Head of Client Services - Home Care establishes the overall objectives and initiatives of client services. Ensures staff activities are in compliance with federal, state and local regulations. Being a Head of Client Services - Home Care plans and directs policies for client services and establishes service quality goals. Requires a bachelor's degree. Additionally, Head of Client Services - Home Care typically reports to top management. The Head of Client Services - Home Care manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Head of Client Services - Home Care typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Home Instead® is proud to work with organized individuals that help in our mission to enhance the lives of aging adults and their families. This position involves managing quality assurance with extensive one-on-one interaction with clients and families. Our Client Care Coordinators are responsible for effectively managing multiple demands that come with the changing needs of our senior clients. Successful candidates must be able to work in a fast-paced organization and possess excellent communication skills, be service-oriented, and have the ability to work well in a team environment. The service area will be Searcy, AR
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Job Type: Full-time
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Work Location: One location