Head of Client Services - Home Care establishes the overall objectives and initiatives of client services. Ensures staff activities are in compliance with federal, state and local regulations. Being a Head of Client Services - Home Care plans and directs policies for client services and establishes service quality goals. Requires a bachelor's degree. Additionally, Head of Client Services - Home Care typically reports to top management. The Head of Client Services - Home Care manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Head of Client Services - Home Care typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Responsibilities include handling the Client Care Center as the first point of contact for public inquiries regarding properties on the website. Coordinates contact between the client, sales agent, mortgage and insurance representatives. Tracking success and create ongoing communications for training and development of this agent special team. This position will also coordinate all efforts for the rental department, including managing the application process, maintaining high level of communication with all parties, and input data into rental software to ensure proper follow up. Maintain status reports on all applications and provide updates. Ensure proper reporting, renewal tracking and reconcile reports as needed. Assist tracking commission and other financial reconciliations. May assist in facilitating the social media postings and marketing elements for the department. EOE
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0 Head of Client Services - Home Care jobs found in Lenexa, KS area