Head of Client Services - Home Care jobs in Santa Ana, CA

Head of Client Services - Home Care establishes the overall objectives and initiatives of client services. Ensures staff activities are in compliance with federal, state and local regulations. Being a Head of Client Services - Home Care plans and directs policies for client services and establishes service quality goals. Requires a bachelor's degree. Additionally, Head of Client Services - Home Care typically reports to top management. The Head of Client Services - Home Care manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Head of Client Services - Home Care typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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RN Director of Patient Care Services- Home Health
  • Bridge Home Health and Hospice
  • Santa Ana, CA FULL_TIME
  • Overview

    Are you looking for a place where you can make a genuine difference in our patients’ lives?

    With over20 locations and growing, Our culture of love for our patients and employees is the top priority. Our commitment to our Core Values allows us to be the provider and employer of choice. We embrace a diverse workforce and understand that our employees are key to providing quality care and our most important resource.

    Join us today and grow with us!

    Responsibilities

    The Director of Patient Care Services is responsible for the overall direction of home healthclinical services. The Director of Patient Care Services establishes, implements and evaluatesgoals and objectives for home health services that meet and promote the standards of qualityand contribute to the total organization and philosophy.

    ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES

    1. Coordinates and oversees all direct and indirect patient services provided by clinicalorganization personnel.2. Provides guidance and counseling to coordinators and Clinical Managers to assist them incontinually improving all aspects of home health care services, provided throughorganization personnel.3. Assists Clinical Managers in managing clinical teams and planning.4. Provides help in assessment, planning, implementation and evaluation of patient andfamily/caregiver care to all clinical personnel as indicated.5. Assists the Executive Director/Administrator in the preparation and administration of theorganization's budget.6. Interprets operational indicators to detect census changes and increases or decreases involume, which could impact staffing levels, revenues or expenses.7. Evaluates performance of Clinical Managers.8. Assists Clinical Managers to develop skills and techniques in evaluating the performance ofclinicians.9. Hires, evaluates, and terminates organization personnel.10. Conducts clinician performance evaluations annually, or more frequently if indicated.11. Oversees the maintenance of patient clinical records, statistics, reports and records forpurposes of evaluation and reporting of organization activities.12. Assures proper maintenance of clinical records in compliance with local, state and federallaws.13. Responsible for the maintenance of adequate and appropriate inventory supplies andequipment for the provision of patient services.14. Develops, implements and evaluates the orientation program for new organizationpersonnel. Responsible for orientation of new organization personnel, either directly or bydelegating to another staff member.15. Plans and implements in-service and continuing education programs to meet education andtraining needs of organization personnel.16. Assists with the evaluation of organization performance via performance improvementprogram, productivity, quarterly and annual reviews. Assures for the quality and safedelivery of hospice services provided through the Organization.17. Assists in the development of organization goals. Develops, recommends, and administersOrganization policies and procedures.18. Assures compliance with all local, state and federal laws regarding licensure andcertification of organization personnel and, maintains compliance to the Joint CommissionHospice standards.19. Stays informed about changes in the field of nursing and hospice care; shares informationwith appropriate organization personnel.20. Promotes hospice referrals in the health care community.21. In the absence of the Executive Director/Administrator, the Director of Patient CareServices will become the acting Executive Director/Administrator and will be vested withauthority to act in behalf of the Executive Director/Administrator.22. Other duties as assigned by the Executive Director/Administrator.

    Qualifications

    1. Registered nurse with current licensure to practice professional nursing in the State.2. Bachelor’s degree in Nursing from an accredited program by the National League forNursing. Master’s degree in health care preferred.3. The Director of Patient Care Services shall qualify for the position by fulfilling therequirements under one of the following categories, unless the individual has beenpreviously approved for such employment by a program flexibility issued for the individual’scurrent position at the hospice agency prior to April 1, 1995 or:A. Three years of management experience within the last five years in a home health orrelated health care organization, at least one year of which was a supervisory oradministrative capacity.B. A registered nurse with four years of experience within the last five years in a hospiceagency, primary care clinic or health facility, at least one year of which was in asupervisory or administrative capacity.4. Demonstrated ability to supervise and direct professional administrative personnel.5. Knowledge and expertise in clinical decision-making and Quality Management review andevaluation.6. Ability to market and deal tactfully with customers and the community.7. Must be a licensed driver with an automobile that is insured in accordance with state and/orOrganization requirements and is in good working order.8. Has excellent observation, verbal and written communication skills.9. Knowledge of business management, governmental regulations and Joint Commissionstandards.10. Participation in Quality Assurance/Performance Improvement Program and Bridge Hospicesponsored training.

    Additional Information

    We are invested in our employees and their well-being. Benefits Include:

     

    Competitive compensation Range $115K-120K yrFleet car program with insurance, maintenance coverage, and gas card.Dynamic, fun, team-oriented work environmentCountless growth and development opportunitiesFlexible SchedulesMedical, dental and vision insuranceCompany Paid Life insuranceMileage Reimbursement PTOPaid HolidaysPaid Sick DaysEmployee Assistance Program401KFSAAnd so much more!

