Head of Client Services - Home Care establishes the overall objectives and initiatives of client services. Ensures staff activities are in compliance with federal, state and local regulations. Being a Head of Client Services - Home Care plans and directs policies for client services and establishes service quality goals. Requires a bachelor's degree. Additionally, Head of Client Services - Home Care typically reports to top management. The Head of Client Services - Home Care manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Head of Client Services - Home Care typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
CLIENT CARE LIASON (SALES)
Are you looking for a challenging role that allows you to leverage the personal connections you have in the community? Are you energized by achieving sales goals, closing the deal, and gaining market share? If so, Right at Home has the opportunity for you!
We are a locally owned home care business that has an extraordinary culture. We are looking for great talent who can work in a fast-paced environment and who have exceptional skills in relationship-based sales, community engagement, organization and data-driven sales strategies.
We offer training and development opportunities, and a competitive salary with quarterly bonus potential!
Usual office hours – Monday – Friday from 8AM – 5PM.
What you will do as a Client Care Liason (sales):
The Client Care Liaison is expected to perform a variety of duties including in-house sales, the hiring, supervision and scheduling of caregivers and the coordination of scheduling service for clients.
*taking inquiry calls and converting into in-home appointments and for scheduling clients and caregivers in order to provide the highest quality service to clients.
* Must have a positive attitude and be willing to work in a team environment.
*Must have strong phone, customer service and sales skills and desire to work in an entrepreneurial environment.
*Plays the integral role in helping Right at Home improve the lives of as many people as possible in our community.
*Increases care hours, develops a profitable referral source pipeline, and gains market share.
*Conveys a strong need to win, doesn’t give up, and is energized by developing and meeting annual sales goals.
*The ideal candidate has a successful sales track record in increasing market share and has prior experience working in the home care or healthcare industries.
What we look for in our Clien Care Liason (sales):
*Staffing experience strongly preferred
*Homecare experience a plus
*High school graduation
*Prefer 2 years min. college level
*Two years of related business experience or an equivalent combination of education and work experience may be considered
*Must possess a valid driver’s license
Feel free to contact us at (916) 302-4243 to discuss the details of this position and schedule an interview.
To learn more about Right at Home, check us out online at the following links
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