Head of Housekeeping directs and coordinates the daily operations of a housekeeping services department to ensure offices, patient/guest rooms, and other specified areas are kept in a clean and orderly condition. Conducts inspections of facilities and recommends repairs and upgrades when needed. Being a Head of Housekeeping ensures compliance with federal, state, and local environmental regulations. May create quality standards and monitors the implementation. Additionally, Head of Housekeeping may require a high school diploma or its equivalent. Typically reports to top management. The Head of Housekeeping typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Head of Housekeeping typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Under the general direction of Housekeeping management, Housekeeping Supervisor ensures Housekeeping operations are running smoothly in a cost effective and efficient manner, makes certain equipment is functioning properly, and informs management of any operational concerns. Oversees and manages the Housekeeping and Lobby Attendant team. Additionally assists with supervising laundry personnel and operations as directed.
• Ensures the day-to-day Housekeeping operations run in a smooth, timely, and effective manner. • Responsible for creating daily, weekly, and monthly cleaning schedules.• Responsible for planning work schedules to ensure AAA Four Diamond guest service.• Supervises the work of the Housekeeping and Lobby Attendant team; completes performance evaluations and performs other HR-relate actions (e.g., coaching, training, disciplining) in collaboration with other housekeeping management. • Alongside the Housekeeping team, inspects and assists with the VIP rooms, meeting rooms, pool area, fitness suite, and all guest rooms for arrival.• Completes all reporting tools to monitor and manage Team Member inspections.• Responsible to ensure guidelines for stocking of housekeeping carts are being followed and completed properly with in a timely manner.• Maintains, stocks, and monitors inventory of all cleaning supplies, amenities, products, linen, and the linen room for each floor.• Performs monthly room inspections and evaluates physical condition of hotel with housekeeping management, as needed. Communicates with Facilities Technician on all repairs.• Supports in laundry operations as directed, and is aware of how to operate all machinery in laundry area.• Assists in creating and teaching guidelines, along with establishing standards and procedures in cleaning all upholstery, draperies, carpet, wood, granite, and marble surfaces on flooring, furniture, and walls. • Remains current on industry standards in chemical controls, cleaning equipment, OSHA, security, and safety. Coordinates with the chemical product and equipment maintenance vendor to bring regular training to the team.• Strives to exceed guest expectations, ensuring Team Members deliver high levels of performance that translate into high guest satisfaction.• Complies with all AAA Four Diamond requirements.• Performs other duties as assigned.
• High School Diploma or GED Certification. • One year of prior supervisory experience preferred. • Experience in housekeeping or laundry operations required; in the hospitality industry highly desirable.• Knowledge of applicable law, regulations, rules, procedures and administration is required.• Excellent verbal and written communication skills.• Excellent interpersonal skills with demonstrated patience and tact. • Exceptional detail and follow-up skills.• Able to effectively establish priorities and meet deadlines.• Knowledge of basic leadership and management skills and techniques.• Multi-task oriented.• Ability to quickly evaluate alternatives and decide on a plan of action.• Must be able to read, write legibly and speak in the English language.• Basic proficiency in computers, including Microsoft Office applications, e-mail, and Internet.• Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.• Native American hiring preference applies.
Clear All
0 Head of Housekeeping jobs found in Lompoc, CA area