     

    We are committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex (including childbirth, breast feeding and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability or any other protected status in accordance with all applicable federal, state and local laws

    #ZR

  • 1 Month Ago

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Warm and Caring Caregiver/ CNA / Home Care Aide Needed For Elderly Client
  • Right at Home Central Orange County, CA
  • Villa Park, CA FULL_TIME
  • Right at Home provides non-medical home care in client’s homes. This may include bathing them, helping them dress, meal preparation, medication reminders, companionship (taking walks together, playing...
  • 23 Days Ago

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Seeking Caregiver/Home Care Aide or CNA Who Wants Full Time Work With Elderly Client
  • Right at Home Central Orange County, CA
  • Santa Ana, CA FULL_TIME
  • Right at Home provides non-medical home care in client’s homes. This may include bathing them, helping them dress, meal preparation, medication reminders, companionship (taking walks together, playing...
  • 23 Days Ago

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Client Care Coordinator
  • Krista Care LLC
  • Santa Ana, CA FULL_TIME
  • We at Krista Care believe in a client first approach. You must be compassionate to work with Krista Care. We are more than just a team as we treat each other as family. If you are looking for a compan...
  • 3 Days Ago

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Seeking Kind Hearted Caregiver/HCA/CNA To Provide Care For Elderly Client
  • Right at Home Central Orange County, CA
  • Tustin, CA PART_TIME
  • IMPORTANT for YOU: We have strict Covid-19 protocols in place for your safety! Right at Home provides non-medical home care in client’s homes. This may include bathing them, helping them dress, meal p...
  • Just Posted

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Physical Therapist - Home Health Care Services
  • Providence Health
  • Santa Ana, CA FULL_TIME
  • Description Physical Therapist - Home Health Care Services – Sea Crest Home Health and Hospice-Costa Mesa Schedule: Variable Days, Mon-Fri with required Saturday/Sunday rotations, with options to work...
  • 8 Days Ago

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0 Head of Client Services - Home Care jobs found in Santa Ana, CA area

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Customer Service Associate
  • Raising Cane's
  • Santa Ana, CA
  • Overview: Privacy Notice: Visit https://www.raisingcanes.com/candidate-privacy-notice/ to review our Candidate Privacy N...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • Saint-Gobain Corporation
  • Garden Grove, CA
  • **Customer Service Representative** ****Position Description**** **Job Summary** **Accountability Objective:** Daily exe...
  • 3/27/2024 12:00:00 AM

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Head of Customer Experience
  • Mythical Inc.
  • Los Angeles, CA
  • **Head of Customer Experience** at Mythical Games Los Angeles, CA We are Mythical Games. A Venture-backed next-generatio...
  • 3/26/2024 12:00:00 AM

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Customer Service Specialist
  • Lobel Financial Corporation
  • Buena Park, CA
  • Job Description Job Description Join one of the top 20 auto finance companies in the industry and grow with us! We offer...
  • 3/26/2024 12:00:00 AM

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Head of Customer Service
  • Corza Health
  • Los Angeles, CA
  • ** Corza Medical** ** Head of Customer Service** Reading, PA 19610 WE REWARD YOUR COMMITMENT **AND ENCOURAGE YOUR POTENT...
  • 3/25/2024 12:00:00 AM

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Call Center Representative
  • Lobel Financial Corporation
  • Buena Park, CA
  • Job Description Job Description Join one of the top 20 auto finance companies in the industry and grow with us! We offer...
  • 3/25/2024 12:00:00 AM

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Member Experience Associate (Remote)
  • Age Bold
  • Los Angeles, CA
  • Bold is the leading healthy aging platform, offering personalized, evidence-based exercise programs for Medicare members...
  • 3/24/2024 12:00:00 AM

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Shift Leader Starting at $20.02/hr
  • Sweetgreen
  • Pasadena, CA
  • at sweetgreen 600 E Colorado Blvd., Pasadena, CA 91101 About sweetgreen: sweetgreen is on a mission to build healthier c...
  • 3/24/2024 12:00:00 AM

Santa Ana /ˌsæntə ˈænə/ (Spanish for "Saint Anne") is the county seat and second most populous city in Orange County, California in the Los Angeles metropolitan area. The United States Census Bureau estimated its 2011 population at 329,427, making Santa Ana the 57th most-populous city in the United States. Santa Ana is in Southern California, adjacent to the Santa Ana River, about 10 miles (16 km) from the coast. Founded in 1869, the city is part of the Greater Los Angeles Area, the second largest metropolitan area in the United States, with almost 18 million residents in 2010. Santa Ana is a ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Head of Client Services - Home Care jobs
$104,550 to $132,850
Santa Ana, California area prices
were up 2.5% from a year ago