies, depending on the knowledge-based, technical, or behavioral nature of the competency.
Cooperate with the Administrator during routine evaluation of the training program’s effectiveness.
Schedule trainings with flexibility to ensure limited disruption of resident care, and ample opportunity for staff to attend. Post notices of trainings in advance.
Maintain all training records, reports, instructional materials, and speaker qualifications related to each educational program.
Provide opportunities for staff to obtain continuing education credits for maintaining certifications/licensure. Maintain all documentation related to continuing education.
Maintain attendance records and individual training records in accordance with facility policy.
Additional Assigned Tasks
Personal Skills and Traits Desired/Physical Requirements
Compliance as a Condition of Employment and Performance Appraisal
Agreement to abide by all standards, policies, and procedures of the facility, including the facility’s compliance and ethics program, is a condition of employment. Compliance will be a factor in evaluating job performance. Violations, including failure to report violations, will result in disciplinary action, up to and including termination.
This job description is intended to convey the general scope of the major duties and responsibilities inherent in this position. Other tasks not listed here may be assigned if the tasks are similar or related to the essential duties of the position. Periodic revision may be necessary to reflect changes in expectations placed on the long term care industry by various governmental agencies. This job description will be reviewed and/or revised annually and as needed.