Head of Client Services - Home Care jobs in Massachusetts
Head of Client Services - Home Care establishes the overall objectives and initiatives of client services. Ensures staff activities are in compliance with federal, state and local regulations. Being a Head of Client Services - Home Care plans and directs policies for client services and establishes service quality goals. Requires a bachelor's degree. Additionally, Head of Client Services - Home Care typically reports to top management. The Head of Client Services - Home Care manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Head of Client Services - Home Care typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Recently Added Head of Client Services - Home Care jobs
Head of Marketing Communications and Client Analytics
- Fidelity Brokerage Services LLC
-
, MA
FULL_TIME
- Job Description: Head of TEM Marketing, Communications and Client Analytics The Role This position reports to the Head of Tax Exempt and Lifetime Engagement and is a key member of the senior leadership team. The position will be responsible for leadership and strategic of end-to-end marketing, communications and client analytics for Tax Exempt (non-profit) organizations. The team provides both B2B and B2C marketing and communications needs. The team supports client engagement, support sales/new business efforts and education events so that our non-profit clients can ensure financial wellness for their employees. Develops and executes a comprehensive, long-term and proactive organization-wide communications, marketing and branding strategy to meet strategic business goals Leverage and grow data-driven insights to drive new client engagement (optimize brand perception), increase employee engagement for plan sponsors and drive lifetime engagement for our participants. Optimize B2B/B2C marketing initiatives with across Fidelity’s personal and workplace lines of business; build point of view on plan sponsor and participant marketing effectiveness for our partners and leadership Create clear measurements and KPIs aligned to the business strategy. Build relationships and drive thought leadership across highly matrixed organization as we industry leaders to facilitate lifetime engagement. Create relevant, personalized yet scalable experiences for our clients and future customers Foster an inclusive, energized and continuous learning environment for team associates who possess diverse functional expertise within the teams The Expertise You Bring Bachelor’s Degree or equivalent experience Series 7 and 24 required, may be acquired while in role. Minimum of 5 years in the financial industry; working knowledge of 401(k)/403(b)/457 qualified and non-qualified defined contribution plans a plus Minimum 15 years marketing leadership experience Significantxperience developing digital marketing channels with demonstrated results creating strategic plans and meeting business targets. Deep B2B and B2C marketer who understands that client first methodology leads to better outcomes for all. Proven success with influencing strategic planning and product/service delivery through collaboration with large, complex clients to influence adoption of Fidelity solutions to meet client needs; translating plans into impactful and measurable actions Experience providing strategic leadership across a business products and matrixed support with competing priorities Ability to form relationships with business partners to resolve end-to-end process issues. Strong organizational navigator that can champion and influence initiatives and solve complex problems Proven leader in cultivating a vibrant and inclusive team environment; attract, retain and developing talent The Team The Fidelity Tax Exempt Market (TEM) marketing, communications and client service analytics team serves millions of healthcare, education, public sector and faith-based workers to help them achieve financial wellness. Certifications: Series 07 - FINRA, Series 63 - FINRA Category: Marketing Fidelity’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation please contact the following: For roles based in the US: Contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 2 For roles based in Ireland: Contact AccommodationsIreland@fmr.com For roles based in Germany: Contact Accommodationsgermany@fmr.com Fidelity Privacy Policy
- 17 Days Ago
Client Care Coordinator
- Right at Home
-
Foxborough, MA
FULL_TIME
- At Right at Home, our mission is to Improve The Quality Of Life for Those We Serve . We do this by providing the best In-Home Care and Assistance possible. As so, we are looking for someone with a lik...
- 1 Month Ago
Home Care Aide
- Immaculate Home Care Services - Woburn, MA
-
Woburn, MA
FULL_TIME
- Benefits: Flexible schedule Training & development Benefits/Perks Flexible Scheduling Competitive Compensation Careers Advancement We are looking for a Home Care Aide to join our team! You will be dir...
