Head Teller jobs in New Hampshire

Head Teller ensures the daily operational activities of the teller line are executed with accuracy and fulfill required service standards. Processes and records routine transactions, handles complex or unusual customer transactions, and answers more complex customer inquiries. Being a Head Teller depending on policy, may authorize certain transactions. Assists with teller onboarding, training, and guidance. Additionally, Head Teller is responsible for vault oversight and the daily auditing, reporting, and balancing processes. Oversees each teller's daily reconciliation and assists if needed. Ensures that tellers comply with all operating, regulatory, and security policies and procedures. Requires a high school diploma or equivalent. Typically reports to a manager. The Head Teller supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Head Teller typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Head Teller/FT/Amherst
  • Triangle Credit Union
  • Amherst, NH FULL_TIME
  •  

    Role:








    The Head Teller will coach, lead and schedule Tellers to meet needs of the members and credit union regarding operations and sales.











    Essential Functions & Responsibilities:





    - Embraces and use Service Strategy standards and direct members to appropriate departments for specific information and services. Receives and processes members financial transactions including deposits, withdrawals, and loan payments with accuracy and equally share the workload with others on the teller line.
    - Accurately handle money with large volume of transactions; service members on a regular basis, handle member account transactions with accuracy and a sense of urgency.
    - Promote TCU products and services to meet and/or exceed branch and company objectives (Sales Strategies), cross sell TCU products and services. Remain current regarding TCU products and services and participate in on-going training.
    - Balance drawer(s) daily, maintain a good record regarding overages/shortages, limit posting errors, balance ATM and Vault, and manage cash for the branch.
    - Sign Treasurers drafts and override transactions per TCU policies.


    - Assist with interviewing, training, directing, and evaluating employee performance within the branch. Identify performance problems and provide regular and specific feedback for continuous development.
    - Responsible for scheduling tellers. Monitor daily transaction activities of Tellers. Ensure that all employees on the teller line are in compliance with current policies, procedures and regulations. Take action to resolve any out of compliance issues. Responsible for overall teller line sales/operational goals.
    - Conduct monthly cash drawer audits and assist those on the teller line in developing skills to ensure accuracy in handling all transactions. Handle member complaints as needed.
    - Perform other related duties as assigned.














    Knowledge and Skills:






    Experience* One to three years of similar or related experience




    * Supervisory Experience required





    * Experience as a Head Teller/Branch Supervisor preferred



    * Demonstrated Experience in Coaching for Success













    Education
    A high school education or GED.






    Advanced degree/education a plus














    Interpersonal SkillsCourtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.




















    Other Skills
    * Sales Acumen

    * Strong Computer Skills



    * Good Communication Skills* Basic Math Skills




    * Organizational Skills

    * Member Service Skills essential



    * Attention to Details
















    Physical Requirements* Ability to stand for extended periods of time





    * Ability to bend, twist, squat, and reach






    * Ability to lift 25 pounds frequently













    Work EnvironmentMember Facing/Fast Paced
















  • 4 Days Ago

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Teller
  • Woodsville Guaranty Savings Bank
  • Woodsville, NH FULL_TIME
  • Woodsville Guaranty Savings Bank is a community bank in New Hampshire that serves the financial needs of businesses and consumers in the area. Currently, we are looking for a Teller in our Woodsville,...
  • 21 Days Ago

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Teller
  • St. Mary's Bank
  • Nashua, NH PART_TIME
  • WHAT'S NOT TO LOVE ABOUT WORKING AT ST. MARY'S BANK? At St. Mary's Bank, we take pride in our heritage as New Hampshire's- and the Nation's- first credit union. For over a century we've been committed...
  • 23 Days Ago

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Teller
  • Citizens
  • Rochester, NH FULL_TIME
  • Now hiring in Binghamton, New YorkDescriptionAt Citizens, tailored advice, personalized experiences, and innovative ideas, products, and solutions, are central to helping clients navigate changing cir...
  • 1 Day Ago

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Teller
  • St. Mary's Bank
  • Manchester, NH PART_TIME
  • WHAT'S NOT TO LOVE ABOUT WORKING AT ST. MARY'S BANK? At St. Mary's Bank, we take pride in our heritage as New Hampshire's- and the Nation's- first credit union. For over a century we've been committed...
  • 2 Days Ago

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Teller
  • Citizens
  • Pittsfield, NH FULL_TIME
  • Now hiring in Binghamton, New YorkDescriptionAt Citizens, tailored advice, personalized experiences, and innovative ideas, products, and solutions, are central to helping clients navigate changing cir...
  • 2 Days Ago

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Resource Specialist (Head Teller)
  • First Guaranty Bank
  • Denham Springs, LA
  • Great employees are essential to maintaining the confidence our customers place in us. FGB believes that our employees a...
  • 4/25/2024 12:00:00 AM

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Head Teller Norco Branch- On Site
  • Citigroup
  • Norco, CA
  • The Head Teller is an entry-level position responsible for executing day-to-day banking activities, including the delive...
  • 4/24/2024 12:00:00 AM

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Head Teller
  • CCFBank
  • Rice Lake, WI
  • Are you a passionate, honest, and committed individual? We may have a position that excites you! At CCFBank we are in th...
  • 4/23/2024 12:00:00 AM

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Resource Specialist (Head Teller)
  • First Guaranty Bancshares, Inc.
  • Denham Springs, LA
  • Great employees are essential to maintaining the confidence our customers place in us. FGB believes that our employees a...
  • 4/23/2024 12:00:00 AM

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Head Teller
  • The Bank of Princeton
  • Chesterfield, NJ
  • Job Description Job Description The Bank of Princeton has exciting career opportunities! Our goal to hire and retain tal...
  • 4/22/2024 12:00:00 AM

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Head Teller
  • Peoples National Bank
  • Marion, IL
  • Job Description Job Description Peoples National Bank is seeking a highly motivated, customer service oriented individua...
  • 4/22/2024 12:00:00 AM

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Head Teller
  • Bethpage
  • Albertson, NY
  • Bethpage has a commitment to excellence and the highest standards of member service.Our values and beliefs are critical ...
  • 4/22/2024 12:00:00 AM

F
Resource Specialist (Head Teller)
  • First Guaranty Bank
  • Amite, LA
  • Great employees are essential to maintaining the confidence our customers place in us. FGB believes that our employees a...
  • 4/22/2024 12:00:00 AM

New Hampshire is part of the six-state New England region. It is bounded by Quebec, Canada, to the north and northwest; Maine and the Atlantic Ocean to the east; Massachusetts to the south; and Vermont to the west. New Hampshire's major regions are the Great North Woods, the White Mountains, the Lakes Region, the Seacoast, the Merrimack Valley, the Monadnock Region, and the Dartmouth-Lake Sunapee area. New Hampshire has the shortest ocean coastline of any U.S. coastal state, with a length of 18 miles (29 km), sometimes measured as only 13 miles (21 km). New Hampshire was home to the rock forma...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Head Teller jobs
$39,306 to $49,073

Head Teller in Albany, NY
Head tellers work where the tellers do- at all of the bank’s branches, whether they are in buildings of their own or grocery stores.
January 19, 2020
Head Teller in Baltimore, MD
A job as a Head Teller falls under the broader career category of First-Line Supervisors of Office and Administrative Support Workers.
February 12, 2020
Head Teller in Lima, OH
As business picks up, tellers can be rushed in an effort to serve clients the fastest way possible during rush time and are likely to make mistakes.  Many of our clients find they are paying a fairly significant amount of overtime annually for staff to track down errors.
November 28, 2019