Head of Client Services - Home Care jobs in Colorado

Head of Client Services - Home Care establishes the overall objectives and initiatives of client services. Ensures staff activities are in compliance with federal, state and local regulations. Being a Head of Client Services - Home Care plans and directs policies for client services and establishes service quality goals. Requires a bachelor's degree. Additionally, Head of Client Services - Home Care typically reports to top management. The Head of Client Services - Home Care manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Head of Client Services - Home Care typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Client Care Manager (senior care)
  • Home Instead
  • Denver, CO FULL_TIME
  • www.homeinstead.com/denversouth

    JOB DESCRIPTION

    Are you interested in joining the #1 home care company in the world? Still haven't found a job with the company culture you've been looking for? Are you passionate about making a difference?

    We are looking for a Client Care Manager with a great personality, strong listening skills, and the ability to multitask to manage daily calls with families in search of a trustworthy and meaningful solution for the needs of their aging loved one.

    In this role you will oversee and coordinate the entire experience of our clients - from the first meeting to managing their care in the home daily. It is, bar none, the most rewarding job in Denver!

    The ideal candidate is a strong team player with leadership abilities that has an interest in health care and working with the aging adult population. With Home Instead's continued growth there is opportunity to learn and advance.

    POSITION DETAILS

    • Full-time, 5 days per week (flexible) but must include Saturday and Sunday. Can consider a 4x10 workweek
    • Conduct calls with families and aging adults who inquire about our service (inbound calls)
    • Coordinate initial meeting with families and our field staff
    • Oversee the complete cycle of the client experience
    • Manage the Client's care plan, oversee the Professional Care Professionals, and ensure excellent service experience
    • Assist company's marketing and quality care field teams as needed
    • Work in a friendly and open air office environment
    POSITION QUALIFICATIONS

    • Bachelor's Degree
    • Amazing sense of humor
    • Strong Computer and Technology Skills preferred (Microsoft Suite and willingness/ability to learn internal systems)
    • Strong Team Player—willing to pitch in where needed
    • Excellent oral and written communication skills as well as ability to listen effectively
    • Effective interpersonal skills essential as well as sound judgment and good decision making skills
    • Leadership Abilities – this position has room to grow
    • Willingness to provide personal care services in the event of an emergency
    • Able to complete a criminal background, MVR, drug screen & reference checks
    • Experience in consultative sales (preferred)
    • Knowledge of long term care options such as home care, assisted living, hospice, or skilled nursing (preferred)
    • Must have a valid driver's license and clean driving record
    BENEFITS

    Home Instead provides the following:
    • 401K w/ 4% company match (immediately eligible - you don't need to wait 1-year!!)
    • Company vehicle to take home gas card
    • Attractive bonus program
    • Group health insurance, vision insurance, dental insurance through Anthem
    • Paid vacation, personal leave, and sick time
    • Paid volunteer time
    • Monthly team outings
    • Offices in both Denver and Littleton for a convenient location no matter where you call home!
    COMPANY DESCRIPTION

    Home Instead is the world's largest provider of non-medical home care and companionship services for seniors, with more than 1,200 independently owned and operated franchises in over 12 countries. Non-medical services include companionship, meal preparation, medication reminders, light housekeeping, incidental transportation and personal care. Our services are performed by screened, trained and bonded employees for as little as a few hours a day up to 24 hours a day, 7 days a week.

    Our company is built upon a set of core values, including honesty and integrity. These values have been instrumental in our success. You will be working with an experienced and dedicated group of professionals who have helped Home Instead excel into one of America's fastest growing and respected companies as recognized by the Denver Business Journal, The Wall Street Journal, Entrepreneur Magazine, and Time Magazine. Most recently Home Instead was recognized as a 2017 Top 100 Best Employer by Forbes Magazine.

    Learn more about our team at www.homeinstead.com/denversouth
  • 8 Days Ago

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Patient care assistant
  • HealthEcareers - Client
  • Greeley, CO FULL_TIME
  • Primary City / State : Greeley, Colorado Department Name : PCU-Progressive Care Unit-Hosp Work Shift : Night Night Job Category : Clinical Care Clinical Care Primary Location Salary Range : $16.56 - $...
  • 24 Days Ago

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Patient specialist care
  • HealthEcareers - Client
  • Boulder, CO FULL_TIME
  • Boulder Community Health, Boulder, CO 80303 $19.06 - $28.59 an hour - Per Diem, Various hours and shifts a week. Range includes per diem differential. $2.50 / hr for evening and weekend shifts. Boulde...
  • 17 Days Ago

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Client Care Manager (senior care)
  • Home Instead Denver
  • Denver, CO FULL_TIME
  • www.homeinstead.com/denversouth JOB DESCRIPTION Are you interested in joining the #1 home care company in the world? Still haven’t found a job with the company culture you’ve been looking for? Are you...
  • 13 Days Ago

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Client Care Coordinator
  • Home Instead -North Colorado Springs
  • Colorado, CO FULL_TIME
  • Reflect the core values of North Colorado Springs Senior Care, d.b.a. an independently owned and operated Home Instead franchise. Meet with potential clients and family members to discuss their needs ...
  • 1 Month Ago

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Home Care Scheduler
  • HomeWell Care Services CO159
  • Colorado, CO FULL_TIME
  • Benefits: Dental insurance Free food & snacks Health insurance Opportunity for advancement Paid time off Vision insurance We are looking for an Home Care Scheduler to help manage our successful Home H...
  • Just Posted

Colorado (/ˌkɒləˈrædoʊ, -ˈrɑːdoʊ/ (listen), other variants) is a state of the Western United States encompassing most of the southern Rocky Mountains as well as the northeastern portion of the Colorado Plateau and the western edge of the Great Plains. It is the 8th most extensive and 21st most populous U.S. state. The estimated population of Colorado was 5,695,564 on July 1, 2018, an increase of 13.25% since the 2010 United States Census. The state was named for the Colorado River, which early Spanish explorers named the Río Colorado for the ruddy silt the river carried from the mountains. The...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Head of Client Services - Home Care jobs
$94,648 to $120,268