- 16 Days Ago
Home Care Aide, CNA and Companions in MA.
- Embrace Home Care and Health Services
-
Newton, MA
FULL_TIME,PART_TIME,TEMPORARY
- Serving Westwood, Waltham, Lexington, Weston, Wellesley, Newton, Needham, Lowell, Chelmsford, Concord, Acton, Maynard, Boston, Cambridge, Medford, Canton, Dedham, Bedford, Westford, Reading, Hingham a...
- 1 Month Ago
Client Care Coordinator
- Right at Home Boston Southwest
-
Foxborough, MA
FULL_TIME
- At Right at Home, our mission is to Improve The Quality Of Life for Those We Serve . We do this by providing the best In-Home Care and Assistance possible. As so, we are looking for someone with a lik...
- 1 Month Ago
Medical Client Transport Driver
- Alternative Home Health Care, LLC
-
Methuen, MA
FULL_TIME
- Alternative Home Health Transportation is looking for someone to transport clients to an from their medical appointments. This is a salaried position, office work required! Responsibilities: Responsib...
- 26 Days Ago
Head of Client Services - Home Care jobs at Popular Companies
Head of Customer Service
- Surgical Specialties Corp.
-
Reading, PA
- ** Corza Medical** ** Head of Customer Service** Wyomissing, PA 19610 WE REWARD YOUR COMMITMENT **AND ENCOURAGE YOUR POT...
- 4/24/2024 12:00:00 AM
Head of Customer Service
- Corza Health
-
Los Angeles, CA
- ** Corza Medical** ** Head of Customer Service** Reading, PA 19610 WE REWARD YOUR COMMITMENT **AND ENCOURAGE YOUR POTENT...
- 4/24/2024 12:00:00 AM
Head of Customer Service Pasadena
- Calibratevc
-
Pasadena, CA
- ****Head of Customer Service**** Embodied, Inc. is a technology company founded by veteran roboticist Paolo Pirjanian (i...
- 4/24/2024 12:00:00 AM
Head of Customer Care, LatAm
- The PeterSan Group and PeterSan Legal Staffing
-
Miami, FL
- Our client, a global shipping company, is seeking to hire a Head of Customer Care to cover the Latin America and Caribbe...
- 4/23/2024 12:00:00 AM
Head of Customer Care, LatAm
- The Petersan Group And Petersan Legal Staffing
-
Miami, FL
- Our client, a global shipping company, is seeking to hire a Head of Customer Care to cover the Latin America and Caribbe...
- 4/23/2024 12:00:00 AM
Head of Customer Support
- Karma Now
-
- **Head of Customer Support** Tel Aviv-Yafo, Tel Aviv District, IL **Description** Karma is a well-funded consumer intern...
- 4/22/2024 12:00:00 AM
Head of Customer Support
- Sequoia India
-
New York, NY
- **Head of Customer Support** at ActionIQ New York, New York, United States ActionIQ is a Customer Data Platform (CDP) bu...
- 4/22/2024 12:00:00 AM
Head of Customer Support Strategy & Operations
- Nextdoor Inc.
-
San Francisco, CA
- **Head of Customer Support Strategy & Operations** at Nextdoor San Francisco, CA **#TeamNextdoor** Nextdoor is where you...
- 4/21/2024 12:00:00 AM
About Massachusetts
Massachusetts is the 7th-smallest state in the United States. It is located in the New England region of the northeastern United States and has an area of 10,555 square miles (27,340 km2), 25.7% of which is water. Several large bays distinctly shape its coast. Boston is the largest city, at the inmost point of Massachusetts Bay, and the mouth of the Charles River.
Despite its small size, Massachusetts features numerous topographically distinctive regions. The large coastal plain of the Atlantic Ocean in the eastern section of the state contains Greater Boston, along with most of the state's po...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Head of Client Services - Home Care jobs
$101,927 to $129,517